运营总监（2023年9月招聘）
Director of Operations (September 2023 Requisition)
Progentec Diagnostics, Inc. 是一家生物科技公司，将前沿的实验室检测和数字技术相结合，显著改善自身免疫疾病患者健康状况和生活质量。我们是一家快速增长的初创企业，由医疗领域顶级投资者支持，并由行业思想领袖领导。我们的数字团队设计和开发经过临床验证的疾病管理平台以及患者赋能平台，包括社区参与、准确的健康信息和智能手机应用。
职位概述：运营总监将在公司中发挥关键的领导作用，负责监督实验室、销售以及制药和其他合作项目的实施。该职位需要强大的战略规划能力、运营专业知识以及带领和激励团队的能力。运营总监将与各部门密切合作，推动绩效提升、流程优化，并为组织的整体成功做出贡献。该职位直接向 Progentec Diagnostics 的首席执行官或首席运营官汇报。
职责：
- 战略规划与执行：
- 制定并实施与公司目标和愿景一致的战略计划，以推动运营卓越
- 识别关键绩效指标（KPI），设定目标以衡量和监控运营表现
- 定期评估运营流程，识别改进领域，并实施相应措施以优化效率
- 团队领导与管理：
- 为多元化的运营团队提供强有力的领导、指导和建议，培养协作、问责和持续改进的文化
- 明确期望，定义角色和职责，并确保运营部门内部的有效沟通和协调
- 招聘、培训和发展人才，识别技能差距并提供职业发展的机会
- 运营效率与流程改进：
- 简化运营工作流程和过程，提高生产力，降低成本，并保持高质量标准
- 实施最佳实践和标准，确保符合行业法规、质量控制和安全指南
- 通过数据分析和流程优化，识别并解决运营瓶颈、障碍和低效问题
- 遵守公司的政策
查看英文原文
Progentec Diagnostics, Inc. is a biotech company that combines cutting-edge laboratory testing and digital technologies to dramatically improve health outcomes and quality of life for people battling autoimmune conditions. We are a fast-growing start-up venture backed by some of the top investors in health and led by industry thought leaders. Our digital team designs and develops clinically validated disease management platforms as well as patient empowerment platforms that include community engagement, accurate health information, and smartphone apps.
Position Overview: The Director of Operations will play a critical leadership role in the company and will oversee operations across lab, sales, and implementation of pharma and other collaborations. This position requires strong strategic planning, operational expertise, and the ability to lead and motivate teams. The Director of Operations will collaborate closely with various departments to drive performance, improve processes, and contribute to the overall success of the organization. The person will report directly to the CEO or COO of Progentec Diagnostics.
Responsibilities:
- Strategic Planning and Execution:
- Develop and implement strategic plans, in alignment with the company's objectives and vision, to drive operational excellence
- Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance
- Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency
- Team Leadership and Management:
- Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement
- Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department
- Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth
- Operational Efficiency and Process Improvement:
- Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards
- Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines
- Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization
- Adhere to the company’s policies and standards and ensure that laws and regulations are being followed
- Cross-Functional Collaboration:
- Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities
- Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams
- Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness
- Performance Monitoring and Reporting:
- Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement
- Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement
- Analyze data and provide insights to inform strategic decision-making and resource allocation
- As needed, perform various duties required to successfully fulfill the functions of the position
Knowledge, Skills, and Experience
- Minimum 5 years’ experience in operations management required, preferably in the diagnostic or healthcare industry
- Demonstrated capabilities in strategic planning, process improvement, and project management
- Exceptional leadership skills with the ability to motivate and develop teams
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
- Strong communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization and partner organizations
- Familiarity with regulatory requirements and industry standards in the health sector desirable
- Proficiency in using relevant software and tools for data analysis and reporting
Education:
Required: Bachelor's degree in business administration, operations management, or a related field
Preferred: Master's degree in business administration, operations management, or a related field, MBA
Work authorization: Must be eligible to work in the US. We are unable to sponsor visas for this position at this time.
Job Type: This is a full-time, W2 position. The role is remote; occasional travel to office location and industry conferences may be required. Hiring is contingent upon a satisfactory Background Check.
Salary will be commensurate with experience. Progentec considers a range of factors, including educational background and work experience, when determining compensation. Progentec is committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
All your information will be kept confidential according to EEO guidelines.
About us
Progentec Diagnostics, Inc. is a biotech company that combines cutting-edge laboratory testing and digital technologies to dramatically improve health outcomes and quality of life for people battling autoimmune conditions. We are a fast-growing start-up venture backed by some of the top investors in health and led by industry thought leaders. Our digital team designs and develops clinically validated disease management platforms as well as patient empowerment platforms that include community engagement, accurate health information, and smartphone apps.
Originally posted on Himalayas