回收主管
Supervisor, Recovery
职位职责：
管理与复杂索赔问题的调查、审查、解决、追偿和结算相关的流程及所有活动，以及收入周期管理。
关键信息：此职位申请人可在美国任何地方远程居家办公。
必须已获得在美国工作的授权，无需当前或未来任何基于雇佣的签证担保。此职位不提供任何签证类型的担保，包括基于雇佣的H-1B、L-1、O-1、H-1B1、F-1、J-1、OPT或CPT签证。
- 监督恢复和收入周期管理团队的日常任务，管理工作流程，确保达到绩效标准。
- 监控、评估并就业务流程变更向团队进行沟通，包括逾期账款评审会议。
- 调查并回应升级或复杂的问题。
- 协助团队处理和解决客户提出的问题或疑虑。
- 监控和分析各种报告，包括逾期账款活动、应收账款信用和现金到收入。
- 监控未应用的付款，查找缺失的EOB，并向团队说明需要获取的内容。
- 作为与追偿和收入周期管理相关问题和疑虑的内部联系人。
- 监控内外部客户和保险公司拨款电话，确保达到服务标准。
- 负责员工管理，包括招聘、激励、指导和辅导员工。
- 完成其他指派的任务。
- 遵守所有政策和标准。
教育/经验：
学士学位或同等经验。2年以上医疗计费、追偿或收入周期管理经验。有在职能领域担任领导或管理大型项目跨职能团队的经验。
薪资范围：每年56,200.00美元 - 101,000.00美元
在Centene，我们帮助人们获得他们需要的护理，以过上更健康的生活——你在这里的工作每天都在真正地产生影响。你将面对直接支持个人、家庭和社区的重要挑战，提升你的技能的同时，使医疗保健更加可及和高效。这是你能看到成果的有意义的工作，由一支致力于在工作时间之外改善生活的团队所支持。
Centene提供全面的福利包，包括：具有竞争力的薪酬、健康保险、401K和股票购买计划、学费报销、带薪休假及节假日，以及
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Position Purpose:
Manage the workflow and all activities related to the investigation, review, resolution, recovery and settlement of complex claims issues along with Revenue Cycle Management.
Key Details: Applicants for this job have the flexibility to work remote from home anywhere in the United States.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J -1, OPT, or CPT.
- Supervise the daily tasks and manage work flow of the recovery & revenue cycle management team to ensure performance standards are met.
- Monitor, evaluate and communicate business processes changes to the team, including aging review meetings.
- Investigate and respond to escalated or complex issues.
- Assist team with responding and resolving questions or issues from customers.
- Monitor and analyze various reports, including aging activity, accounts receivable credits, and cash to revenue.
- Monitor unapplied payments for missing EOB and communicate to the team what needs to be obtained.
- Serve as the internal point person for questions and concerns related to recoveries and revenue cycle management.
- Monitor in and outbound customer and insurance payer calls to ensure service level standards are met.
- Responsible for employee management including hiring, motivating, coaching and counseling staff.
- Performs other duties as assigned.
- Complies with all policies and standards.
Education/Experience:
Bachelor’s degree or equivalent experience. 2+ years of medical billing, recovery, or revenue cycle management experience. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.
Pay Range: $56,200.00 - $101,000.00 per year
At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Originally posted on Himalayas