产品专家 - 链接关键人物
Product Expert - Link Key People
职位名称：产品专家 - 链接关键人物
工作地点：伦敦，英国
工作地点类型：远程
工作合同类型：全职
职位级别：
Veeva Systems 是一家以使命驱动的组织，是行业云领域的先驱，帮助生命科学公司更快地将治疗方案带给患者。作为历史上增长最快的 SaaS 公司之一，我们在上一个财年收入超过 30 亿美元，并且未来仍有巨大的增长潜力。
Veeva 的核心价值观是：做正确的事、客户成功、员工成功和速度。我们不仅仅是一家上市公司——我们在 2021 年成为首家公共利益公司（PBC），从法律上保证平衡客户、员工、社会和投资者的利益。
作为一家支持随时随地办公的公司，我们支持你在家或在办公室工作，让你在理想的环境中蓬勃发展。
加入我们，共同改变生命科学行业，致力于对客户、员工和社区产生积极影响。
职位描述
作为产品专家，你将成为我们的软件开发团队、内部业务利益相关者和客户之间的桥梁。你将结合深厚的行业专业知识与技术产品能力，为客户的需求发声，向市场教育我们的产品功能，并直接影响我们的长期产品路线图。这是一个高度可见的跨职能角色，需要技术能力、战略思维和卓越的沟通技巧的完美结合。
你将负责
· 产品推广与市场教育：在行业活动、用户小组和网络研讨会中担任主要的产品专家和产品代言人。创建有说服力的教育内容、发布说明和产品演示
· 客户之声：收集、整理并优先处理终端用户和客户高管的产品反馈和需求缺口
· 路线图影响：与产品经理紧密合作，将客户的业务需求转化为可操作的技术需求，确保产品路线图符合市场需求
· 支持：为内部团队和客户提供建议和高级产品支持
要求
· 经验要求：3 年以上面向客户的科技相关工作经验（例如 SaaS 咨询、产品培训、产品营销）
· 平台精通：在管理、配置或实施企业级 SaaS 平台方面有实际经验（例如 Veev
查看英文原文
Job Title: Product Expert - Link Key People
Job Location: London, United Kingdom
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
As a Product Expert, you will be the ultimate bridge between our software development teams, internal business stakeholders, and our customers. You will combine deep industry domain knowledge with technical product mastery to advocate for customer needs, educate the market on our product capabilities, and directly influence our long-term product roadmap. This is a highly visible, cross-functional role requiring a unique blend of technical aptitude, strategic thinking, and exceptional communication skills.
What You'll Do
- Product Evangelism & Market Education: Act as the primary subject matter expert and voice of the product at industry events, user groups, and webinars. Create compelling educational content, release notes, and product demonstrations
- Voice of the Customer: Gather, synthesize, and prioritize product feedback and gaps from end-users and client executives
- Roadmap Influence: Collaborate closely with Product Managers to translate customer business needs into actionable technical requirements, ensuring the product roadmap reflects market demands
- Support: Provide advanced product support and enablement to internal teams and clients
Requirements
- Years of Experience: 3+ years of experience in a customer-facing technology role (e.g., SaaS Consulting, Product Training, Product Marketing)
- Platform Mastery: Hands-on experience administering, configuring, or implementing enterprise-grade SaaS platforms (e.g., Veeva Vault, Salesforce, or industry-specific equivalents)
- Proven Track Record: Demonstrated experience launching software features, leading customer workshops, or managing user communities
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
- Private medical insurance
- 1% charitable giving program
- Fitness reimbursements
#RemoteUK
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
This job is curated by Lifelancer.
Lifelancer is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.
Please apply via Lifelancer platform to get connected to the application page and to find similar roles.
Originally posted on Himalayas