支付运营/欺诈经理
Payment Operations/ Fraud Manager
职能支持限定地区（需当地身份）
公司Global Channel Management, Inc.
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
Payment Operations and Fraud Manager 需要3年以上支付、欺诈或金融运营经验（例如，PSP、支付方案或零售支付功能）。
要求：
- 在美洲地区有实际的欺诈管理经验。
- 有处理支付问题、事件和操作流程的实际经验。
- 对卡支付生命周期有深入理解，包括授权、认证、结算、争议和欺诈。
- 有与全球跨区域团队合作及管理跨职能利益相关者的经验。
- 有与PSP、收单行或欺诈工具（如Cybersource、Worldpay或SAP）合作的经验。
- 有电商或多渠道支付环境的经验。
- 有使用Adobe Commerce的经验。
- 有支付优化和性能提升的经验。
- 理解PCI DSS和监管要求。
职责：
- 作为支付相关查询的主要联系人，协调内部团队、PSP和收单行在全球范围内的调查和解决。主要关注美洲地区。
- 管理和优先处理来自区域团队的支付查询，确保及时解决并保持清晰沟通。
- 管理支付合同并在必要时支持成本谈判。
- 领导事件管理，包括根本原因分析、报告和预防措施。
最初发布于Himalayas
查看英文原文
Payment Operations and Fraud Manager needs 3+ years in payments, fraud, or financial operations (e.g., PSPs, schemes, or retail payments functions).
Requires:
- Proven fraud management experience in the Americas.
- Hands-on experience managing payment issues, incidents, and operational processes.
- Strong understanding of the card payments lifecycle, including authorization, authentication, settlement, chargebacks, and fraud.
- Experience working with global, cross-regional teams and managing cross-functional stakeholders.
- Experience working with PSPs, acquirers, or fraud tools such as Cybersource, Worldpay, or SAP.
- Experience in e-commerce or multi-channel payments environments.
- Experience with Adobe Commerce.
- Experience in payments optimization and performance improvements.
- Understanding of PCI DSS and regulatory requirements.
Duties:
- Act as the primary contact for payment-related queries, coordinating investigation and resolution across internal teams, PSPs, and acquirers Globally. Primary focus will be Americas.
- Manage and prioritize payment queries from regional teams, ensuring timely resolution and clear communication.
- Manage payments contracts and support cost negotiations where necessary.
- Lead incident management, including root cause analysis, reporting, and preventative actions.
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
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