世纪索赔支付处理员(混合或远程)(阿尔伯克基或远程,新墨西哥州)
Century Claims Payment Processor (Hybrid or Remote) (ALBUQUERQUE or remote, NM,
Century Automotive Service Corporation,一家Mapfre USA公司,正在发展壮大——我们正在寻找一位理赔付款处理员加入我们的团队,可远程或在新墨西哥州阿尔伯克基市混合办公。
Century是美国领先的延长保修计划和金融与保险(F&I)产品的提供商,与全国各地的专业机构和经销商合作。如果你对汽车行业充满热情,并喜欢快节奏、以客户为中心的工作环境,这将是一个可以产生影响的绝佳机会。
工作时间安排
培训时间表(8-10周)
- 周一至周五
- 美国山地时间 7:30 AM - 4:30 PM
正式工作时间(培训结束后)
- 周一至周五
- 美国山地时间 9:30 AM - 6:00 PM
你将负责的工作
作为理赔付款处理员,你将:
- 准确且及时地处理理赔报销付款。
- 审核发票,确保价格符合已批准的理赔授权。
- 验证所有发票是否包含必要的信息,包括适当的签名和文件。
- 与经销商和独立维修场所沟通,解决账单差异和付款问题。
- 根据供应商的付款偏好,通过支票或信用卡发放付款。
- 维护并分发付款记录、汇款、合同和支持文件。
- 扫描、整理并维护合同、维修订单和付款文件的电子记录。
- 回复有关理赔付款状态的查询,并协助客户、经销商和维修场所处理与账单相关的问题。
- 与团队成员协作,并根据需要支持特殊项目。
我们寻找的人选
必备资格
- 高中文凭或同等学历。
- 至少2年支付处理、理赔支付、应付账款或相关行政工作的经验。
- 对细节有高度关注,并致力于准确性。
- 在快节奏环境中能够管理多项优先任务。
- 优秀的组织能力和时间管理技能。
- 良好的口头和书面沟通能力。
- 以客户为中心的思维,以专业和积极的态度解决问题。
- 能够独立工作,也能作为团队一员协作。
- 熟练使用Microsoft Office应用。
优选资格
- 有处理理赔、保修、保险或汽车服务相关付款的经验。
- 输入速度达到每分钟30词或以上。
理想候选人背景
查看英文原文
Century Automotive Service Corporation, a Mapfre USA company, is growing—and we’re looking for a Claims Payment Processor to join our team either remotely or in a hybrid capacity based in Albuquerque, New Mexico.
Century is a leading provider of extended warranty programs and finance & insurance (F&I) products, partnering with specialized agencies and dealerships across the United States. If you’re passionate about the automotive industry and enjoy a fast-paced, customer-focused environment, this is an exciting opportunity to make an impact.
Work Schedule
Training Schedule (8-10 Weeks)
- Monday through Friday
- 7:30 AM - 4:30 PM MT
Regular Schedule (After Training)
- Monday through Friday
- 9:30 AM - 6:00 PM MT
What You'll Do
As a Claims Payment Processor, you will:
- Process claim reimbursement payments accurately and in a timely manner.
- Review invoices to ensure pricing aligns with approved claim authorizations.
- Verify all invoices contain required information, including appropriate signatures and documentation.
- Communicate with dealerships and independent repair facilities to resolve billing discrepancies and payment issues.
- Issue payments via check or credit card based on vendor payment preferences.
- Maintain and distribute payment records, remittances, contracts, and supporting documentation.
- Scan, organize, and maintain electronic records of contracts, repair orders, and payment files.
- Respond to inquiries regarding claim payment status and assist customers, dealerships, and repair facilities with billing-related questions.
- Collaborate with team members and support special projects as needed.
What We're Looking For
Required Qualifications
- High School Diploma or equivalent.
- Minimum of 2 years of experience in payment processing, claims payments, accounts payable, or a related administrative function.
- Strong attention to detail with a commitment to accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Customer-focused mindset with a professional and positive approach to problem-solving.
- Ability to work both independently and as part of a team.
- Proficiency with Microsoft Office applications.
Preferred Qualifications
- Experience working with claims, warranty, insurance, or automotive service-related payments.
- Typing speed of 30 WPM or greater.
Ideal Candidate Backgrounds
- Accounts Payable (AP) or Payment Processing
- Insurance Claims Administration or Claims Support
- Warranty Claims Processing
- Automotive Dealership Administration
- Automotive Service Advisor or Repair Order Administration
- Billing, Invoicing, or Accounts Receivable
- Financial Services Operations
- Healthcare Claims Processing
- Data Entry and Transaction Processing
- Customer Service or Contact Center Support with administrative responsibilities
Your Health, Your Wellbeing—Fully Supported
· $0 Premium Medical Plan OptionKeep more of what you earn. Employees earning under $75,000 who elect single coverage under our Super Value Plan enjoy $0 monthly premiums—comprehensive healthcare at no cost to you.
Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job- we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Transparency: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Pay Range: $27,800 - 37,800 (non-exempt)
Benefit Highlights:
At Mapfre, we invest in our employees' well-being by offering a comprehensive benefits package, including:
- Paid Time Off (PTO): A flexible PTO program that combines vacation, personal, volunteer and sick time into one convenient bank of paid time off.
- 401(k) & Profit Sharing: Eligible employees may participate in Mapfre's 401(k) plan that includes company matching contributions up to certain amounts under the terms of the plan.
- Medical, Dental and Vision Coverage: Choice of comprehensive medical, dental and vision insurance coverage under group plans offered by the company.
- Other Benefits Include: STD, LTD, Life Insurance, FSA, HSA and various wellness programs
Benefits provided are subject to the terms and conditions of the applicable benefit plan or policy. The Company reserves the right to alter, amend, or terminate benefits in its sole discretion. To learn more about our benefit offerings please visit:
If you require a reasonable accommodation during the application or selection process, please contact the Mapfre Talent Acquisition team at . Mapfre is proud to be an Equal Opportunity Employer.
Important Notice:
The information above is intended to provide a general overview of available benefits. Eligibility, plan provisions, and coverage are governed by the terms and conditions of the applicable benefit plans and policies, which may be modified from time to time
Originally posted on Himalayas