工程经理,增长方向
Engineering Manager, Growth
关于Sentry
软件驱动世界,速度比以往任何时候都更快。Sentry帮助开发者在用户察觉之前修复错误和性能问题,让团队能减少灭火时间,更多时间用于构建。
被200,000+组织信赖,Sentry是当今应用监控的标准,我们的团队正在打造其AI原生的未来。
关于该职位
Sentry正在寻找一名工程经理,领导我们的增长团队(内部称为“价值发现”),并通过帮助客户发现并充分利用我们的平台来扩展我们的产品驱动型业务。
在Sentry,我们以客户价值为明确优先事项进行增长。我们的实验基于强大的产品理念和对开发者的同理心,而不是转化压力。我们从不向开发者意外收取新费用或推送他们不需要的功能。在客户利益与商业利益之间的二元权衡中,客户永远优先。
你将与多个业务领域密切合作,包括产品、BizOps、数据、设计和GTM,识别开发者工作流中Sentry可以提供更多价值的时刻,使这些价值更容易被发现,并支持你的方法通过数据验证。
在这个职位中,你将
你将领导一支工程师团队,设定优先级,并对团队推动的指标负责。这是一个新职位,路线图由你与设计和数据团队合作定义和执行。
- 领导Sentry的自助流程中的工作——注册和引导、产品内的首次运行激活时刻、试用和升级路径,以及与计费团队合作的定价和计费界面——主要在我们的Python/Django和TypeScript/React代码库中
- 与我们的数据团队紧密合作,发展我们的实验基础——标记、仪器和结果展示已经实现,但远未完成
- 运行快速且有纪律的实验循环,在构建之前先论证假设
- 同时关注转化和激活、流失率、支持量和90天留存率,并报告所有数据——包括那些结果平平的实验
- 培养你团队中的工程师,包括在可能下周就被删除的内容上做出优秀工作的技能
如果你喜欢这份工作,你会
- 相信做好增长是一种客户服务,而不是转化引擎
- 更愿意发布一个经过充分论证的假设,而不是五个廉价测试,并能区分它们
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ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry is looking for an Engineering Manager to lead our Growth team (internally called "Value Discovery") and help expand our product-led business by helping customers discover and get the most out of our platform.
At Sentry, we do growth with an explicit bias for customer value. Our experiments are rooted in strong product sense and empathy for developers, not conversion pressure. We never surprise developers with new charges or push features they don't need. In a binary tradeoff between doing good by the customer or good by the business, the customer always wins.
You'll collaborate closely with several areas of the business including Product, BizOps, Data, Design, and GTM to identify the moments in a developer's workflow where Sentry can deliver more value, make that value easier to find, and support that your approach works with data.
IN THIS ROLE YOU WILL
You'll lead a team of engineers, set its priorities, and be accountable for the metrics it moves. This is a new role, and the roadmap is yours to define and execute in partnership with design and data teams.
- Lead work across Sentry's self-serve funnel — signup and onboarding, first-run activation moments in-product, trial and upgrade paths, and pricing and billing surfaces in partnership with the Billing team — largely in our Python/Django and TypeScript/React codebase
- Evolve our experimentation foundations, in close partnership with our Data team — flagging, instrumentation, and readouts are real but far from finished
- Run a fast, disciplined experimentation loop where hypotheses are argued before they're built
- Hold conversion and activation alongside churn, support volume, and 90-day retention, and report all of them — including the experiments that come back flat
- Grow the engineers on your team, including the underrated skill of doing excellent work on something that might be deleted next week
YOU’LL LOVE THIS JOB IF YOU
- Believe Growth done well is a form of customer service, not a conversion engine
- Would rather ship one well-argued hypothesis than five cheap tests, and can tell the difference before the results come in
- Love digging into data to find insights but form your best hypotheses from empathizing with customers
- Enjoy the challenge of understanding developer workflows deeply enough to know where and when a change creates value
- Want to build the measurement foundation rather than inherit one, and have opinions about what a team should/shouldn't bother instrumenting
- Are comfortable being the person who says the result doesn't hold up
QUALIFICATIONS
- 3+ years managing engineers, including time owning a metric-driven team, on top of a strong engineering background
- Technically credible with senior engineers — our EMs engage substantively in architecture and technical decisions, and every EM passes a technical assessment at a senior IC bar
- Strong product sense — you identify where a change will create the most value, not just where a metric can be moved
- Experience helping users get the most out of a complex product
- Working fluency with experimentation frameworks, feature flags, A/B testing, and analytics instrumentation
- Able to talk to users credibly about their workflows, tooling, and pain points, with genuine opinions about the developer tools you've used
- Bonus: you've worked on growth at a developer tools company, built experimentation infrastructure from a low starting point, or run experiments at volumes where significance wasn't guaranteed
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.