Sage 100 产品与实施经理
Sage 100 Product and Implementation Manager
职位：B2B 产品与实施
部门：平台与集成解决方案
专业方向：Sage 100（具备其他 ERP 平台的能力）
汇报对象：高级经理，交付负责人
支付处理的世界正在迅速演变，企业正在寻找忠诚且有战略意义的合作伙伴，以帮助他们成长。
了解 Nuvei，Nuvei 是一家全球金融科技公司，正在为每处支付构建基础设施。其模块化、灵活且可扩展的技术使领先公司能够接受下一代支付方式，提供所有结算选项，并从卡发行、银行、风险和欺诈管理服务中受益。Nuvei 连接了超过 200 个市场的业务，其中在 52 个市场拥有本地收单能力，支持 150 种货币和超过 720 种替代支付方式，通过一次集成，为客户提供和合作伙伴在本地和全球范围内取得成功的技术和洞察力。
在 Nuvei，我们践行核心价值观，我们擅长解决复杂问题。我们致力于持续改进产品并提供不懈的客户服务。我们一直在寻找优秀的人才加入我们的旅程！
Sage 100 B2B 产品与实施是解决方案交付团队中的一个专业角色，专注于引导中型市场和企业 B2B 客户完成 Nuvei 集成支付解决方案在 Sage 100 环境中的端到端实施。该角色主要聚焦于 Sage 100，同时保持适应性，以支持随着业务增长而扩展的其他 ERP 平台的实施。
您将负责从启动到上线的整个实施生命周期，作为商户的主要技术与功能联系人。您将结合实际的 ERP 知识与对支付流程、API 和集成架构的深入理解，确保每位客户都能顺利且成功地部署。
关键职责
客户实施与上架
• 领导在 Sage 100 和其他 ERP 环境中 Nuvei 集成支付解决方案的端到端 B2B 客户 ERP 实施。
• 举行启动会议，明确范围、时间表、技术需求和客户期望。
• 在客户的 Sage 100 和现有技术栈中配置、安装并验证 Nuvei 支付集成。
• 引导客户进行 UAT（用户验收测试），排查问题，并管理上线路径。
技术顾问
查看英文原文
Position: B2B Product & Implementation
Department: Platform and Integrated Solutions
Specialisation: Sage 100 (with capability across additional ERP platforms)
Reports To: Sr Manager, Head of Delivery
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
The Sage 100 B2B Product & Implementation is a specialist role within the Solutions Delivery team, focused on guiding mid-market and enterprise B2B clients through the end-to-end implementation of Nuvei's integrated payment solutions within Sage 100 environments environments. This role carries a primary focus on Sage 100, while maintaining the adaptability to support implementations across other ERP platforms as the business grows.
You will own the implementation lifecycle from kick-off through go-live, acting as the primary technical and functional point of contact for merchants. You will combine hands-on ERP knowledge with a deep understanding of payment workflows, APIs, and integration architecture to ensure every client achieves a smooth and successful deployment.
Key Responsibilities
Client Implementation & Onboarding
• Lead end-to-end B2B client ERP implementations of Nuvei's integrated payment solutions within Sage 100 and other ERP environments.
• Conduct kick-off calls to align on scope, timeline, technical requirements, and client expectations.
• Configure, install, and validate Nuvei payment integrations within the client's Sage 100 and existing technology stack.
• Guide clients through UAT (user acceptance testing), troubleshoot issues, and manage the path to go-live.
Technical Consultation & ERP Expertise
• Serve as the subject matter expert for Sage 100 integrations, including AR, and payment processing workflows.
• Apply working knowledge of Sage 100 API process, sync processes, and integration components to diagnose and resolve technical blockers.
• Leverage understanding of additional ERP platforms (e.g. Acumatica, Dynamics, NetSuite) to support cross-platform implementations as required.
• Provide integration-specific guidance to internal development and product teams, including clarifications on Sage 100-level functionality.
• Assist with access to ERP environments and coordinate QA for integrated payment solutions.
Project & Stakeholder Management
• Manage multiple concurrent B2B implementation projects across different clients.
• Maintain accurate and timely updates across all ticketing and project management systems (e.g. Jira, ADO, Zen desk).
• Identify and escalate stalled projects, blockers, or risk items proactively with replication of client steps and a clear road map to go live.
• Communicate clearly and confidently with both technical and non-technical stakeholders throughout the implementation process.
• Report on implementation metrics and project status to the head of solution delivery and other stakeholders.
Cross-Functional Collaboration
• Work closely with Product and Development teams to flag ERP-specific issues, contribute to feature scoping, and assist with QA on new releases.
• Partner with Sales to support pre-sales technical questions and review integration-related collateral for accuracy.
• Collaborate with the Support team to ensure seamless transitions from implementation to ongoing support.
• Participate in knowledge transfer sessions between Product and Solutions Delivery.
Continuous Improvement
• Identify opportunities to improve implementation processes, tooling, and documentation.
• Explore automation and workflow efficiency using approved AI and internal tools.
• Contribute to the development of implementation playbooks, best practice guides, and training materials.
Qualifications
• 2-5+ years of experience in Sage 100 implementation, integration consulting, or a similar technical client-facing role.
• Hands-on experience with Sage 100, including familiarity with AR and Sales Invoice modules and payment processing workflows.
• Exposure to or working knowledge of additional ERP platforms such as Acumatica, Microsoft Dynamics, or NetSuite — willingness to learn new platforms is essential.
• Technical understanding of APIs, payment gateways, and integration workflows.
• Experience with ticketing and project management tools (e.g. Jira, Quickbase or similar).
• Strong communication skills with the ability to translate technical concepts for non-technical audiences.
• Proven ability to manage multiple projects simultaneously, prioritise effectively, and deliver against deadlines.
• Ability to use AI technologies to increase efficiency and accelerate get to revenue.
Benefits
- Competitive holiday allowance
- 401K Matching program
- Group Insurance Benefits
- Flexible working model
- Employee Assistance Program
Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.
Originally posted on Himalayas