客户经理
Account Executive
**我们是谁**
在Twilio，我们正在塑造通信的未来，一切都在家中的舒适环境中进行。我们为[数十万家企业](https://customers.twilio.com/)提供创新解决方案，并赋能全球数百万开发者，打造个性化的客户体验。
我们致力于[以远程办公为主的工作方式](https://www.twilio.com/en-us/blog/open-work)，并拥有强烈的连接感和全球包容文化，这意味着无论你身处何地，你都是一个充满活力的团队的一部分，每天用多样化的经验产生全球影响。随着我们继续革新世界互动的方式，我们不断学习新技能和经验，让工作真正有成就感。你的职业发展掌握在自己手中。
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**招聘与我们的工作方式**
我们使用人工智能（AI）来帮助提高招聘效率。但请注意，每个招聘决定都由真实的Twilions做出！
此外，虽然我们是一家以远程办公为主的企业，但你可能会被要求不定期亲自到场参加团队聚会、部门会议或客户会议。
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**在Twilio看到自己的未来**
加入我们，成为Twilio的下一位新业务客户经理。
**职位简介**
作为新业务客户经理，你将负责推动新业务机会，扩大Twilio在拉丁美洲市场的影响力。你将与潜在客户紧密合作，了解他们的通信需求，并展示Twilio的解决方案如何提升他们的业务运营。
**职责**
在这个职位上，你将：
- 在拉丁美洲市场中识别和挖掘新的业务机会。
- 通过战略性的接触和网络建立并维护强大的销售管道。
- 进行全面的需求评估，以了解客户的要求并相应地定制Twilio的解决方案。
- 向潜在客户展示和演示Twilio的产品套件，包括消息、语音、Flex等。
- 与内部团队协作，确保新客户的顺利入职和实施。
- 实现并超越销售目标和绩效指标。
- 关注行业趋势和竞争环境，以有效定位Twilio的产品。
- 建立并维护与关键利益相关者和决策者的良好关系。
**任职资格**
Twilio重视来自各种行业的多样化经验，我们鼓励所有符合所需资格的人申请。如果你的职业生涯刚刚……
查看英文原文
**Who we are**
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to [hundreds of thousands of businesses](https://customers.twilio.com/) and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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**Hiring and how we work**
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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**See yourself at Twilio**
Join the team as Twilio’s next New Business Account Executive.
**About the job**
As a New Business Account Executive, you will be responsible for driving new business opportunities and expanding Twilio's presence in the Latin America’s market. You will work closely with potential clients to understand their communication needs and demonstrate how Twilio's solutions can enhance their business operations.
**Responsibilities**
In this role, you’ll:
- Identify and prospect new business opportunities within the Latin America’s market.
- Develop and maintain a robust sales pipeline through strategic outreach and networking.
- Conduct thorough needs assessments to understand customer requirements and tailor Twilio solutions accordingly.
- Present and demonstrate Twilio's product suite, including Messaging, Voice, Flex, and more, to potential clients.
- Collaborate with internal teams to ensure seamless onboarding and implementation for new clients.
- Achieve and exceed sales targets and performance metrics.
- Stay informed about industry trends and competitive landscape to effectively position Twilio's offerings.
- Build and maintain strong relationships with key stakeholders and decision-makers.
**Qualifications**
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
***Required:**
- Bachelor's degree in Business, Engineering, or a related field.
- 10+ years of proven track record of success in B2B sales, preferably within the technology or communications for BPOs, Telcos and/or financial industry
- Strong understanding of Latin America’s market and business culture.
- Excellent communication and presentation skills in both Spanish and English.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and sales tools.
- Strong sales discovery skills, objection handling, business acumen, and closing skills.
**Desired:**
- Demonstrated ability to manage complex sales cycles and negotiate effectively.
- Strong analytical skills with the ability to interpret sales data and market trends.
**Location**
This role will be remote, and based in Colombia.
**Travel**
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
**What We Offer**
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
**Twilio thinks big. Do you?**
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions)
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**Stay alert to recruitment fraud**
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ [twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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**Twilio is proud to be an equal opportunity employer.** We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.