ServiceNow自动化测试工程师
ServiceNow Automated Test Engineer
这是一个远程职位。
职位概述
我们正在寻找一位经验丰富的ServiceNow自动化测试工程师，以支持VA ESOM ServiceNow运维和维护项目。该职位负责使用ServiceNow自动化测试框架（ATF）进行自动化测试覆盖，以在生产环境前验证发布、升级、新功能和配置更改。理想的候选人具备扎实的ServiceNow和ATF实践经验，能够独立设计、执行、排查和改进自动化回归测试，并在敏捷冲刺和发布环境中与开发人员、业务分析师和发布管理团队协作。
主要职责
· 使用ServiceNow自动化测试框架（ATF）设计、构建、维护和执行自动化测试套件和可重用测试步骤。
- 为新功能、配置更改、增强功能和平台升级开发ATF测试覆盖。
- 在生产发布和半年一次的ServiceNow平台升级前执行自动化回归测试。
- 将ATF测试集成到发布管理、CI/CD和DevOps流程中。
- 分析自动化测试失败情况，排查问题，并与开发人员合作确定根本原因和纠正措施。
- 维护测试数据、测试环境、配置基线和其他用于可靠自动化测试的依赖项。
- 将用户故事、业务需求和验收标准转化为自动化ATF测试场景。
- 在整个冲刺生命周期中与开发人员、业务分析师、发布经理和其他利益相关者协作。
- 跟踪并报告自动化测试覆盖范围、通过/失败趋势、缺陷和发布就绪指标。
- 在自动化不可行或成本效益不高时执行补充的手动测试。
要求
必备资格
· 学士学位。
- 8年以上ServiceNow测试、软件质量保证或相关经验。
- 在设计、构建、维护和执行ServiceNow ATF测试套件方面有丰富的实践经验。
- 能够在最少监督的情况下独立负责自动化ServiceNow测试。
- 具有在多个ServiceNow模块和用例中创建逻辑和功能自动化测试脚本的经验。
- 对测试方法、自动化策略、风险以及不同功能环境中的适当测试方法有深入理解。
- 熟悉ServiceNow平台架构和
查看英文原文
This is a remote position.
Position OverviewWe are seeking an experienced ServiceNow Automated Test Engineer to support the VA ESOM ServiceNow Operations and Maintenance program. This role owns automated test coverage using ServiceNow Automated Test Framework (ATF) to validate releases, upgrades, new features, and configuration changes before production. The ideal candidate brings strong hands-on ServiceNow and ATF expertise and can independently design, execute, troubleshoot, and improve automated regression testing while collaborating with developers, business analysts, and release management teams in an Agile sprint and release environment.
Key Responsibilities
· Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF).
- Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades.
- Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades.
- Integrate ATF testing into release management, CI/CD, and DevOps workflows.
- Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions.
- Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing.
- Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios.
- Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle.
- Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics.
- Perform supplemental manual testing when automation is not technically feasible or cost-effective.
Requirements
Required Qualifications
· Bachelor’s degree.
- 8+ years of ServiceNow testing, software quality assurance, or related experience.
- Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites.
- Ability to independently own automated ServiceNow testing with minimal supervision.
- Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases.
- Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments.
- Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules.
- Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues.
- Experience using defect tracking and test management tools.
- Strong analytical, troubleshooting, documentation, and communication skills.
- U.S. Citizenship required.
- Ability to obtain and maintain a Public Trust clearance.
Preferred Qualifications
· ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows.
- Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs.
Benefits
Core Benefits:
· Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
- Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
- Payroll: Paid Bi-Monthly.
- 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
- Individual or company-wide performance and recognition awards (Quarterly)
Health Benefits:
· UNITED HEALTHCARE PPO, extensive national coverage.
- INCLUDES: Medical/Dental/Vision/HSA.
- Eligible on the first of the month, immediately after the start date.
- Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
Quality of Life Benefits:
· Training & Career Development Reimbursement of Tuition and training needed to support career development.
- $150 monthly reimbursement contribution paid monthly towards parking expenses.
- Receipts must be submitted by the close of business on the 25th of each month.
- Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
Special Benefits:
· Performance bonus – Project-based
- Yearly bonus – Company based
Originally posted on Himalayas