分析工程师
Analytics Engineer
Seeq 构建先进的分析软件，从工业流程数据中挖掘洞察，使制药、石油和天然气、化工和电力等行业中的企业能够优化运营并推动业务价值
自成立以来，我们是一家以远程办公为主导的公司，致力于跨时区协作。我们的工程和面向客户的团队在一个支持性、敏捷的环境中茁壮成长，强调好奇心、学习和持续改进
Seeq 的分析工程师作为客户可信赖的技术顾问，帮助他们解决复杂的流程挑战，并从我们的软件中最大化价值。您将直接与终端用户合作，设计可扩展、高影响力的分析解决方案，以推动参与度、采用率和可衡量的业务成果
**主要职责与工作内容：**
作为关键的客户接触团队成员，您将参与以下活动：
**客户技术采纳**
- 通过**方案评审**、实施指导和技术辅导，与倡导者和终端用户建立关系，成为客户的可信赖技术顾问
- 利用客户关系，发现与客户关键业务流程和目标直接相关的高价值、高影响力用例机会
- 与客户和客户团队**共同制定**并执行 Seeq 的采用战略和完成关键用例的计划，以应对业务目标
- 指导客户倡导者和终端用户实施和操作用例，为客户带来高投资回报率
**产品专业知识**
- 成为产品的专家，保持对平台中实现和排查解决方案的知识
- 识别 Seeq 能力中满足客户需求的差距，并向产品组织提供反馈以影响产品路线图
- 与产品团队**共同实现和测试新功能**，以满足客户需求
**行业专业知识**
- 通过应用特定行业的知识和意识建立与客户的信任，包括其领域内的市场和用例趋势
- 与内部团队（包括行业专家、产品营销和解决方案咨询）合作，影响特定行业的策略
- 理工科相关专业的学士学位（或同等经验），如化学、机械、电气或工业工程
查看英文原文
Seeq builds advanced analytics software that unlocks insights from industrial process data, empowering companies in sectors like pharmaceuticals, oil & gas, chemicals, and power generation to optimize operations and drive business value.
As a remote-first company since our founding, we’re built for collaboration across time zones. Our engineering and customer-facing teams thrive in a supportive, agile environment that emphasizes curiosity, learning, and continuous improvement.
Analytics Engineers at Seeq serve as trusted technical advisors to our customers, helping them solve complex process challenges and maximize value from our software. You’ll work directly with end users to design scalable, high-impact analytics solutions that drive engagement, adoption, and tangible business outcomes.
**Key Duties & Responsibilities:**
As a key customer-facing team member, you will participate in the following activities:
**Customer Technical Adoption**
- Serve as the customer’s trusted technical advisor by building relationships with champions and end-users through **solution review**, implementation guidance, and technical mentorship.
- Leverage customer relationships to uncover high-value, high-impact use case opportunities directly linked to the customer’s critical business workflows and objectives.
- Collaborate with the customer and the account team **to develop** and execute strategic plans for adoption of Seeq and completion of key use cases addressing business objectives.
- Advise customer champions and end-users to implement and operationalize the use cases to deliver a high return on investment for the customer.
**Product Expertise**
- Be a product expert, maintaining knowledge of how to implement and troubleshoot solutions in the platform.
- Identify gaps in Seeq's capabilities required to meet customer needs and give feedback to the product organization to influence the product roadmap.
- Work with the product team **to implement and test new functionalities** that meet customer needs.
**Industry Expertise**
- Build trust with customers through the application of industry-specific knowledge and awareness, including market and use case trends specific to their area.
- Collaborate with internal teams (including industry principals, product marketing, and solution consulting) to influence industry-specific strategy.
- Bachelor's degree (or equivalent experience) in a technical field such as chemical, mechanical, electrical, or industrial engineering; degrees in operations research, data analytics, or applied math will be considered.
- **Minimum of 2 years of experience in process engineering, reliability engineering, technical pre-sales engineering (SaaS business, OT space preferred), or other related industry fields.**
- **Experience in one** or more industrial process manufacturing verticals and a working understanding of broad market drivers and business priorities.
- Examples of industrial process industries are oil & gas, chemicals, pharmaceuticals, power & utilities, metals & mining, food & beverage, pulp & paper, etc.
- **Understanding of the difficulties** involved in trying to solve real-world business and industrial challenges involving dense time-series process data with inadequate or overly complex analytics tools, such as Excel, MATLAB, Python, BI tools, or otherwise.
- Responsive and adept at building trust and rapport with customers, prospective customers, partners, and internal multidisciplinary teams.
- Effective and influential technical communicator. Enjoys dissecting, articulating, and translating a combination of customer-stated and customer-implied needs. **Able to communicate with subject matter experts and managers.**
- **Ability to consult on technical solutions** leveraging the latest features and capabilities in the software and broader technology landscape. Programming experience in Python and/or other programming languages is a plus.
- Ability to independently prioritize work based on account team strategy, customer business needs, and Seeq company objectives.
- Prior experience using Seeq is **a plus**.
- Python programming skills is a plus.
- Broad knowledge of the SaaS industrial analytics ecosystem is a plus (e.g., Azure, AWS, Databricks, AVEVA, Aspen Tech, IOTA, Cognite, C3.ai, Palantir, etc.).
**About Seeq**
Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.
We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.
We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work.