购物产品经理
Product Manager, Shopping
关于团队：
购物团队正在打造通过人工智能让人们发现、评估和购买产品的未来。我们的使命是通过结合OpenAI的模型与丰富的产品信息、商家生态系统和个性化体验，帮助用户做出更好的购买决策。我们处于人工智能、电商、搜索、推荐和消费者产品体验的交汇点，与产品、工程、研究、设计和业务团队紧密合作，重新构想人工智能时代的新购物方式。
关于职位：
作为购物团队的产品经理，你将定义并构建ChatGPT中的下一代人工智能驱动的购物体验。你将负责理解用户需求，识别提升产品发现和决策机会，并提供帮助用户自信找到适合他们的产品的体验。
你将涉及广泛的领域，包括搜索、推荐、个性化、商家和产品生态系统以及对话式电商。该职位需要强大的产品判断力，能够在不确定的环境中工作，并能够平衡用户价值、业务目标和技术限制。你将与工程师、设计师、研究人员和跨职能利益相关者紧密合作，将新的购物体验从概念推向规模化。
这是一个在人工智能和电商交汇处定义全新品类的机会，塑造数百万用户未来发现和购买产品的方式。
该职位位于美国旧金山，提供搬迁协助。
在此职位中，你将：
- 定义并推动ChatGPT中购物体验的产品愿景。
- 与研究团队合作，探索人工智能如何帮助用户发现、评估并自信地购买产品。
- 与跨职能团队（包括设计、工程、产品和上市策略）合作，构建并扩展人工智能原生的购物体验。
- 与增长、上市策略、市场和业务团队合作，推动用户采用、商家参与和生态发展。
- 与商家、品牌、零售商和外部合作伙伴合作，提升产品质量、购物体验和用户成果，同时确保推荐内容值得信赖且以用户为中心。
- 利用数据和用户反馈识别机会，衡量影响，并指导产品策略。
如果你具备以下特质，可能会在这个职位中表现出色：
查看英文原文
About the Team:
The Shopping team is building the future of how people discover, evaluate, and purchase products through AI. Our mission is to help users make better purchasing decisions by combining OpenAI’s models with rich product information, merchant ecosystems, and personalized experiences. We sit at the intersection of AI, commerce, search, recommendations, and consumer product experiences, partnering closely with product, engineering, research, design, and business teams to reimagine shopping for the AI era.
About the Role:
As a Product Manager on the Shopping team, you’ll define and build the next generation of AI-powered shopping experiences within ChatGPT. You’ll be responsible for understanding user needs, identifying opportunities to improve product discovery and decision-making, and delivering experiences that help users confidently find and purchase the products that are right for them.
You’ll work across a broad set of domains, including search, recommendations, personalization, merchant and product ecosystems, and conversational commerce. This role requires strong product judgment, comfort operating in ambiguity, and the ability to balance user value, business objectives, and technical constraints. You’ll partner closely with engineers, designers, researchers, and cross-functional stakeholders to bring new shopping experiences from concept to scale.
This is an opportunity to help define an entirely new category at the intersection of AI and commerce, shaping how millions of users discover and buy products in the future.
This position is based in San Francisco, CA, with relocation assistance available.
In this role, you will:
- Define and drive the product vision for shopping experiences in ChatGPT.
- Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products.
- Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to build and scale AI-native shopping experiences.
- Partner with growth, GTM, marketing, and business teams to drive user adoption, merchant engagement, and ecosystem growth.
- Work with merchants, brands, retailers, and external partners to improve product quality, shopping experiences, and user outcomes while ensuring recommendations remain trustworthy and user-centric.
- Use both data and user feedback to identify opportunities, measure impact, and inform product strategy.
You might thrive in this role if you:
- Have 10+ years of product management experience with strong leadership, cross-functional collaboration, and communication skills.
- Bring experience in shopping, e-commerce, marketplaces, search, recommendations, consumer growth, or related product areas.
- Have built and scaled impactful consumer products serving large and diverse user bases.
- Are comfortable navigating ambiguity and excited about defining a new category at the intersection of AI, commerce, and consumer experiences.
- Are motivated by OpenAI's mission and excited to shape how millions of people discover, evaluate, and purchase products with AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
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