战略客户总监
Director of Strategic Accounts
Flexe 是由科技创业者和物流专家组成的团队，正在改变价值1.5万亿美元的物流行业。我们为全球最大的企业公司提供技术驱动的灵活仓储基础设施，为其供应链带来前所未有的敏捷性和灵活性。我们的基于云的软件平台连接了北美1300多家仓库运营商，使获取、运营和扩展物流服务的过程变得快速而高效。Flexe.com
Flexe 为全球最大的零售商和品牌解决最复杂的全渠道物流问题。通过整合技术、开放的物流网络和弹性经济模型，使 Flexe 客户能够快速、大规模且精准地运作。Flexe 成立于2013年，总部位于西雅图，将深厚的物流专业知识和企业级技术带入创新的电子商务履行、零售分销、当日送达和网络容量项目中，服务于财富500强企业。如需更多信息，请访问 flexe.com。
战略客户总监（DSA）是一个个人贡献者角色，负责管理 Flexe 与一组高度战略性的客户合作之间的主要关系。DSA 将负责深入了解客户的供应链和业务目标，并制定战略客户计划，以促进长期业务增长、持续改进和客户满意度。DSA 还需要在内部 Flexe 组织内协作工作，在矩阵式组织环境中有效影响并执行任务。
职责：
- 作为客户的首要代言人，了解其业务需求，并开发和实施有效的解决方案。
- 与客户组织各个层级建立强大的跨职能关系。
- 负责预算、预测和整体账户盈利能力。
- 深入了解客户的供应链和行业。
- 组织并领导与客户的战略业务评审，以：审查服务、就短期和长期计划达成共识，并创造新的增长机会。
- 了解竞争格局、市场洞察，并有效地与关键的内部和外部利益相关者沟通。
- 对账户组合的收入预测负责并承担相应责任。
- 对定义账户的收入增长目标负责。
查看英文原文
Flexe is a team of technology entrepreneurs and logistics experts who are transforming the $1.5T logistics industry. We deliver technology-powered flexible warehousing infrastructure to the world’s largest Enterprise companies, creating unprecedented agility and flexibility in their supply chains. Our cloud-based software platform connects to 1300+ warehouse operators across North America, making the process of sourcing, operating and scaling logistics services fast and efficient. Flexe.com
Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013 and headquartered in Seattle, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. For more information, please visit flexe.com.
The Director of Strategic Accounts (DSA) is an individual contributor role that has responsibility to manage primary relationships between FLEXE and a select group of highly strategic customer partnerships. The DSA will be responsible for developing a strong understanding of the customer’s supply chain and business objectives, and will design strategic account plans that facilitate long term business growth, continuous improvement, and client satisfaction. The DSA will also be required to operate collaboratively within the internal FLEXE organization, influencing & executing effectively within a matrixed organization environment.
Responsibilities:
- Function as primary advocate for the client, understanding business needs, and developing and implementing effective solutions.
- Build strong, cross functional relationships with all levels of a customer organization.
- Responsible for budgeting, forecasting, and overall account profitability.
- Develop a firm knowledge of the client’s supply chain and industry.
- Organize & lead strategic business reviews with a client to: review service, develop consensus on short & long term initiatives, and create new growth opportunities.
- Understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders.
- Ownership of and accountability to revenue projections for account portfolio.
- Accountable to define revenue growth targets for account portfolio.
- Drive solution concept, design, vision and relay that vision to both the client/partner and within our organization.
- Utilize data and scorecards to review trends and develop actionable outcomes.
- Facilitate contract negotiation & pricing with clients.
Qualifications:
- Minimum of 8 years experience in account management, business development, or sales in a supply chain/logistics industry.
- Exceptional written, oral, and presentation communication skills.
- Industry Certification preferred - APICS (CSCP), SCPro, or similar.
- Expert presentation skills.
- Keyboarding skills and computer literacy with spreadsheets, word processing, presentations and other related programs.
- Experience in negotiating customer contracts & pricing.
- Ability to travel up to 50%
The salary range for this role is $128,000 to $161,700 depending, in part, on candidate location. Recruiting will confirm the specific range for the candidate location in the initial phone screen. All employees receive company equity as part of their compensation package. This role is eligible for a commission. The target commission for the role is $65,000 based on achievement against specific metrics.
Benefits:
Our benefits package at Flexe is thoughtfully designed to help our employees lead healthy lives inside and outside of work.
- Medical, dental, and vision insurance
- 401k with employer match
- Flexible Time Off Policy, with 10 company paid holidays
- 2 days of volunteer time off
- 12–15 weeks of paid parental leave, with eligibility based on tenure and in alignment with FMLA guidelines
- Fully remote, in-office, or hybrid work environment
- Monthly home internet stipend
- Employee support groups, social groups, and mentorship program
- Employee-driven programs for volunteering
Flexe participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Flexe is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Founded in 2013 and headquartered in Seattle, Flexe provides tech-enabled warehouse services with access to North America’s largest network of warehouse operators. Integrating technology, open logistics networks, and elastic economic models allow Flexe customers to move fast, at scale, and with precision.
Originally posted on Himalayas