客户经理
Account Manager
市场运营职能支持限定地区（需当地身份）
公司Sonrava Health
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
职位概述
营销客户经理将负责与所分配的客户建立长期关系，与关键业务高管和相关方进行沟通。您将作为客户与内部跨职能团队之间的联络人，确保根据客户需求及时成功交付我们的解决方案。
职责
- 完成与销售相关的营销项目，包括撰写方案和报告
- 为销售代表和经纪人提供支持
- 为经纪人和客户提供注册支持
- 作为所有与客户相关事务的主要联系人
- 建立并维护牢固、持久的客户关系
- 与关键客户经纪人和客户建立可信赖的顾问关系
- 日常协助服务现有经纪人和客户的需求
- 确保根据客户需求和目标及时成功交付我们的解决方案
- 向内部和外部经纪人、代理和客户清晰传达月度/季度计划的进展
- 预测并跟踪重点客户指标
- 识别辖区内的增长机会，并与销售团队合作以实现增长目标
- 在需要时协助处理高优先级请求或问题升级
任职要求
- 熟悉营销原则
- 能在压力下按时完成任务，注重细节
- 优秀的分析能力
- 组织能力
- 人际交往能力
- 数字处理能力
- 口头沟通能力
- 有效的演示能力
- 能够学习并熟练使用公司计算机系统
- 展现出解决问题并提出适当解决方案的能力
- 高度自我驱动
查看英文原文
Overview
Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Responsibilities
- Complete sales related marketing projects that includes running proposals and reports
- Providing assistance to sales representatives and the broker community
- Providing enrollment support to brokers and clients
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key customer brokers and clients
- Assisting in the servicing of current brokers and clients day to day needs
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
Qualifications
- Knowledge of marketing principals
- Ability to work under pressure to meet deadlines and attention to detail
- Excellent analytical skills
- Organizational skills
- Interpersonal skills
- Numerical skills
- Verbal communication skills
- Effective presentation skills
- Ability to learn and navigate the companies computer systems
- Demonstrate ability to solve problems and suggest appropriate solutions
- Highly self-motivated
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。