企业账户总监(亚太地区)
Enterprise Account Director (APAC)
关于Loyalty Juggernaut (LJI)
Loyalty Juggernaut (LJI) 是一家领先的 B2B SaaS 公司,正在重新定义企业如何推动客户参与和忠诚度。我们的旗舰平台 GRAVTY® 使全球品牌能够将忠诚计划转化为可衡量的、产生收入的增长引擎。
作为一款以 AI 为先的下一代解决方案,GRAVTY® 使组织能够在大规模上提供高度个性化、实时的体验——帮助他们提高客户终身价值并加深品牌关系。
LJI 总部位于美国加利福尼亚州帕洛阿尔托,与 16 个主要行业中的领先企业合作,包括航空、零售、酒店、金融服务和电信,推动全球最创新的忠诚生态系统。
我们的全球影响力:
- 通过我们的平台连接了 4 亿多名会员。
- 100 多个全球品牌信任我们来推动忠诚度和品牌忠诚。
- 三次获得“忠诚领域最佳技术创新奖”。
- 在多个类别中获得忠诚管理卓越奖项的全球认可。
- 被评为《Forrester Wave™》忠诚平台第四季度 2025 年的“强劲表现者”。
在 www.lji.io 了解更多关于我们的情况
职位描述
我们正在招聘一位充满活力、数据驱动的企业客户总监,负责推动 LJI 在亚太地区的增长。
作为我们企业销售团队的关键成员,您将通过向 LJI 的企业客户或“以生态系统为中心”的行业销售 GRAVTY® 解决方案来实现销售目标,这些行业的客户频率和高交易量是关键。您将引导企业从首次接触直至成功上线,帮助他们实现 GRAVTY® 的全部转型价值。
这是一个战略性的角色,适合一位“挑战者”销售领导者,擅长建立长期的高管关系,应对复杂的组织结构,并推动大规模的数字化转型。
您将负责
- 战略规划:制定并执行明确的销售策略和路线图,以实现您的销售目标和指标。这包括分析市场趋势、竞争对手分析、识别增长机会、创建销售管道等。
- 高管互动:与 CIO/CTO/CMO/CXOs 建立并维护深层次的关系,作为忠诚度和技术驱动参与的可信顾问。
- 复杂问题解决:以韧性解决独特的客户挑战,利用 GRAVTY® 的灵活架构交付最佳解决方案。
查看英文原文
About Loyalty Juggernaut (LJI)
Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.
Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships.
Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.
Our Global Impact:
- 400+ Million members connected through our platform.
- 100+ Global Brands trust us to drive loyalty and brand devotion.
- 3-Time Winner of “Best Technology Innovation in Loyalty”.
- Global recognitions for Excellence in Loyalty Management under numerous categories.
- Recognized as a ‘Strong Performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.
Explore more about us atwww.lji.io
The Role
We are hiring a high-energy, data-driven Enterprise Account Director to spearhead LJI’s growth within the APAC region.
As a key member of our enterprise sales team, you will be responsible for achieving sales targets by selling GRAVTY® solutions to LJI’s enterprise customers / "ecosystem-centric" industries where customer frequency and high transaction volumes are key. You will guide enterprises from their first interaction through to a successful launch, helping them realize the full transformative value of GRAVTY®.
This is a strategic role for a "Challenger" sales leader who excels at building long-term C-suite relationships, navigating complex organizational structures, and driving large-scale digital transformation.
What You’ll Do
- Strategic Visioning: Define and execute a well-defined sales strategy and roadmap for your accounts/territory to achieve your sales objectives and targets. This involves analysing market trends, competitor analysis, identifying growth opportunities, pipeline creation etc.
- C-Suite Engagement: Build and maintain deep-rooted relationships with CIOs/CTOs/CMOs/ CXOs, acting as a trusted advisor on loyalty and tech-driven engagement.
- Complex Problem Solving: Solve unique customer challenges with resilience, using GRAVTY®’s flexible architecture to deliver bespoke value.
- Thought Leadership: Clearly articulate LJI’s value proposition and industry impact, demonstrating how our serverless technology and unique GRAVTY® offerings, transform loyalty into a strategic growth engine, driving measurable results and sustained competitive advantage.
- Ecosystem Mastery: Work effectively with System Integrators (SIs) and partners, resellers, and marketing agency partners to scale LJI’s footprint within massive enterprise accounts.
- Internal Collaboration: Lead cross-functional teams across Sales, Product, Marketing, and Delivery to ensure a seamless customer journey from initial pitch to value realization.
What You Bring (Must Haves)
- Proven Track Record of 7+ years of experience in Enterprise SaaS sales, with a consistent history of achieving million-dollar + deals in sales.
- Industry fluency with a specific experience selling SaaS products (Loyalty/CRM/Marketing/ERP/similar) and managing large-scale digital transformation deals.
- Prior experience and customer relationships in airlines/travel/hospitality/retail/telecom/ banking industries.
- Deep familiarity and experience with modern deal frameworks like MEDDPICC/The Challenger Sale/GAP selling/equivalent methodology.
- Proficiency with CRM systems viz zoho, hubspot, salesforce, etc
- Startup DNA and a "Juggernaut" mindset—thriving in a fast-paced, high-growth environment where you are comfortable navigating ambiguity and building the "playbook" as you go.
- Communication Mastery with exceptional storytelling and presentation skills, whether in-person or a Zoom, through compelling PowerPoint delivery and presence.
- Proven ability to lead high-stakes negotiations that protect deal margins while securing long-term, multi-year client commitments - You don't just "discount" to win; you trade value.
- Expertise in identifying the "Economic Buyer," the "Technical Champion," and the "Hidden Saboteurs” and using your influencing skills to build a consensus across the client organization.
- Gravitas to hold your own in a boardroom of C-suite executives, influencing their digital transformation roadmap by tying loyalty technology to their overarching business valuation and "BIT" (Behavior, Influence, Transaction) goals.
- Bachelor’s degree in Business, Technology, or related field. MBA preferred.
Why LJI?
- Innovative Product: Sell a platform that is consistently recognized for its Advanced Loyalty Tech and recognized by leading Industry Analysts.
- Unique opportunity: Orchestrate multi-brand coalitions and "super-app" loyalty strategies in complex ecosystems. This isn't a transactional SaaS sell; it is a high-level strategic play that puts you in the boardroom with the CXOs.
- Growth: Opportunity to shape the enterprise sales culture of a scaling organization.
Originally posted on Himalayas