物流协调员（M）
Logistics Coordinator (M)
Zelh 是一家快速发展的、充满激情的外包公司。
我们的使命是通过持续提供和维护高质量的服务，成为最可靠的公司。
我们通过与客户、员工和供应商建立长期关系来实现这一目标。注重个人关怀、及时沟通以及对所有人的尊重是我们商业理念的基础！
我们正在寻找一位敬业且注重细节的物流协调员，能够高效地在客户运输管理系统中创建货运订单，通过指定的预约平台安排提货和送货，并持续应用和改进为每个账户提供的标准操作流程（SOP）。该职位以指标为导向，有每日生产目标，并明确要求识别和推进自动化机会，以提高吞吐量同时保持准确性。
职责：
- 每天创建 40–50 个整车（TL）货运订单，并准确将运输信息输入 Echo 的系统。
- 使用 Optimizer 和 Accelerator 创建货运订单，在适用的情况下通过 Vooma 创建，依据账户的 SOP。
- 通过 BiggerPicture 安排和重新安排提货和送货预约。
- 遵循为每个分配账户提供的特定账户 SOP，确保货运订单按照客户要求进行创建和安排。
- 逐步识别并推进 SOP 中的自动化机会，以提高生产效率并减少手动工作量。
- 在发布货运订单前验证运输详情（地点、日期、参考编号、商品和特殊说明）。
- 将备注和文档添加到相关系统中，以提供货运订单创建和安排历史的完整可见性。
- 与发货人、收货人和内部团队沟通，确认或更正所需的预约详情。
- 及时回答并处理与创建和安排相关的电子邮件。
- 与销售小组和运营团队合作，完全从他们的工作流程中移除创建和安排任务。
- 向适当的 Echo 管理员和团队负责人上报异常情况、障碍和重复出现的问题。
- 达到个人和团队的定性和定量目标。
要求
- 具备使用 Optimizer 和 Accelerator 进行货运创建的实践经验。
- 能够通过 BiggerPicture 安排预约，并在适用情况下通过 Vooma 进行货运创建。
- 能够熟练使用现有技术，并具备使用 Microsoft Office 产品（Word、Excel、Outlook）的能力，以及 Go
查看英文原文
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
We are seeking a dedicated and detail-oriented Logistics Coordinator, whoefficiently builds loads in client’s transportation management systems, schedules pickups and deliveries through the designated appointment platforms, and continuously applies and improves the standard operating procedures (SOPs) provided for each account. The role is metrics-driven, with a daily production target and a clear mandate to identify and pursue automation opportunities that increase throughput while maintaining accuracy.
Responsibilities:
- Build 40–50 truckload (TL) loads per day, entering shipment information accurately into Echo’s systems.
- Build loads using Optimizer and Accelerator, and build through Vooma where applicable per the account SOP.
- Schedule and reschedule pickup and delivery appointments through BiggerPicture.
- Follow the account-specific SOPs provided for each assigned account, ensuring loads are built and scheduled to customer requirements.
- Progressively identify and pursue automation opportunities within the SOPs to increase production and reduce manual effort.
- Validate shipment details (locations, dates, references, commodity, and special instructions) before releasing loads.
- Add notes and documentation to the relevant systems to provide full visibility of the load’s build and scheduling history.
- Communicate with shippers, receivers, and internal teams to confirm or correct appointment details when required.
- Answer and action emails related to building and scheduling in a timely manner.
- Partner with sales pods and operations to remove building and scheduling tasks from their workflows entirely.
- Escalate exceptions, blockers, and recurring issues to the appropriate Echo managers and team leads.
- Meet personal and team qualitative and quantitative targets.
Requirements
- Working knowledge of Optimizer and Accelerator for load building.
- Ability to schedule appointments through BiggerPicture and build through Vooma where applicable.
- Comfortable working with current technology and competent in Microsoft Office products (Word, Excel, Outlook) and Google Sheets, with strong internet navigation skills and a minimum 20 words-per-minute typing average.
- Aptitude for identifying process-automation opportunities and applying SOP improvements.
- Team-player attitude, both within the department and partnering with employees across the organization.
- Strong multitasking and organizational skills.
- Fluent in English, with strong verbal and written communication skills.
- Attention to detail is paramount.
- Time management, problem-solving, motivation, flexibility, adaptability, and proactiveness.
Working conditions:
- Working schedule: Monday - Friday 07:30-16:30 CST
- Competitive Salary in USD
- Remote or office mode of work
- 10+ business days of paid time off
- English courses
- Equipment provided
We are eager to fill this position, if you are detail-oriented and thrive in a team setting, we encourage you to apply and become a part of our dynamic logistics team.
Highlights
The US Logistics
Brokerage
Load Coverage
Coordinating and Scheduling
Originally posted on Himalayas