远程工作雷达

VDI 和 MDM 管理员（远程，任何地点，IN）

VDI and MDM Administrator (Remote, Any Location, IN)

开发工程职能支持限定地区（需当地身份）
公司Foundever
薪资未公开
工作地点India
地域资格限定地区（需当地身份）
时区要求日间重叠约 6 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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注意地域限制：该职位明确限定在 India 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

关于 Foundever
我们是 Foundever。全球 150,000 名员工每天帮助世界上许多知名品牌与客户建立联系，共计 900 万次。作为客户体验（CX）管理领域的全球领导者，我们通过语音、聊天、社交媒体为 400 多家客户提供体验，包括财富 500 强公司和初创企业。我们重视创造力、协作精神以及对卓越的承诺。加入我们的团队，成为推动成长和发展的文化中的一员。

职位概述
我们正在寻找一位技能娴熟且积极进取的 VDI（虚拟桌面基础设施）和 MDM（移动设备管理）管理员，加入我们的 IT 团队。理想的候选人将负责设计、实施和管理我们的 VDI 和 MDM 环境，确保最佳性能、安全性和用户体验。该职位需要扎实的技术背景、解决问题的能力，以及在快节奏环境中协作工作的能力。

主要职责

  • VDI 管理：
  • 使用 Amazon WorkSpaces、Citrix 和 Azure Virtual Desktop 等技术设计、部署和维护 VDI 解决方案，以确保可靠且可扩展的虚拟桌面环境。
  • 监控 VDI 性能，排查问题，并优化系统资源以提高用户效率。
  • 与跨职能团队合作，实施 VDI 项目和改进。
  • 管理 VDI 环境中的用户配置文件、应用程序分发和访问控制。
  • MDM 管理：
  • 实施和管理 MDM 解决方案，特别是 Microsoft Intune，以保障、监控和管理移动设备。
  • 在 Microsoft Intune 中配置策略、配置文件和应用程序，以确保设备上的合规性和安全性。
  • 支持设备注册，并为终端用户提供技术支持。
  • 监控设备合规性并处理安全威胁或漏洞。
  • 文档和报告：
  • 维护 VDI 和 MDM 流程、配置和故障排除步骤的文档。
  • 准备有关系统性能、趋势和安全合规性的定期报告。
  • 用户支持和培训：
  • 为终端用户提供与 VDI 和 MDM 相关问题的技术支持，确保及时解决。
  • 为用户提供有关使用 VDI 和移动设备的最佳实践培训。
  • 持续改进：
  • 跟踪与 VDI 和 MDM 相关的行业趋势和新兴技术。
  • 建议并实施改进措施，以提升系统性能。
查看英文原文

About Foundever
We are Foundever. Our 150,000 people across the globe connect many of the world’s best-known brands with their customers – 9 million times every day. As a global leader in customer experience (CX) management, we deliver experiences through voice, chat, social media and for 400+ clients, from Fortune 500 companies to startups. We value creativity, collaboration, and a commitment to excellence. Join our team and be part of a culture that fosters growth and advancement.
Job Summary
We are seeking a skilled and motivated VDI (Virtual Desktop Infrastructure) and MDM (Mobile Device Management) Administrator to join our IT team. The ideal candidate will be responsible for designing, implementing, and managing our VDI and MDM environments, ensuring optimal performance, security, and user experience. This role requires a strong technical background, problem-solving skills, and the ability to work collaboratively in a fast-paced environment.
Key Responsibilities

  • VDI Administration:
  • Design, deploy, and maintain VDI solutions using technologies such as Amazon WorkSpaces, Citrix, and Azure Virtual Desktop to ensure reliable and scalable virtual desktop environments.
  • Monitor VDI performance, troubleshoot issues, and optimize system resources for user efficiency.
  • Collaborate with cross-functional teams to implement VDI projects and enhancements.
  • Manage user profiles, application delivery, and access controls within the VDI environment.
  • MDM Administration:
  • Implement and manage MDM solutions, specifically Microsoft Intune, to secure, monitor, and manage mobile devices.
  • Configure policies, profiles, and applications within Microsoft Intune to ensure compliance and security across devices.
  • Support the enrollment of devices and provide technical support for end-users.
  • Monitor device compliance and address security threats or vulnerabilities.
  • Documentation and Reporting:
  • Maintain documentation for VDI and MDM processes, configurations, and troubleshooting steps.
  • Prepare regular reports on system performance, trends, and security compliance.
  • User Support and Training:
  • Provide technical support to end-users for VDI and MDM-related issues, ensuring timely resolution.
  • Conduct training sessions for users on best practices for using VDI and mobile devices.
  • Continuous Improvement:· Stay updated on industry trends and emerging technologies related to VDI and MDM.

Recommend and implement improvements to enhance system performance and security
Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven experience as a VDI and MDM Administrator or similar role.
  • Strong knowledge of VDI technologies, including Amazon WorkSpaces, Citrix, and Azure Virtual Desktop, as well as MDM solutions, particularly Microsoft Intune and Azure.
  • Proficiency in troubleshooting and resolving technical issues related to virtual desktops and mobile devices.
  • Familiarity with managing network infrastructure, security protocols, and compliance standards.
  • Excellent communication skills and the ability to work collaboratively with diverse teams.

Preferred Qualifications
· ·
· Relevant certifications (e.g., AWS Solutions Architect Associate, Citrix Certified Professional, Microsoft Azure/Intune).

  • Experience with cloud-based VDI solutions and mobile device management platforms.
  • Knowledge of scripting languages (e.g., PowerShell, Python) for automation of tasks.

Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。 本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。

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