商务拓展代表
Business Development Representative
Pressable(“面向企业的WordPress托管服务”)正在寻找一位经验丰富、积极主动且富有同理心的专业人士,以帮助我们实现卓越的WordPress托管公司的快速增长目标,该公司是Automattic家族的一部分
我们正在寻找一位积极主动、注重细节的商务拓展代表(BDR),加入我们的销售团队。该职位在销售流程的早期阶段至关重要,负责处理来电线索,回答潜在客户的问题,激发他们对我们产品的兴趣,并为团队高级成员安排会议
该职位旨在利用AI工具提升 prospect 研究、发现准备、后续跟进和内部文档工作的速度、质量和一致性,同时将人类判断力和关系建立置于销售流程的核心
作为BDR,你将在与潜在客户建立关系中发挥关键作用,通过了解他们的需求,向他们介绍我们的WordPress托管解决方案,并推动他们进入销售漏斗。你将是许多潜在客户的第一个联系人,确保他们从一开始就能获得对Pressable的积极体验
你将向销售与赋能主管汇报工作,并与我们的高级销售团队紧密合作,确保线索顺利交接和顺畅的入职体验
职责
- 来电线索评估:通过回应咨询、识别潜在机会并根据客户需求对潜在客户进行评估来管理来电线索
- 潜在客户互动:通过初步发现通话、邮件和聊天,激发潜在客户对Pressable的WordPress托管解决方案的兴趣和热情
- 会议安排:为高级销售团队成员安排并协调会议,以进一步与已筛选的潜在客户接触
- 产品教育:向潜在客户介绍Pressable的功能和优势,确保他们理解我们解决方案的价值
- CRM管理:跟踪与潜在客户的互动,管理线索数据,并在我们的CRM中更新记录,以确保信息准确并进行后续跟进
- 协作:与高级销售团队紧密合作,确保已筛选线索的顺利交接,并协助推动交易进展
- 客户扩展与留存:与现有Pressable客户互动,识别扩展机会,支持留存工作,并协助与账户相关的销售活动,确保客户持续获得销售支持和价值,以满足他们的需求
查看英文原文
Pressable (“WordPress hosting that means business”) seeks an experienced, motivated, and empathetic professional with the expertise to help us meet or exceed aggressive growth goals for our superb WordPress hosting company, part of the Automattic family.
We’re looking for a motivated and detail-oriented Business Development Representative (BDR) to join our sales team. This role is essential in driving the early stages of the sales process by handling inbound leads, answering questions from prospects, creating interest in our product, and setting up meetings for senior members of the team.
The role is designed to leverage AI tools to improve speed, quality, and consistency across prospect research, discovery preparation, follow-ups, and internal documentation, while keeping human judgment and relationship-building at the center of the sales process.
As a BDR, you will play a crucial role in building relationships with potential customers by understanding their needs, introducing them to our WordPress hosting solutions, and moving them through the sales funnel. You’ll be the first point of contact for many prospects, ensuring they have a positive experience with Pressable from the start.
You’ll report to the Head of Sales & Enablement and work closely with our senior sales team to ensure seamless lead handoffs and smooth onboarding experiences.
Responsibilities
- Inbound Lead Qualification: Manage inbound leads by responding to inquiries, identifying potential opportunities, and qualifying prospects based on their needs.
- Prospect Engagement: Create interest and excitement around Pressable’s WordPress hosting solutions through initial discovery calls, emails, and chats.
- Meeting Scheduling: Set up and schedule meetings for senior sales team members to further engage qualified leads.
- Product Education: Educate prospects about Pressable’s features and benefits, ensuring they understand the value of our solutions.
- CRM Management: Track interactions with prospects, manage lead data, and update records in our CRM to ensure accurate information and follow-ups.
- Collaboration: Work closely with the senior sales team to ensure smooth handoffs for qualified leads and help drive deals forward.
- Customer Expansion & Retention: Engage with existing Pressable customers to identify expansion opportunities, support retention efforts, and assist with account-related sales activities, ensuring customers continue to receive sales support and value as their needs evolve.
- Continuous Learning: Stay up to date with Pressable’s product offerings, industry trends, and evolving best practices for AI-enabled sales execution and customer engagement.
- AI-Assisted Sales Execution: Use AI tools to support prospect research, call preparation, follow-up drafting, and deal summarization, ensuring high-quality and timely customer engagement.
- Signal & Insight Capture: Leverage call transcripts, summaries, and AI-generated insights to identify customer needs, objections, and next steps, and reflect those clearly in the CRM.
- Feedback Loop Participation: Contribute structured feedback surfaced through AI tools (e.g., call analysis, objection trends) to improve sales playbooks, enablement, and product feedback loops.
- Own monthly qualified meeting and pipeline generation targets, consistently hitting or exceeding defined conversion and activity benchmarks.
Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with prospects and qualify leads.
- Customer-Focused: A passion for understanding customer needs and offering solutions to help solve their challenges.
- Self-Motivated: Ability to work independently and manage multiple conversations and tasks at once, ensuring timely follow-ups and outreach.
- Curiosity & Learning Mindset: A desire to learn about Pressable’s product, the managed WordPress hosting industry, and sales techniques.
- CRM Experience: Familiarity with CRM tools (like Salesforce, HubSpot, etc.) and the ability to manage leads efficiently.
- Comfort Using AI Tools: Experience using AI tools to support research, writing, summarization, or workflow efficiency in a professional setting.
- Strong Judgment with Automation: Ability to use AI outputs critically, knowing when to rely on them and when human judgment is required.
- Adaptability: Flexibility to thrive in a fast-paced and evolving environment.
- Proactively identify and engage target accounts aligned with Pressable’s ICP through outbound email, LinkedIn, and phone outreach, leveraging AI for research and personalization at scale.
Preferred Qualifications:
- 2-5 years of experience in a BDR/JDR or similar role.
- Familiarity with WordPress and managed hosting services.
- Proven track record of generating leads and setting up successful sales conversations.
As a part of our fully distributed team, you can live anywhere in the world. Effectiveness in this role will mean occasionally shifting hours across weekends and odd hours to best coordinate with our global team.
Perks & Benefits of Joining Pressable!
- Health Benefits for US-based staff (99% Paid Employee Medical, Dental, and Vision)
- Matching 401(k) for US-based staff
- Life and Disability Insurance for US-based staff (100% Paid Life, & LTD)
- Work from home with home office setup and coworking allowances
- Open vacation policy (no set number of days per year)
- Hardware and software, books or conferences that promote continued learning
Salary range: $50,000 - $65,000 USD, plus 25% variable compensation. Please note that whilst salary ranges are presented here in USD, we will pay in local currency.
So, are you ready to embark on this thrilling WordPress adventure? We can’t wait to welcome you to the Pressable team and empower you to help make the web a better place. Come join us in crafting an exceptional customer experience and revolutionizing the world of WordPress hosting. Apply now and let’s build something amazing together!
Originally posted on Himalayas