交付合作伙伴（PST 工时）
Delivery Partner (PST hours)
我们是谁
Magnit 是未来工作的引领者。在过去 30 多年里，Magnit 为全球数百个最知名的品牌提供服务，Magnit 提供了行业首个全面的现代劳动力平台。由数据、软件、智能和顶级服务团队支持的集成劳动力管理（IWM）平台是客户成功的关键。它能够快速适应区域或行业的经济变化，并提供满足组织临时劳动力管理、人才战略和更广泛组织目标所需的速度、规模、灵活性、透明度和专业知识。在 Magnit，你将与充满热情的同事一起协作，交付具有深远影响的结果，积极改变全球最大的公司。
职位简介
交付合作伙伴（DP）负责向客户提供 Magnit 的服务。该职位位于客户现场，将与供应商、客户招聘经理和跨职能团队紧密合作，利用我们获奖的软件 Magnit VMS，确保服务顺利交付。地点：远程 - 美国本地，必须在美国太平洋时间工作
您将负责
- DP 负责 Magnit 产品/服务的日常交付
- DP 必须保持高质量的客户服务和日常现场运营，主要关注按照工作范围（Scope of Work）中规定的合同交付内容
- 根据团队规模，DP 的职责范围可能仅限于一个产品（薪资、合规或招聘台），也可能涵盖多个产品线
- 维护更新的 SOP（标准操作流程），以确保日常操作高效进行
- 实施新流程或优化现有流程，以提高效率
针对薪资台：
- 确保按照客户要求完成必要的筛查和入职前检查，对所有新员工进行培训；维护准确完整的 Magnit VMS 记录
- 处理关键的员工关系问题，必要时请求支持和指导
- 及时解决并跟进所有与员工相关的问题
- 向交付经理汇报任何可能危及 Magnit 与客户或招聘供应商关系的严重问题，或需要高级 Magnit 资源参与的问题
针对招聘台：
- 通过 Magnit 的系统（Magnit VMS）促进临时职位需求的完成，并有效执行相关流程
查看英文原文
Who We Are
Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. Located on-site, this position will work closely with vendors, client hiring managers, and cross-functional teams, utilizing our award-winning software, Magnit VMS to ensure smooth service delivery. Location Remote- US Based Must work PST hours
What You Will Do
- DP is responsible for the day-to-day delivery of Magnit’s products/services
- The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
- Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
- Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
- Implement new processes or enhance current processes to strengthen efficiencies
For Payroll desk:
- Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete Magnit VMS records
- Handle critical Employee Relations issues, requesting support and guidance as required
- Resolve and follow-through, in a timely manner, all issues related to the worker
- Escalate to the Delivery Manager any serious issues that may jeopardize Magnit’s position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.
For Staffing desk:
- Facilitate the fulfillment of temporary requisitions through Magnit’s systems (Magnit VMS) and efficiently manage the relationship/interaction of staffing desk suppliers and managers
- Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
- Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency
What You Will Need
- Bachelor’s degree or equivalent combination of education and relevant work experience
- 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.
- Experience working with VMS platforms (e.g., Magnit VMS, Fieldglass, Beeline) preferred
- Experience with contingent workforce programs, staffing vendors, or payroll operations
- Strong working knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
Compensation: Salary range is $65,000 - $80,000 USD annually. Salary rates are based on experience, skills, and geographical location
What Magnit will Offer You
At Magnit,you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!
Magnit will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!
If this role isn’t for you
Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
Originally posted on Himalayas