公司运营负责人
Corporate Operations Lead
我们是谁：
Alpaca 是一家总部位于美国的全球领先代理优先经纪基础设施公司，提供股票、ETF、期权、加密货币、固定收益、24/5 小时交易等服务。
在我们的子公司中，Alpaca 是一家持牌金融服务公司，通过我们机构级 API 为全球 40 个国家的数百家金融机构提供服务。这包括经纪自营商、投资顾问、财富管理公司、对冲基金和加密货币交易所，总计超过 1000 万笔经纪账户。
我们的全球团队由经验丰富的工程师、交易员和经纪专业人士组成，他们致力于实现我们的使命：让地球上的每个人都能获得金融服务。我们高度重视开源贡献，积极培育活跃的社区，持续提升我们获奖的、开发者友好的 API 及其背后的强大基础设施。
Alpaca 获得了来自顶级全球投资者的 4 亿美元融资，包括 Portage Ventures、Spark Capital、Tribe Capital、Social Leverage、Horizons Ventures、Opera Tech Ventures、SBI Group、Derayah Financial、Unbound、Peak XV、Elefund 和 Y Combinator。
我们的团队成员：
我们是一个由 400 多名分布在世界各地的成员组成的充满活力的团队，大家在自己喜欢的地方工作，团队成员遍布美国、加拿大、日本、匈牙利、尼日利亚、巴西、英国等地！
我们正在寻找渴望为 Alpaca 的快速发展做出贡献的热情人士。如果你认同我们的核心价值观——保持好奇、富有同理心、承担责任，并准备好产生重大影响，我们鼓励你申请。
你的角色
通过承担并解决企业运营优先考虑的运营限制，使 Alpaca 实现扩展。
你的任务是从发现到可衡量的结果，推动高影响力的运营限制：将它们推向解决，与合适的长期负责人建立持久的所有权，然后转向下一个优先事项。你进入陌生领域（人力资源、财务、工程能力、区域运营模式、经纪自营商瓶颈等），诊断真正限制扩展的因素，创建解决方案，并一直负责直到结果真正发生变化。你是一个建造者-运营者，而不是协调者。你专注于企业运营当前认为最有价值的问题。
你可以做的事情：
- 全程负责优先的限制。从零背景开始处理跨职能的运营问题
查看英文原文
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
Make Alpaca scale by owning and resolving the operating constraints Corporate Operations prioritizes.
Your mission is to take high-impact operating constraints from discovery through measurable outcome: drive them to resolution, establish durable ownership with the right long-term owner, then move to the next priority. You parachute into unfamiliar domains (HR, Finance, Engineering capacity, regional operating models, broker dealer bottlenecks, and more), diagnose what's actually limiting scale, create the solution, and stay accountable until the outcome actually changes. You are a builder-operator, not a coordinator. You work on the problems Corporate Operations has prioritized as highest-value for the company right now.
Things You Get To Do:
- Own prioritized constraints end-to-end. Take cross-functional operating problems from zero context through measurable outcome. When the constraint is removed and the fix persists, you move on. You do not hold permanent territory in any function.
- Work in any domain, including BD ops when it's the bottleneck. This month that might be HR automation or Finance close; next quarter decision delegation or Engineering throughput; later a broker dealer constraint (AML scale, reconciliations, operational readiness) if that's where Alpaca is stuck. Domain expertise is not the job. Systems thinking across unfamiliar domains is.
- Sense → Design → Build → Drive. Measure what's happening, redesign what's broken, create the processes/automation/governance/infrastructure needed (or mobilize Engineering, Product, ORE, or functional teams when that's the right answer), and drive adoption until the outcome changes.
- Partner across the company. Work directly with functional leaders and their teams to mobilize resources and drive adoption. You influence priorities and surface capacity needs; you do not absorb the function or run their day-to-day execution.
- Create non-linear leverage. Ask whether workflow redesign, automation, org design, better decisions, vendor changes, or hiring is the right lever, and use whichever applies. Success means creating leverage so Alpaca needs fewer incremental people to support the same growth in the areas you touch.
- Contribute to company deep-dives. Help establish baselines for velocity, capacity, and friction in the areas you work in.
- Communicate capacity honestly. Be explicit about trade-offs and escalate when scope or priority needs Director or VP input, including when work should be deferred.
Who You Are (Must-Haves):
- Builder-operator with end-to-end ownership. Proven track record taking ambiguous, high-stakes problems from zero context to measurable outcome. You don't hand off recommendations and walk away.
- Systems thinker who learns fast. Able to parachute into unfamiliar domains, map workflows/capacity/decision systems, diagnose root cause, and become effective without deep prior subject-matter expertise.
- Influence without authority. Proven ability to mobilize cross-functional teams, partner with senior stakeholders, and drive adoption among people who don't report to you.
- Prioritization and judgment. Able to distinguish root cause from symptoms, focus on what matters, and push back with evidence when scope drifts.
- Analytical rigor. Comfortable establishing metrics, measuring before/after, and using data, not anecdotes, to diagnose problems and prove impact.
- High ownership through implementation. You finish what you start. Adoption and lasting change matter as much as the design.
- 7+ years of relevant professional experience, including demonstrated ownership of complex, cross-functional operating initiatives from diagnosis through implementation and measurable outcome.
Who You Might Be (Nice-to-Haves):
- Experience in internal product, strategy/ops, business operations, or operational transformation with strong builder instincts.
- Strong fluency in AI and automation as tools for creating operating leverage.
- FinTech or brokerage exposure is helpful in BD ops contexts. The job is operating pattern recognition, not securities expertise.
- Capability spikes in systems/product build, executive orchestration, or quantitative capacity analysis.
What This Role Is Not:
A PMO project manager, business analyst who hands off recommendations, permanently embedded functional ops leader, process documentation role, product manager owning a product roadmap, or coordinator who stops at diagnoses and handoff. Functional leaders retain their teams and recurring execution; you own the constraint until it is resolved and durable ownership is established.
How We Take Care of You:
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy