临床事务医学主任
Medical Director of Clinical Affairs
关于Included Health
Included Health是一家新型的医疗公司，为全国数百万会员提供整合的虚拟护理和导航服务。我们致力于为每个人提升医疗标准。我们打破障碍，为每个社区中的每个人提供高质量的护理，无论他们处于健康旅程的哪个阶段或需要哪种类型的护理——从急性到慢性，从行为到身体。我们为会员提供护理指导、倡导和个性化虚拟及面对面护理，涵盖日常和紧急护理、初级护理、心理健康和专科护理。一切皆包含在内。了解更多信息，请访问includedhealth.com。
职位概述
医学主任-临床事务是Included Health、我们的战略客户和外部利益相关者之间的重要战略临床合作伙伴。该职位适合一位有远见的医生领导者，能够以数据和技术为杠杆，创造性地思考新的方式，以促进更好的临床和财务结果来改善医疗体验。
理想的候选人不仅能够代表Included Health的临床产品价值以支持增长和留存，还将作为我们最复杂客户的高管级临床顾问。他们将把人群健康数据转化为可操作的临床活动，对多供应商生态系统（包括TPA和保险公司）进行临床引导，并与内部业务战略团队合作，在市场上扩展可重复的临床解决方案。
美国新员工的基本薪资目标范围为：188,270美元 - 288,048美元 + 奖金 + 股权 + 福利
起始基本薪资将根据多种与工作相关的因素而有所不同，这些因素因人而异，可能包括教育背景；培训；技能；工作经验年限和深度；认证和执照；我们的需求；内部同级公平性；组织考虑因素；以及对地理和市场数据的理解。
福利与待遇：
除了获得丰厚的薪酬包外，根据职位不同，薪酬包可能还包括以下内容及其他更多：
以远程为主的工作文化
通过Fidelity的401(k)储蓄计划
通过多种医疗计划选项（包括残疾保险）提供的全面医疗、视力和牙科保险
带薪休假（PTO）和自定义休假（DTO）
12周100%带薪育儿假
家庭建设与支持
查看英文原文
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
Position Overview
The Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.
The ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.
The United States new hire base salary target range for this full-time position are: $188,270 - $288,048 + bonus + equity + benefits
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
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About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Key Responsibilities:
Pillar 1: Clinical Stewardship & Support for Strategic Clients
- Executive Advisory: Serve as a trusted clinical thought leader for strategic enterprise clients, advising executive committees on topics such as clinical policy guardrails, healthcare AI integration, and benefits strategy.
- Population Health Strategy & Analytics: Analyze population utilization data to develop strategies, rising-risk briefs, and clinical campaign designs that alter the cost and health trajectory of client populations.
- High-Stakes Case Support: Manage the high-stakes, high-visibility, or high-dollar case desk—providing clinical case memos, peer-to-peer discussions, and member-facing clinical framing guidance.
- Population Health Informatics & Efficiency: Review aggregate member health and claims data to uncover systemic inefficiencies and low-value care patterns, providing plan sponsors with clinical guidance on how to optimize their benefit ecosystem.
- Joint Vendor Stewardship: Lead multi-vendor clinical rounds bringing together Included Health, client HR leaders, third-party administrators (TPAs), carriers, and other point-solutions to align on clinical action plans.
- Clinically Led HCC Management: Direct the clinical narrative around High Cost Claimants (HCC) within client populations, moving HCC efforts from static reporting to active, clinically led member support.
Pillar 2: Growth Strategy & Support for Sales and External Partners
- Sales & Retention Enablement: Partner with Sales and Client Success teams during high-stakes prospect pitches and renewal cycles to showcase the clinical and economic value of our programs, driving upsells, revenue generation, and customer retention.
- External Representation: Represent Included Health at national conferences, industry events, and seminars to showcase our clinical performance, navigation, and virtual care capabilities.
- Educational Engagement: Develop and deliver highly engaging educational materials and clinical presentations for clients, healthcare professionals, and public stakeholders.
Pillar 3: Internal Support & Business Strategy
- Scalable Clinical Strategy: Partner directly with the Business Strategy team to evaluate external vendors, co-develop our clinical strategy, identify emerging market needs, and determine what clinical offerings can be delivered effectively at scale.
Health Plan Strategy & Market Integration: Leverage health plan and TPA expertise to build out consistent, structured clinical support for the health plan side of our business, assisting with ecosystem integration, strategic carrier collaborations, and the expansion of innovative models like Alternative Plan Design (APD).
Qualifications:
Professional Background / Requirements
- Education: Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree.
- Clinical Experience: Minimum of 5 years of post-residency clinical experience. High-quality clinical baseline across a wide range of medical conditions is highly preferred to support high-stakes case navigation.
- Licensure: Active medical license in good standing in state of residence. Must maintain board certification in primary specialty throughout employment.
- Travel: Willingness to travel up to twice per month for 1-2 days each (averaged over the year) for client engagements and conferences, occasionally with short notice.
Specialized Expertise (Highly Preferred)
- Clinical Consulting & Strategy: Proven experience in clinical consulting through experience such as corporate/health plan Medical Director, clinical SME in the digital health field, or through work in healthcare consulting.
- Health Plan & TPA Acumen: Deep working knowledge of Health Plans, TPAs, and commercial benefit ecosystems, with direct experience in Alternative Plan Design (APD) or health plan client support.
- Population Health and Claims Acumen: Experience analyzing healthcare claims, utilization reports, or clinical data to pull out population trends, track clinical quality, and identify opportunities to improve healthcare spend.
- Digital Health Expertise: Comprehensive understanding of the digital health landscape, emerging clinical technology trends (including AI in care), and virtual care delivery models.
Core Competencies:
- Commercial Mindset: Ability to balance clinical excellence with business scalability, understanding how to transition high-touch clinical concepts into standardized, repeatable, and value-driven offerings.
- Elite Communication: Exceptional verbal and written communication skills, with a proven ability to translate complex clinical data, policies, or cases into clear, compelling narratives for non-clinical corporate executives.
- Relationship Management & Influence: Strong cross-functional collaboration skills with the ability to influence internal peers (Sales, Product, Finance, Marketing, Strategy) and manage delicate multi-vendor dynamics.