客户总监，媒体
Account Director, Media
关于团队
OpenAI的市场进入团队帮助各类组织理解、采用并扩展先进AI在业务中的应用。我们的团队汇聚了销售、解决方案、客户成功、市场营销、合作伙伴关系以及其他跨职能的领导者，以支持客户负责任地部署AI并实现有意义的业务成果。
关于该职位
作为专注于媒体领域的客户总监，您将负责与一组最重要的媒体、娱乐、出版、流媒体和数字内容公司建立关系。您将帮助这些组织应用OpenAI的技术，以变革内容创作、受众参与、广告、个性化、客户体验、员工生产力以及新的AI驱动产品和服务。
该职位结合了深厚的企业销售经验、高管关系管理、媒体行业知识和技术熟练度。您将在复杂的、高度矩阵化的组织中工作，以识别战略机会，与高级决策者建立共识，并推动OpenAI产品的全企业范围采用。
您将负责整个客户生命周期，从战略客户规划和机会开发，到谈判、部署、使用增长和长期扩展。在与解决方案、产品、工程、研究和其他内部团队的紧密合作中，您将帮助制定OpenAI在媒体领域的市场进入策略，并与行业内最具影响力的公司建立持久的关系。
在此职位上，您将：
- 管理一小部分大型战略媒体客户，并制定全面的多年客户计划。
- 与技术、数字、编辑、内容、广告、受众发展、产品、数据和AI领域的C级和高级业务领导者建立并维护高管关系。
- 领导涉及多个利益相关者、业务部门、采购团队、法律团队和技术决策者的复杂企业销售流程。
- 在内容工作流程、编辑运营、广告、受众洞察、个性化、客户服务、企业知识、软件工程和员工生产力等领域识别高影响力AI机会。
- 帮助客户开发并商业化面向消费者的AI驱动产品，包括广告商、创作者、订阅者和企业合作伙伴。
- 与解决方案、产品、工程和R
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ABOUT THE TEAM
OpenAI's Go-To-Market team helps organizations understand, adopt, and scale the use of advanced AI across their businesses. Our team brings together Sales, Solutions, Customer Success, Marketing, Partnerships, and other cross-functional leaders to support customers in deploying AI responsibly and delivering meaningful business outcomes.
ABOUT THE ROLE
As an Account Director focused on Media, you will lead relationships with a select portfolio of the largest and most strategically important media, entertainment, publishing, streaming, and digital content companies. You will help these organizations apply OpenAI's technology to transform content creation, audience engagement, advertising, personalization, customer experience, employee productivity, and new AI-powered products and services.
This role combines deep enterprise sales experience, executive relationship management, media industry knowledge, and technical fluency. You will work across complex, highly matrixed organizations to identify strategic opportunities, build alignment with senior decision-makers, and lead enterprise-wide adoption of OpenAI's products.
You will own the full customer lifecycle, from strategic account planning and opportunity development through negotiation, deployment, consumption growth, and long-term expansion. In close partnership with Solutions, Product, Engineering, Research, and other internal teams, you will help shape OpenAI's media go-to-market strategy and establish durable relationships with some of the industry's most influential companies.
IN THIS ROLE, YOU WILL:
- Manage a small portfolio of large, strategic media accounts and develop comprehensive, multiyear account plans.
- Build and maintain executive relationships with C-level and senior business leaders across technology, digital, editorial, content, advertising, audience development, product, data, and AI.
- Lead complex, enterprise-wide sales cycles involving multiple stakeholders, business units, procurement teams, legal teams, and technical decision-makers.
- Identify high-impact AI opportunities across content workflows, editorial operations, advertising, audience insights, personalization, customer care, enterprise knowledge, software engineering, and employee productivity.
- Help customers develop and commercialize AI-powered offerings for consumers, advertisers, creators, subscribers, and enterprise partners.
- Partner with Solutions, Product, Engineering, and Research teams to design customer programs, demonstrate business value, and support successful deployment.
- Own revenue and consumption targets, maintain an accurate forecast, and drive sustained platform adoption.
- Expand OpenAI's presence across brands, subsidiaries, geographies, business units, and strategic initiatives within assigned accounts.
- Navigate customer requirements related to security, privacy, data governance, intellectual property, content rights, and responsible AI deployment.
- Develop executive business cases that connect AI adoption to measurable customer outcomes, including revenue growth, audience engagement, subscriber retention, advertising performance, operational efficiency, and content velocity.
- Bring insights from the media market into OpenAI's product roadmap, industry strategy, and account planning.
- Collaborate with Marketing, Communications, Partnerships, Finance, Legal, and Business Operations to advance strategic customer relationships.
- Contribute to the development of a repeatable media sales motion and help build OpenAI's industry presence.
WE'RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING:
- 14+ years of enterprise sales experience selling AI, cloud, SaaS, PaaS, data, advertising technology, or other complex technology solutions to large enterprise customers.
- Demonstrated success managing and expanding relationships with major media, entertainment, publishing, streaming, advertising, or digital content companies.
- A consistent track record of meeting or exceeding annual revenue targets of $2 million or more.
- Experience leading large, complex, multiyear enterprise sales cycles and negotiating strategic commercial agreements.
- Established ability to build trusted relationships with CIOs, CTOs, chief digital officers, chief data and AI officers, chief product officers, content leaders, advertising leaders, and audience or subscription executives.
- Strong understanding of the media industry, including content production and distribution, streaming and subscription models, advertising, audience development, personalization, digital transformation, and competitive dynamics.
- Experience developing account strategies across highly matrixed, multinational organizations with multiple brands or business lines.
- Comfort discussing AI, enterprise architecture, cloud platforms, data security, content workflows, and technical implementation with both executive and technical audiences.
- Strong consultative selling, account planning, negotiation, and forecasting skills.
- A demonstrated ability to translate emerging technology into measurable business outcomes.
- Enthusiasm for helping large organizations deploy AI safely and responsibly at scale.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Enjoy owning a small number of highly strategic, high-impact accounts.
- Know how to create executive alignment across organizations with competing priorities.
- Can connect long-term media transformation to immediate, actionable customer opportunities.
- Are energized by building an industry-specific sales motion in an evolving market.
- Bring equal parts commercial discipline, curiosity, and technical fluency.
- Are passionate about the potential for AI to reshape how media companies create, distribute, monetize, and personalize content.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.