资深销售工程师
Staff Sales Engineer
Affirm正在重新定义信用,使其更加诚实和友好,让消费者能够无需任何隐藏费用或复利利息,实现现在购买、之后付款的灵活支付方式。
作为高级销售工程师,你将结合自己的技术能力、出色的沟通技巧和创造性解决问题的能力,帮助企业商户在Affirm平台上设计和实施可扩展、可靠的解决方案。你将通过主导技术调研、分析需求和识别架构良好的解决方案,支持销售前的活动,同时在赢得交易和推动业务发展方面发挥关键作用。
高级销售工程师是商户工程团队的一部分,与Affirm的销售、工程和产品团队紧密合作。你将跨职能协作,开发商户解决方案,作为客户可信赖的技术顾问,发现产品改进点,并帮助建立可扩展的内部流程。
#### 你将负责
- 技术专长:作为Affirm集成解决方案的专家,展示对商户结账流程、客户旅程和竞争环境的深入理解。向商户有力地展示Affirm的技术优势。_持续通过开发和阐述有说服力的技术叙述,展现你的技术专长和对Affirm产品套件的理解,将Affirm的功能映射到商户系统中,扩大解决方案范围并促进平台的长期采用。_
- 解决方案开发:设计优雅的解决方案来应对特定客户的挑战,包括复杂的集成和定制。_必要时,跳出常规思维,设计和构建端到端的解决方案,以解决复杂的商户挑战,包括高级集成和定制。评估商户约束、平台功能和非功能性需求之间的权衡,并设计符合每个商户业务和技术优先级的定制解决方案。_
- _商户信任:你将负责建立你技术同行的信任,无论是内部还是外部,同时与我们的企业及关键商户建立长期关系。_
- _合作伙伴成功:与销售和合作伙伴工程团队合作,为我们的最大客户提供机会,领导解决方案策略并为成功的实施奠定基础。_
- _产品影响:充当“客户的声音”,积极主动地反馈客户需求,推动产品迭代和优化。
查看英文原文
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As a Staff Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Staff Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
#### What You'll Do
- Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. _Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption._
- Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. _As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities._
- _Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants._
- _Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations._
- _Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm._
- _Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency._
- Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.
- Market Engagement: Develop pre-sales support material and documentation for new products and features.
- Demo Development: Build and present custom demos as required.
#### What We Look For
- Passion and drive to change consumer checkouts & payments for the better
- BA/BS degree in business/technology, or equivalent technical account management experience
- 6+ years of experience in 6+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
- _3+ years of current experience in the payments, fintech, or closely related industry_
- _Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems_
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- _Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions_
- _Solid understanding of financial infrastructure industry trends and emerging technologies_
- Keen technical mind comfortable writing scripts in at least one programming language
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- _Executive presence and strong relationship-building skills_
- Passion for customer success and dedication to championing the customer voice
- Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
- _Willingness to travel up to 30% of the time_
Base Pay Grade - L
Equity Grade - 6
**USA Pacific OTE (CA, WA, NY, NJ, CT):** $222,750 - $303,750
**USA Sapphire OTE (all other U.S. states):** $197,100 - $278,100
**Please note that visa sponsorship is not available for this position.**
**_#LI-Remote_**
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's [Global Candidate Privacy Notice](https://www.affirm.com/global-candidate-privacy-notice) and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.