高级开发者体验工程师
Senior Developer Experience Engineer
关于 Sentry
软件驱动世界，速度比以往任何时候都更快。Sentry 帮助开发者在用户发现之前修复错误和性能问题，让团队能减少处理紧急问题的时间，更多地专注于构建产品。
被 200,000+ 家组织信赖，Sentry 是当今应用监控的标准，我们的团队正在打造其 AI 原生的未来。
关于该职位
开发者体验团队正在旧金山壮大！这是一个以我们总部为主要办公地点的混合岗位，必须在此地工作。我们寻找一位动手能力强、对优秀的开发者文档有强烈观点的人。
你是否喜欢在你最喜欢的产品中尝试最新的功能？是否享受随意尝试新的 JavaScript 框架并弄清楚它们如何运行？当代码片段错误，或者某个功能的文档只在 X 上时，是否特别烦？Sentry 的开发者体验位于推出真正酷炫产品和帮助开发者顺利使用它们的交汇点。
如果你自信能够与产品和工程团队合作测试并发布最新功能，不惧于亲自解决最大客户的难题，并且对优秀文档有良好的判断力——这将是一个理想的角色。
Sentry 的开发者体验团队是一群不断寻找方法，让每个开发者更轻松使用 Sentry 的建设者。我们参与技术社区面临的挑战，支持开发者，收集反馈，并帮助我们的产品和工程团队发布新功能。
该职位的工程师应有信心“带着解决方案而来”，提出产品方案，识别内容和/或执行计划以及需要合作的人，并去执行。
在这个职位上，你将
- 参加甚至主持开发者社区的活动和聚会
- 有自己的观点，不害怕表达。你从了解最新趋势和对哪些趋势应该忽略有明确看法中获得能量。谁在做有趣的事情，谁在影响讨论，谁会推动讨论前进——同时将这些与 Sentry 解决的核心问题联系起来
- 创建能激发人们与 Sentry 一起构建软件热情的内容
- 留意行业动态。你对从用户、开发者工具领域以及软件开发当前发生的事情中获取洞察充满热情。
查看英文原文
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Developer Experience team is growing in San Francisco! This is a hybrid role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.
Are you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.
If you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest customers, and a good eye for what good docs looks like - this is a dream role.
Developer Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.
An engineer in this role should be confident to “come with an answer," propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.
IN THIS ROLE YOU WILL
- Attend and even host events and meetups in the developer community
- Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving
- Build content that gets people excited to build their software alongside Sentry
- Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.
- Ride side by side with Engineering, Product, Design, Sales Engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.
YOU’LL LOVE THIS JOB IF YOU
- Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects
- Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together
- Are a “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes
- Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence
- Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.
QUALIFICATIONS
- 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
- You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)
- At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility
- At least one project using a common modern development language or framework
- You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)
- Ability to prioritize competing opportunities and balance customer needs versus business priorities
- Stellar written and verbal communication skills
- A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.