服务培训与客户服务教育项目
Service Training & Customer Education Programs
了解 Beckman Coulter Diagnostics 的一切？深入了解。
最初，你会看到我们过去80多年来一直致力于推动实验室的发展，以促进科学和医疗的进步。加入一个你能被倾听、被支持并始终做自己的团队。我们正在打造一种文化，庆祝所有员工的背景、经验和观点。再仔细看看，你会发现我们投资于你，提供建立有意义职业的机会，发挥创造力，并在所需的支持下尝试新事物。
Beckman Coulter Diagnostics 与 Danaher 的其他诊断公司共同组成一个社区。我们正以变革的速度工作，通过解决全球最大健康挑战的诊断工具改善患者生活。
服务培训与客户教育项目经理 – 欧洲、中东和非洲（EMEA）
服务培训与客户教育项目经理 – EMEA 负责为 EMEA 地区的内部服务团队和外部客户设计、实施和协调现代的培训和教育项目。此职位不直接提供培训，但确保内容、工具、讲师和交付模式到位，以支持能力发展和业务表现。
该职位专注于构建可扩展的数据驱动学习解决方案，加强技术与软技能，提高服务效率，加速产品采用，并通过持续教育和知识共享提升客户体验。
该职位是 EMEA 服务转型办公室的一部分，是 EMEA 地区的全远程职位。
你将向 EMEA 服务转型办公室高级总监汇报，并与区域服务负责人、全球培训团队、市场部和外部学习合作伙伴紧密合作。
如果你在一个战略、协作和转型的环境中茁壮成长，并希望帮助打造世界级的服务组织，请继续阅读。
在此职位中，你将有机会：
- 在 EMEA 地区设计并领导服务培训和客户教育项目。
- 制定可扩展的学习策略、课程和学习路径，涵盖技术和专业能力。
- 推动现代学习方法的应用，包括数字化、混合式和按需学习解决方案。
- 确保培训和教育项目与业务目标一致。
查看英文原文
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Service Training & Customer Education Programs Manager – EMEA
The Service Training & Customer Education Programs Manager – EMEA is responsible for designing, enabling, and coordinating modern training and education programs for internal Service teams and external customers across the EMEA region. This role does not directly deliver training but ensures that the right content, tools, trainers, and delivery models are in place to support capability development and business performance.
The position focuses on building scalable, data-driven learning solutions that strengthen technical and soft skills, improve service effectiveness, accelerate product adoption, and enhance customer experience through continuous education and knowledge sharing.
This position is part of the EMEA Service Transformation Office and is a fully remote role within the EMEA region.
You will report to the Senior Director, Service Transformation Office EMEA and work closely with Regional Service Leaders, Global Training Teams, Marketing, and external learning partners.
If you thrive in a strategic, collaborative, and transformational environment and want to help build a world-class Service organization, read on.
In this role, you will have the opportunity to:
- Design and lead Service Training and Customer Education programs across the EMEA region.
- Develop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities.
- Drive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
- Ensure training and education programs align with business priorities, customer needs, and service objectives.
- Coordinate training delivery through internal and external partners, trainers, and subject matter experts.
The essential requirements of the job include:
- Bachelor's degree in Business, Education, Learning & Development, Engineering, or a related field.
- Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or a related function.
- Experience designing and managing training programs across multiple countries and stakeholders.
- Proven project management and stakeholder management skills.
- Strong written and verbal communication skills in English.
It would be a plus if you also possess:
- Experience in Healthcare, Diagnostics, Medical Devices, Life Sciences, or another regulated industry.
- Experience with Learning Management Systems (LMS) and digital learning platforms.
- Knowledge of adult learning principles and modern learning methodologies.
- Certification in Learning & Development, Change Management, or Project Management.
Working Arrangement
At Beckman Coulter Diagnostics, we believe in designing a better, more sustainable workforce. This position is a fully remote role within the EMEA region. While day-to-day work is performed remotely, occasional presence at Beckman Coulter facilities may be required to support training programs, workshops, team meetings, strategic planning sessions, or other business-critical activities. The associate is expected to travel and attend in-person sessions as needed to ensure effective collaboration, program implementation, and stakeholder engagement.
This role is classified under the CCNL Terziario at 1st level (link -->here), providing a clear and structured framework for job classification, growth, and development. The expected gross annual salary range is 56K€-83k€, determined based on your experience, skills, and role-related competencies. In addition to a competitive salary, we offer a comprehensive and attractive benefits package, including enhanced pension plan contributions, Ticket Restaurant, and supplementary health insurance (assicurazione integrativa), designed to support your wellbeing and long-term security.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Originally posted on Himalayas