行政专员
Administrative Associate
美国夏令营协会®（ACA）是一家全国性非营利组织，为美国超过20,000家全年和夏季营地提供服务，每年为2600万名营员提供服务。ACA致力于赋能营地创造高质量的体验，打造一个充满归属感和成长的世界。
我们正在寻找一名全职远程行政助理。负责为现场团队和项目团队提供高水平的行政和运营支持。
如果被录用，你将负责：
- 作为组织主要电话线路的主要联系人，以专业、礼貌且及时的方式接听、筛选并转接电话至合适的员工或部门，必要时准确记录留言并跟踪后续处理。
- 为高级志愿事务总监、高级项目总监及其他指定人员提供行政支持。包括安排和协调会议、预约及日程，涵盖Teams和Zoom的虚拟会议以及需要房间预订、差旅和其他后勤安排的面对面会议。
- 协调并支持Hill Day活动，这是ACA在4月/5月举办的为期3天的倡导与政府关系活动。
- 为亲缘群体和Kindred群体提供行政支持，包括与志愿者协调日程、会议期间的活动等。
- 在Dynamics 365和Protech Associates中进行准确的数据录入和记录更新，包括会员、营地和联系人信息。
- 以行政角色协助各个部门（现场团队、人力资源、包容与归属感团队等）。
- 完成其他指派的行政工作。
我们希望候选人具备：
- 需要高中文凭或同等学历；拥有副学士学位或相关课程优先。
- 至少两年在行政、文职或前台支持岗位的工作经验，最好在非营利或协会环境中有相关经验。
- 能够谨慎且专业地处理敏感和机密信息，包括会员和员工记录。
- 愿意支持积极、包容的办公文化，符合ACA的社区、赋权、包容、福祉和持续改进价值观。
- 能够管理涉及多个利益相关者（包括志愿者）的多项项目，并应对频繁的截止日期。
- 具有很强的细节关注度。
- 能够独立工作，也能与其他人在团队中良好协作。
- 熟悉Microsoft 365工具，包括Word、Excel、Outlook等。
查看英文原文
The American Camp Association® (ACA) is a national nonprofit organization serving the more than 20,000 year-round and summer camps in the US that annually serve 26 million campers. ACA is committed to empowering camps to create quality experiences that build a world of belonging and growth.
We are looking for a full-time, remote Administrative Associate. Someone to provide high-level administrative and operational support to the field and programs teams.
What would you do if hired?
- Serve as the primary point of contact for the organization's main phone line, answering, screening, and directing calls to the appropriate staff member or department in a professional, courteous, and timely manner, taking accurate messages when needed, and tracking follow up.
- Provide administrative support for Sr. Director of Volunteerism, Sr. Director of Programs, and others as assigned. Including scheduling and coordinating meetings, appointments, and calendars, both virtual meetings on Teams and Zoom, and in-person meetings which will include room reservations, travel and other logistics.
- Coordinate and supporting Hill Day, ACA’s advocacy and government relations 3 day event in April/May.
- Provide administrative support for Affinity and Kindred groups, including coordinating schedules with volunteers, activities at conferences, etc.
- Perform accurate data entry and record updates in Dynamics 365 and Protech Associates, including member, camp, and contact information.
- Assist various departments (Field Team, HR, Inclusion & Belonging, and others) in an administrative capacity.
- Performing other administrative duties as assigned.
What are we looking for in a candidate?
- High school diploma or equivalent required; associate degree or relevant coursework preferred.
- Minimum of two years of experience in an administrative, clerical, or front-office support role, preferably in a nonprofit or association setting.
- Ability to handle sensitive and confidential information – including member and staff records – with discretion and professionalism.
- Willingness to support a positive, inclusive office culture consistent with ACA's values of community, empowerment, inclusion, well-being, and continuous improvement.
- Ability to manage multiple projects involving various stakeholders, including volunteers, with frequent deadlines.
- Strong attention to detail.
- Ability to work well independently, as well as, with others in a team.
- Experience with Microsoft CRM, Outlook, Excel, and Word with an ability to quickly learn Microsoft CRM, Plaud, and Moodle.
- Spanish fluency, strongly preferred.
- Ability to work during ACA's core hours of 8a-4:30p in the Eastern Time Zone.
What salary and benefits do we offer?
- Health, vision, and dental insurance for employee and dependents with limited employer contribution.
- Retirement plan with generous employer match.
- Generous time off-plans including sick, vacation, personal, and holidays.
- Non-voluntary benefits include life insurance and long-term disability.
- Voluntary benefits offered include additional life insurance, short-term disability, and other supplemental options for employee and dependents.
- Salary: $19+/hour, commensurate with experience.
- Anticipated Start Date: as soon as possible.
This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
The American Camp Association celebrates diversity and is committed to creating an inclusive environment for all employees. We are an equal opportunity employer and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of age, race, color, religion, national origin, sex, disability, medical condition, veteran status, marital status, sexual orientation, genetics, or any other non-job-related factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The American Camp Association works to make applying for positions accessible for all, including those with disabilities. If you require alternative methods of application or screening, please email us at .
Salary: $19+/hour, commensurate w/experienceOriginally posted on Himalayas