产品负责人,订阅服务
Product Owner, Subscriptions
你负责订阅产品的路线图。你的核心工作从头到尾贯穿整个流程:研究和发现、优先级排序、推动工作进入开发、交付,然后向销售团队进行培训并准备每次发布时的文档。
这意味着要与在Xsolla上运营订阅业务的出版商及其订阅者保持紧密联系。你将发现影响留存率和收入的因素,决定哪些功能需要构建以及构建顺序,并推动从想法到交付和采用的全过程。
订阅服务依赖于Xsolla的多个产品。你将与技术负责人和工程师合作,并协调支付、反欺诈、认证、商品目录、商店构建器、实时运营、分析等其他团队。
我们正在构建什么
Xsolla订阅服务是面向游戏的订阅变现引擎,覆盖整个生命周期。出版商使用它来支持战斗通行证、高级会员、赛季通行证和其他重复性机制——创建计划、运行试用、处理续订、支付失败和取消。在一个地方跟踪订阅者、流失率和收入。作为交易商,Xsolla还涵盖全球定期支付、税务、退款和争议。
该团队负责整个功能范围:计划和定价、续订和重试逻辑、试用期和宽限期、流失和恢复,以及订阅者和出版商的体验。
关于我们
Xsolla是一家全球商业公司,拥有强大的工具和服务,帮助开发者解决视频游戏行业的固有挑战。从独立游戏到AAA大作,公司与Xsolla合作,帮助他们资助、分发、营销和变现他们的游戏。基于对视频游戏未来发展的信念,Xsolla致力于汇聚机会,并不断为创作者提供新的资源。总部和注册地均位于美国加利福尼亚州洛杉矶,Xsolla作为交易商运营,已帮助1500多名游戏开发者在全球范围内触达更多玩家并增长业务。随着更多盈利途径和赢利方式,开发者拥有了享受游戏所需的一切。
更多信息,请访问 xsolla.com。
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About You
You own the Subscriptions roadmap. Your core job runs end to end: research and discovery, prioritization, pushing work into development, delivery, and then educating the sales team and preparing the documentation that ships with each release.
That means staying close to the publishers who run subscription businesses on Xsolla and to their subscribers. You find what moves retention and revenue, decide what gets built and in what order, and drive it from idea through delivery and adoption.
Subscriptions depend on many products across Xsolla. You'll work with a tech lead and engineers, and coordinate across Payments, Anti-fraud, Auth, Catalog, Shop Builder, LiveOps, Analytics, and others.
What we're building
Xsolla Subscriptions is a subscription monetization engine for games that covers the full lifecycle. Publishers use it to power battle passes, premium memberships, season passes, and other recurring mechanics — creating plans, running trials, and handling renewals, failed payments, and cancellations. Track subscribers, churn, and revenue in one place. As merchant of record, Xsolla also covers global recurring payments, tax, refunds, and chargebacks.
The team owns that whole surface: plans and pricing, renewals and retry logic, trials and grace periods, churn and recovery, and the subscriber and publisher experience.
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Responsibilities
- Research and discovery. Study competitors, interview publishers and partners to uncover their needs, and dig into subscriber and payment data to find what's worth building.
- Collect requirements and design features. Turn findings into clear requirements and feature designs.
- Own the roadmap. Decide what gets built, in what order, and why. Maintain a clear rationale the team and stakeholders can rely on.
- Deliver and coordinate. Drive features to production and keep the cross-product dependencies moving.
- Post-delivery support. Support marketing materials preparation, train the sales team, and prepare integration-team materials and public documentation.
Requirements
- 4+ years in product, with real time on subscription, billing, or payments products.
- A solid understanding of subscription economics and lifecycle, ideally in games — battle passes, premium memberships, season passes, and others.
- Comfort with billing mechanics: renewals, proration, dunning and retry, grace periods, refunds, chargebacks, and tax.
- A track record of taking features from research to shipped, and making prioritization calls without full information.
- Systems thinking: you understand how a pricing or billing decision compounds across many publishers and their subscribers.
Daily use of AI tools is assumed and expected. It is a significant plus if you have a strategic vision for applying machine learning to core subscription challenges—such as churn prediction, retry timing, and dynamic pricing—or possess hands-on experience in the field.
Why this team
Subscriptions are one of the fastest-growing forms of monetization in games — predictable revenue, low overhead, strong loyalty — and now outpace one-off and in-game purchases in growth. Small gains in recovery or conversion have a huge impact across thousands of publishers. You'll own a high-impact product with direct visibility to engineering and business leadership.