高级软件工程师,解决方案工程
Senior Software Engineer, Solutions Engineering
Omada Health 正在致力于改变慢性病的曲线
职位概述:
Omada Health 是一家数字医疗服务提供商,通过可持续的行为改变帮助人们实现健康目标。
我们正在寻找一位高级软件工程师加入我们的解决方案工程团队。我们的主要职责是理解客户面临的挑战,利用 Omada 的产品和系统设计定制的技术解决方案,并展示这些解决方案的价值和可行性。
你的影响:
- 设计复杂的跨系统集成。早期参与高复杂度、跨系统的项目(例如,合作伙伴/联盟集成 API),需要理解系统之间如何配合以及设计方案的操作影响。
- 识别重复性工作的模式并定义可重用的模板、标准和自动化流程,供团队其他成员使用。知道何时引入负责特定系统的工程师,并协调相互冲突的约束条件。
- 找到真正的根本原因。超越表面修复,判断真正的原因是架构问题、监控漏洞还是流程失败,并推动修复(以及后续行动项),防止问题再次发生。
- 指导团队——包括非工程师。成为团队成员在编码指导和成长方面的首选人选,这些成员虽然没有正式的软件工程背景,但他们的工作涉及编写代码和构建自动化流程。
- 与利益相关者共同做出交付决策。直接与商业、产品和工程的利益相关者合作,规划符合实际时间框架和限制的解决方案,并对交付中的技术权衡做出决定。
- 处理模糊性。承担那些没有明确规格的问题——提出正确的澄清问题,明确实际的工作范围,并制定团队可以执行的技术计划。
- 早期暴露风险并深入记录。在需求分析阶段识别风险、边缘情况、安全问题和下游影响,并确保深入的知识存在于运行手册中。
- 参与我们的值班轮班;处理支持会员时出现的问题,确保及时解决,并协助内部团队进行调查。
关于你:
- 5–8 年编写可读、经过测试且高效的生产代码的经验
- 我们主要使用 Ruby on Rails,特别关注具有强大 Rails 经验的候选人,但我们同时也欢迎其他语言的优秀后端工程师
查看英文原文
Omada Health is on a mission to bend the curve of chronic disease.
Job overview:
Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change.
We’re looking for a senior software engineer to join our Solutions Engineering Team. Our primary function is to understand customer challenges, design tailored technical solutions using Omada's products and systems, and demonstrate the value and feasibility of those solutions.
Your Impact:
- Shape complex, cross-system integrations. Be involved early on high-complexity, cross-system work (e.g., partner/alliance integration APIs) that requires understanding how systems should fit together and the operational implications of the design.
- Spot the pattern behind recurring toil and define the reusable templates, standards, and automation the rest of the team builds on. Know when to loop in the engineers who own a given system, and reconcile competing constraints.
- Get to the real root cause. Go beyond the immediate fix to determine whether the true cause is architectural, a monitoring gap, or a process failure and drive the fix (and the follow-up action items) so it doesn’t recur.
- Mentor the team — including non-engineers. Be the go-to person for coding guidance and growth for the team’s members who don’t have a formal software engineering background but write code and build automations as part of their role.
- Drive delivery decisions with stakeholders. Partner directly with commercial, product, and engineering stakeholders to scope solutions that fit real timeframes and constraints, and make the call on technical trade-offs for delivery.
- Navigate ambiguity. Take on problems that show up without a clear spec — ask the right clarifying questions, scope the actual work, and create a technical plan the team can execute against.
- Surface risk early and document deeply. Identify risks, edge cases, security concerns, and downstream impacts as part of discovery, and make sure deep-dive knowledge lives in runbooks.
- Participate in our on-call rotation; triage and address issues that come up supporting members, ensuring timely resolutions and assisting internal teams in their investigations.
About you:
- 5–8 years writing readable, tested, and efficient production code
- We primarily use Ruby on Rails and are especially interested in candidates with strong Rails experience, but we're also open to exceptional backend engineers in other languages who are excited to ramp quickly on Rails.
- Experience with a relational database (PostgreSQL)
- Experience building and consuming APIs and integrations across service boundaries
- Fluency with AI-assisted development — you use AI coding assistants in your day-to-day work and have a thoughtful, quality-conscious point of view on where they help and where they don't
- Experience building API-driven automation workflows (e.g., with Tines, n8n, or similar)
- A track record of identifying inefficiencies and shipping solutions that deliver measurable value. Comfort connecting the dots between a business/operational problem and the code that solves it
- Solid debugging and optimization skills
- Strong grasp of SDLC processes and frameworks
- Excellent communication and collaboration skills (verbal and written) — you can work directly with non-engineering stakeholders and translate between business needs and technical reality
- Experience in a solutions engineering, implementation, or customer-facing technical capacity
- Experience mentoring engineers or leading projects
Bonus Points for:
- Experience with a modern front-end framework (React, Vue)
- Healthcare or other regulated / data-sensitive domain experience
Benefits:
- Competitive salary with generous annual cash bonus
- Equity grants
- Employee stock purchasing plan (ESPP)
- Remote first work from home culture
- Flexible Time Off to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions
- ...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
- Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
- Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
- Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
- Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
- Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
- Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.
Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations.
Zone 1: $179,400 - $224,250
Zone 2: $171,600 - $214,500
Zone 3: $156,000 - $195,000
Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date.
*The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity.
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