大客户执行官
Major Account Executive
职位描述
作为英国地区的高级客户经理,你将负责推动Abnormal AI与大约20家客户的合作关系。你将负责该客户的所有交易,并协助协调销售生态系统以支持客户的成功。
该职位的理想候选人应为英国本地人,并具备以下技能:
- 有经验的销售猎手,具有早期销售线索开发和进入企业客户的纪律性方法。擅长利用五个需求生成支柱:销售代表客户开发、销售发展代表、市场推广、渠道和客户推荐。
- 强大的客户筛选者,善于发现客户痛点并将其与有说服力的价值驱动型解决方案联系起来。
- 有效的演示者,能够根据特定的业务挑战调整演示和信息传递,以引起相关方的共鸣。
- 以流程为导向,拥有稳定且可重复的销售方法论和出色的时间管理能力——能够在不牺牲质量的前提下同时处理多个交易。
- 数据驱动,始终保持准确且一致的客户和机会数据。
- 商业案例构建者,有经验通过多个维度量化不同利益相关者的投资回报率。
- 知识分享者,能够提取、整理和记录客户洞察和交易经验,以促进团队整体学习。
- 内部指导者,擅长理解和协助内部采购流程。
- 坚韧且富有创造力,能够在早期阶段环境中茁壮成长,并深刻理解如何利用跨职能团队,包括销售工程师、观点团队、产品和客户成功团队。
你的工作内容
- 在你负责的区域内向大约20家主要客户(财富500强/全球500强)销售Abnormal安全解决方案,目标是超额完成新的年度经常性收入配额
- 从最初的交谈开始,直到签订合同,并在客户成为用户后进行追加销售
- 在主要客户中开展客户开发并创造新的商业机会,以确保他们达到销售目标
- 与客户成功团队合作,确保及时续约和扩展销售机会
- 持续记录结果并在所有销售系统(Salesforce、Highspot、Close Plan)中保持准确的数据
- 作为客户/潜在客户的代言人,与销售工程/观点团队、产品和市场部门的内部团队沟通,以确保适当的优先级安排,从而实现更多收入的成交
查看英文原文
About the Role
As a Major Account Executive in the UK, you will serve as the primary driver of Abnormal AI’s relationships across approximately 20 accounts. You are responsible for all transactions within that account and help quarterback the sales ecosystem to support the customer’s success.
The ideal candidate for the role will be local to the UK area and have the following skillset:
- Proven hunter with a disciplined approach to early pipeline development and prospecting into enterprise accounts. Skilled at leveraging all five demand gen pillars: AE prospecting, SDRs, marketing, channel, and customer referrals.
- Strong qualifier with a knack for uncovering customer pain points and connecting them to compelling, value-driven solutions.
- Effective presenter able to tailor demos and messaging to resonate with stakeholders based on specific business challenges.
- Process-oriented with a consistent, repeatable sales methodology and strong time management skills — capable of managing multiple deals without sacrificing quality.
- Data-disciplined, maintaining accurate and consistent account and opportunity data at all times.
- Business case builder, experienced in quantifying ROI across multiple dimensions for diverse stakeholder groups.
- Knowledge sharer, able to extract, organize, and document customer insights and deal lessons to enable broader team learning.
- Internal guide, adept at navigating and supporting internal buying processes.
- Resilient and resourceful, with the grit to thrive in early-stage environments and a strong understanding of how to leverage cross-functional teams including SEs, marketing, BDRs, product, and CS.
What you will do
- Sell Abnormal security solutions to approximately 20 Major Accounts (F500/ Global 500) within your defined territory with the goal to overachieve new annual recurring revenue quota
- Work from initial conversations through signing a contract and up-selling once they’re a customer.
- Prospect and generate new business opportunities within Major Accounts to supply enough pipeline for them to hit sales targets.
- Work with Customer Success to ensure a timely renewal and expansion sale opportunities
- Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
- Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.
Must Haves
- Enterprise Account Hunter with 5+ years of direct (not overlay) experience driving new logo acquisition within Fortune and Global 500 organizations, focused on cold prospecting, multi-threading, and closing complex, high-value deals
- Proven track record of success closing new Major Account Logos, while also cross selling/ upselling and growing the existing customer account
- Skill in negotiating with large organizations and closing complex sales.
- Proven performer with consistent over quota performance and/or top 5% of sales org
- Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
- Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel
- Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
- BS/BA degree or equivalent work experience
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A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.