产品经理，托管北美
Product Manager, Managed North
我们是谁？
Cohere 是一家以安全为首要考虑的领先企业人工智能公司。我们构建前沿的基础人工智能模型和端到端产品，旨在解决现实世界中的业务问题。
我们正在为正在构建人工智能系统的企业的训练和部署前沿模型。我们认为我们的工作对人工智能的广泛应用至关重要，我们正在寻找希望成为其中一员的人才。
我们对所构建的产品精益求精。我们每个人都负责提升模型的能力以及为客户创造的价值。Cohere 是一个由研究人员、工程师、设计师等组成的团队，他们对各自的专业充满热情。
我们是一家总部位于多伦多的全球科技公司，在伦敦、纽约市、旧金山、蒙特利尔、巴黎、柏林和首尔设有主要办事处。加入我们！
职位概述
我们正在寻找一位经验丰富的产品经理，负责创建 Cohere 的托管产品。这是一个高杠杆作用的职位，有助于塑造 Cohere 市场策略的未来。该职位将：
- 领导推出 North 的自助服务版本的战略和执行，使中型公司能够无需复杂部署即可使用 Cohere 的能力。
- 为将企业级人工智能引入这一细分市场制定战略愿景，定义可能性，并在跨团队中建立影响力，将愿景变为现实。
- 发现合适的市场节奏，与 GTM 团队建立合作伙伴关系以推动采用率，并在 Cohere 现有产品之外建立新的收入来源。
- 影响 North 的部署框架，创建消除基础设施障碍的解决方案，同时确保数据驻留、合规性和运营信心。
- 与工程领导团队和 GTM 功能部门紧密合作，将此产品从概念推向市场。
职责
- 推动托管 North 的路线图和战略，平衡短期客户需要与长期平台投资。
- 与 GTM 团队合作，测试假设，验证市场需求，并根据客户反馈进行迭代，确保你的解决方案通过无缝生产操作带来真正的商业价值。
- 直接与客户和开发者互动，了解集成挑战，验证优先级，并揭示未满足的需求。
- 定义平台健康状况和开发者体验的成功指标，并领导相关改进举措。
- 与工程团队合作，定义产品需求并推动开发进程。
查看英文原文
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW
We’re seeking an experienced Product Manager to own the creation of Cohere’s managed offering. This is a high-leverage role helping shape the future of Cohere’s market strategy. This role will:
- Lead the strategy and execution for launching a self-serve version of North that unlocks Cohere's capabilities for mid-market companies without complex deployment.
- Shape the strategic vision for bringing enterprise-grade AI to this segment, defining the possibilities while building influence across teams to turn vision into reality.
- Discover the right market rhythm, forge partnerships with GTM teams to drive adoption, and establish a new revenue stream alongside Cohere’s existing offering.
- Influence North's deployment framework, creating solutions that eliminate infrastructure barriers while ensuring data residency, compliance, and operational confidence.
- Partner closely with both engineering leadership and GTM functions to bring this offering from concept to market.
RESPONSIBILITIES
- Drive the roadmap and strategy for managed North, balancing near-term customer needs with long-term platform investment.
- Partner with GTM teams to test assumptions, validate market needs, and iterate based on customer feedback, ensuring your solutions deliver real business value through seamless production operations.
- Engage directly with customers and developers to understand integration challenges, validate priorities, and surface unmet needs.
- Define success metrics for platform health and developer experience, and lead initiatives to move them.
- Partner with engineering, research, technical writing, and developer relations to ship and document platform improvements.
REQUIREMENTS
- 5+ years of product management experience, with meaningful time spent owning a B2B SaaS product.
- A track record of thinking about infrastructure as a product, with the ability to translate system-level capabilities into clearly differentiated, customer-facing features.
- Entrepreneurial and experience taking new products to market.
- Experience with deployment models such as multi-tenant and dedicated infrastructure.
- Analytical by default: you define success metrics before you build, instrument thoughtfully, and use data alongside qualitative feedback to make decisions.
- Strong collaborator who works well across engineering, design, infrastructure, and GTM teams, and who can communicate technical tradeoffs clearly to a range of stakeholders.
- Highly execution-oriented with a bias toward shipping and iterating quickly.
- Demonstrated ownership across the full product lifecycle — from problem definition and scoping through launch, iteration, and eventual deprecation or migration.
NICE-TO-HAVES
- Exposure to data residency, sovereignty, or regional compliance requirements as they apply to AI or cloud infrastructure products.
- Experience owning a model serving or inference platform.
- Familiarity with the AI developer ecosystem and open standards, including orchestration frameworks such as LangChain and LlamaIndex, model serving frameworks such as vLLM, and an awareness of de facto interoperability standards and how they shape developer adoption and integration patterns.
WHY JOIN COHERE?
- Impact: Shape the developer surface of one of the world's leading enterprise AI platforms, used by developers and enterprises building production AI systems at scale.
- Innovation: Work alongside leading researchers and engineers solving complex ML challenges at the frontier of AI.
- Growth: Enjoy competitive compensation, equity options, and opportunities for professional development.
- Flexibility: Hybrid work model with offices in San Francisco, New York, and Toronto.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.