大客户客户经理 - 波士顿与圣地亚哥
Majors Account Executive - Boston & San Diego
在ClickUp，我们正在打造未来的工作方式：首个真正融合AI的工作空间，将任务、文档、聊天、日历和企业搜索统一起来，所有功能都由以情境驱动的AI加速。我们是一家以AI为核心的企业。每位团队成员都被期望每天使用AI，并且我们在招聘过程中会评估AI的熟练程度。加入我们，一起重新定义可能的边界。🚀
我们正在寻找一位资深客户经理，有通过新客户获取持续超额完成配额的记录，同时具备一定的客户管理经验，包括扩展和续约。您应有咨询式销售流程的经验，销售SaaS（最好是生产力解决方案），并有与中型到大型公司合作的经验，覆盖多个行业。
您本质上是解决方案销售者，经过相关培训和经验，对客户充满真正的兴趣，并且自信地与客户交流。同时，您是一个有说服力的自我驱动力者，善于倾听，能够在跨部门沟通中保持高度的个人责任感，并维护健康的销售管道。由于大部分时间将用于与客户的邮件、电话和网络会议，我们期待您在开拓客户、展示和成交时展现出积极向上的态度！
我们不感兴趣的是激进或令人讨厌的销售手段——我们认为产品本身才是促成转化的关键。我们的核心优势应围绕如何确保客户看到我们所提供解决方案的价值。如果您准备好进入价值数十亿美元的独角兽俱乐部，那么请务必点击申请按钮！
职位职责：
- 负责您所负责区域内的主要客户扩展机会，专注于员工人数在1000至2500人的组织。
- 将客户信号、免费试用、演示请求、营销合格需求和产品采用转化为合格的商业管道和可持续收入。
- 进行结构化的发现过程，以了解工作流程痛点、利益相关者优先事项、购买障碍以及更广泛采用ClickUp的业务案例。
- 提供引人入胜的演示和基于价值的对话，将ClickUp与跨职能执行、可见性、效率和高管成果联系起来。
- 为终端用户、管理者、高管、采购和其他决策者制定并管理多线程交易计划。
- 与增长、市场、解决方案工程、客户成功和其他GTM团队紧密合作，以提高线索质量，扩大客户覆盖范围。
查看英文原文
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an Majors Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries.
You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!
We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!
The Role:
- Own expansion opportunities across major accounts in your assigned region, focusing on organizations with 1,000–2,500 employees.
- Convert account signals, free trials, demo requests, marketing-qualified demand, and product adoption into qualified commercial pipeline and durable revenue.
- Run structured discovery to uncover workflow pain, stakeholder priorities, buying friction, and the business case for broader ClickUp adoption.
- Deliver compelling demos and value-based conversations connecting ClickUp to cross-functional execution, visibility, efficiency, and executive outcomes.
- Build and manage multithreaded deal plans across end users, managers, executives, procurement, and other decision-makers.
- Partner closely with Growth, Marketing, Solutions Engineering, Customer Success, and other GTM teams to improve lead quality, account coverage, and conversion.
- Maintain strong process discipline across forecasting, pipeline inspection, CRM hygiene, next-step control, and follow-through.
- Surface repeatable insights on objections, account behavior, and expansion patterns to help refine the majors expansion motion.
- Support more formal buying motions as needed, including RFIs, RFQs, and procurement-heavy evaluation.
Qualifications:
- 2-4 years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
- 2-4 years of SaaS sales cycle experience.
- Excellent written, verbal, and presentation skills.
- Process-driven with diligent attention to detail.
- Experience with completing and leading Requests for Information or Requests for Quotes.
Desirable:
- Experience with project management software or other productivity tools.
- Experience with e-commerce signup flows and field sales.
- Experience with Slack, Front, Salesforce, and Outreach.
- Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
- You prefer building rapport with customers over annoying, aggressive sales tactics.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.