产品管理总监 (购物与优惠)
Director, Product Management (Shopping & Offers)
在Affirm,我们为那些重要的时刻而存在——让人们以清晰、可预测的方式分期付款,没有隐藏费用、没有意外,也不会在最重要的事情上做出妥协。
关于产品团队
产品团队倾听客户的需求,并将这些洞察转化为明确的产品愿景。该团队与设计、工程和分析团队紧密合作,打造可扩展的金融产品,帮助人们有信心地管理自己的资金。我们依靠同理心、好奇心和商业意识来优先考虑功能并改善体验。我们的职责是通过清晰的领导力,支持跨职能执行,并在每个决策中倡导用户。
关于该职位
我们的购物与优惠项目是一个快速发展的平台,它以初创公司的敏捷性运作,同时利用行业领先者的规模,为我们的消费者提供购物和优惠体验,同时也为商户合作伙伴提供转化。你将作为关键的战略领导者,负责定义Affirm的DTC购物和优惠体验的下一章。你将领导一系列高影响力的消费者旅程,包括智能搜索、首页和资料体验,这些直接对转化率、参与度和收入产生影响。这是一个适合对消费者体验、双边市场以及颠覆支付和信贷领域充满热情的资深产品经理的职位。
你会做什么
- 战略领导:制定并推广长期的购物与优惠愿景和策略,并将这一愿景转化为团队可以执行的清晰路线图和决策
- 组合管理:管理和扩展面向消费者的界面组合,包括首页、搜索、资料/设置,确保跨平台的简单且一致的体验
- 领导并发展一支高绩效的产品经理团队。建立、指导和管理产品经理团队,包括人员管理者。你将设定专业标准,创建发展路径,并培养一种拥有感、严谨性和坦诚的文化
- 高级沟通:主动与高层领导对齐战略、执行风险和缓解计划,确保在复杂项目期间保持组织清晰
- 在大规模范围内推动跨职能协作:与工程、设计、分析和收入负责人合作,优化市场生态系统,平衡商户价值与消费者体验
- 运营卓越:建立严格的实验框架
查看英文原文
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the role
Our Shopping & Offers program is a fast-growing platform that operates with the agility of a startup while leveraging the scale of an industry leader, delivering Shopping and Offers experiences directly to our Consumers and Conversion for our Merchant partners alike. You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's DTC shopping and offers experience. You will lead a portfolio of high-impact consumer journeys—including Agentic Search, Home, and Profile experiences—that directly influence conversion, engagement, and revenue. This is a role for a seasoned product leader obsessed with consumer experiences, two sided marketplaces, and disrupting the payments & credit landscape.
What you’ll do
- Strategic Leadership: Define and socialize a long-term Shopping & Offers vision and strategy, and translate that vision into clear roadmaps and decisions that teams can execute against
- Portfolio Oversight: Manage and scale a portfolio of consumer-facing surfaces, including Home, Search, and Profile/Settings, ensuring a simple and consistent experience across platforms
- Lead and grow a high-performing PM team. Build, mentor, and manage a team of product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor.
- Executive Communication: Proactively align senior leadership on strategy, execution risks, and mitigation plans, ensuring organizational clarity during complex initiatives
- Drive cross-functional alignment at scale: Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem, balancing merchant value with consumer experiences
- Operational Excellence: Establish frameworks for rigorous experimentation and funnel analysis to drive measurable gains in completion rates and customer retention
What we look for
- Experience: 10+ years of product management leadership, with a proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments
- Strategic Clarity: Demonstrated ability to bring "clarity when things feel messy," turning ambiguous problems into crisp narratives and structured execution plans
- AI/LLM Fluency: Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences, to lead our highest-leverage bets in search
- Analytical Rigor: Exceptional ability to use data (including LTV/CAC and profitability assessments) to guide prioritization and quantify the impact of product features
- People Leadership: Experience operating through layers of leadership, delegating ownership effectively, and scaling decision-making across diverse product lines
- Consumer Empathy: A "consumer-first" mindset with a high bar for design polish and a commitment to delivering honest financial product
Pay Grade - T
Equity Grade - USA 18
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $300,000 - $360,000
USA base pay range (all other U.S. states) per year: $267,000 - $327,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
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