入职项目经理
Onboarding Project Manager
关于Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI)，一家Russell 2000®公司，是经验证的、值得信赖的全球企业软件支持、管理服务和创新Agentic AI ERP解决方案的端到端、关键任务型提供商，也是Oracle、SAP和VMware软件的主要第三方支持提供商。
我们统一的解决方案组合帮助运行、管理、支持、定制、配置、连接、保护、监控和优化企业应用、数据库和技术软件，使我们的客户实现更好的业务成果，显著降低成本，并将资源重新分配到战略项目上。
该公司已与财富全球100强、财富500强、中型企业、公共部门和政府机构签署了数千份合同，这些客户选择Rimini Street作为他们值得信赖的、经过验证的关键任务型企业软件解决方案提供商，实现了更好的运营成果，节省了数十亿美元的美元，并资助了AI和其他创新投资。
我们正在积极寻找一名入职项目经理（OPM）。符合条件的候选人可以在韩国远程工作。
职位概述
向全球客户入职总监（GCO）汇报，入职项目经理（OPM）负责确保Rimini Street所有支持产品线的顶级客户的成功入职。
OPM负责确保客户入职项目计划按时成功完成。主要任务包括制定入职项目计划，建立客户和Rimini Street项目的角色和职责，识别项目风险领域，制定风险缓解计划，并管理与这些账户相关的所有升级。OPM将管理所有高管和项目报告，包括与客户以及Rimini Street内部管理团队的报告。
OPM需要与客户联系人和项目团队进行良好的沟通。OPM还期望为客户入职项目、改进和创新做出贡献。
核心职责与任务
- 负责客户入职项目的成功、按时完成
- 领导内部团队执行客户入职流程和任务，以确保所有交付物的成功、按时完成
- 制定并推动入职项目的风险缓解措施，并处理与这些项目相关的所有升级
- 为销售团队提供售前客户入职协助
查看英文原文
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking a Onboarding Project Manager (OPM). Qualified candidates can work remotely in S. Korea.
Position Summary
Reporting to the Director, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street’s top clients across all supported product lines.
The OPM is responsible for leading the successful on-time completion of the client onboarding project plan. Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related these accounts. The OPM will manage all executive and project reporting, both with the client and to the Rimini Street internal management teams.
The OPM needs to have excellent communication with client contacts and the project teams. The OPM is also expected to contribute to client onboarding projects, improvements and innovations.
Essential Duties & Responsibilities
- Responsible for successful, on-time completion of client onboarding projects
- Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables
- Develops and drives onboarding project risk mitigation and leads all escalations related to these projects
- Provide pre-sales client onboarding assistance for the sales organization
- Ensures onboarding tasks are performed in accordance with ISO processes
- Maintain up-to-date project information in Salesforce.com and other systems
- Manage client communications and escalations during the onboarding process
- Provide detailed and timely status reporting to internal management team
- Assure excellent client satisfaction with entire onboarding process
- Secure client reference ability at conclusion of onboarding
- Identify and propose onboarding innovations and improvement opportunities
- 10% travel expected
Education & Certification
- Bachelor and/or Master’s Degree in Business, Finance, Computer Science or related field, or equivalent experience
- Project Management certification or equivalent desired
- SAP or Oracle Implementation and/or technical certifications desired
Experience
- Significant consulting or project management experience working with SAP, Oracle EBS Applications or Oracle Database solutions, including strong client management experience
- 5+ years ERP application implementation and/or upgrade project management experience
- Strong analytical and problem solving skills
- Excellent organizational, communication, interpersonal, relationship building skills
- Technical consulting experience preferred
Qualifications & Skills
- Native Korean Speaker
- Fluency in English essential
- Project management
- Escalation management
- Negotiation and Objection-Handling skills
- Strong analytical and problem-solving skills
- Ability to successfully execute the Onboarding Project Plan with successful results
- Excellent organisational, communication, interpersonal, relationship building skills
- Ability to work well in a cross-functional, matrix management environment
- Expertise using common project management tools: e.g. MS Project, Visio, Excel and PowerPoint
- Strong English and Korean verbal and written communication skills
- Strong analytical and problem-solving skills
- Excellent organizational, communication, interpersonal, relationship building skills
Location
· Remote - S. Korea
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
· Company· We dream big and innovate boldly.
- Colleagues· We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients· We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community · We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
- Nasdaq-listed under ticker symbol RMNI since October 2017
- Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
- Over 2,000 team members in 23 countries
- US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here:
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
Originally posted on Himalayas