初级业务分析师/支持
Junior BA/Support
其他限定地区（需当地身份）
公司Octal Philippines Inc.
薪资未公开
工作地点Philippines
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
注意地域限制：该职位明确限定在 Philippines 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
- 应具备问题解决、决策和分析能力
- 具备配置、监控和管理ERP系统（如订单管理系统）的能力者优先
- 具备用户培训能力
- 具备进行质量保证测试的能力
- 熟悉MySQL或基本的SQL脚本编写
要求
- 计算机科学或任何IT相关专业
- 至少2-3年工作经验
- 能够直接与客户及不同团队沟通，以了解系统问题、系统需求等
- 能够监控/跟踪客户提出的问题和关注点的解决情况及后续步骤/所需行动
- 熟悉任何服务或客服管理系统者优先
- 能够进行信息收集，以帮助识别系统可以改进的领域，并有效且高效地执行
- 有技术写作经验，特别是撰写流程图、业务需求文档、客户和其他支持人员的问题与解决方案，以及编写用户手册
查看英文原文
- Should have problem solving, decision making and analytical skills
- Ability to configure, monitor, and manage ERP systems such as Order Management System is a plus
- Ability to do user training
- Ability to conduct quality assurance testing
- Basic knowledge in MySQL or basic SQL scripting
Requirements
- Computer Science or any IT-related course
- Minimum of 2-3 year experience
- Should be able to directly interact with clients and different groups to understand system issues, system requirements, etc.
- Should be able to monitor/track the resolution and next steps/actions needed on issues and concerns raised by client
- Knowledge on any service or helpdesk management system is a plus
- Should be able to conduct information gathering to help identify areas in which the system can improve on and perform effectively and efficiently
- Experience with technical writing especially documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support personnel, creating user’s manual
Benefits
- Allowances
- Health Insurance,
- Hospitalization Insurance
- Accident Insurance
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。