技术作家 – AI 安全平台
Technical Writer – AI Security Platform
位置：印度，远程优先
职位类型：全职
入职时间：2027年2月
经验：4年以上
语言：需要流利的英语
行业：网络安全 / 企业SaaS / AI安全
职位描述
Pragmatike正在为一家全球企业网络安全公司招聘，该公司正在打造新一代产品，用于保护AI代理、LLM驱动的应用程序以及它们访问的数据。
随着AI安全平台向全面可用性迈进，客户、合作伙伴和内部团队需要准确、技术严谨且易于操作的文档。
你将负责产品指南、API参考、部署和集成文档以及发布材料的文档生态系统，与Go工程师、产品经理和客服紧密合作。
我们寻找一位技术作家，能够阅读代码和API规范，能清晰解释复杂的安全和基础设施概念，并能使用AI工具提高工作效率，同时不牺牲技术准确性。
工作内容
- 负责AI安全平台的最终用户、管理员和API文档，从初始结构到持续维护。
- 创建网关、端点、云发现和平台组件的部署和集成指南，包括代码示例和配置参考。
- 编写版本说明和产品内帮助文档，并维护文档标准和样式指南。
- 直接与工程师合作，从OpenAPI和protobuf定义生成和维护API文档，确保文档与产品发布保持一致。
- 审核技术示例和文档，确保其准确性、一致性和可用性。
- 收集客户和客服的反馈，识别文档缺口并提升清晰度。
- 使用AI工具大规模起草、审核、更新和维护文档，同时确保所有技术内容得到正确验证。
我们寻找的人选
- 4年以上面向开发者或管理员的B2B软件技术写作经验。
- 能够良好阅读Go、Python、OpenAPI和protobuf，以准确地记录API、配置和代码示例。
- 具备文档即代码的工作流程经验，包括Markdown、Git、静态站点生成器和基于CI的发布。
- 对网络安全、云基础设施或相关技术概念有深刻理解，或具备快速学习复杂技术领域的能力。
- 优秀的书面英语能力
查看英文原文
Location: India, Remote-First
Employment: Full-Time
Start Date: February 2027
Experience: 4+ years
Language: Fluent English required
Industry: Cybersecurity / Enterprise SaaS / AI Security
ABOUT THE OPPORTUNITY
Pragmatike is recruiting on behalf of a global enterprise cybersecurity company building a new generation of products to secure AI agents, LLM-powered applications, and the data they access.
As the AI security platform moves toward general availability, customers, partners, and internal teams need documentation that is accurate, technically rigorous, and easy to act on.
You’ll own the documentation ecosystem across product guides, API references, deployment and integration documentation, and release materials, working closely with Go engineers, Product Managers, and Support.
We’re looking for a Technical Writer who is comfortable reading code and API specifications, can explain complex security and infrastructure concepts clearly, and uses AI tools to work more efficiently without compromising technical accuracy.
WHAT YOU’LL DO
- Own end-user, administrator, and API documentation for the AI security platform, from initial structure through ongoing maintenance.
- Create deployment and integration guides for gateway, endpoint, cloud discovery, and platform components, including code samples and configuration references.
- Write release notes and in-product help, and maintain documentation standards and style guidelines.
- Work directly with engineers to generate and maintain API documentation from OpenAPI and protobuf definitions, keeping documentation aligned with product releases.
- Review technical examples and documentation for accuracy, consistency, and usability.
- Gather feedback from customers and Support to identify documentation gaps and improve clarity.
- Use AI tools to draft, review, update, and maintain documentation at scale while ensuring all technical content is properly validated.
WHAT WE’RE LOOKING FOR
- 4+ years of technical writing experience for developer- or administrator-facing B2B software.
- Ability to read Go, Python, OpenAPI, and protobuf well enough to accurately document APIs, configurations, and code examples.
- Experience with docs-as-code workflows, including Markdown, Git, static site generators, and CI-based publishing.
- Strong understanding of cybersecurity, cloud infrastructure, or related technical concepts, or a demonstrated ability to learn complex technical domains quickly.
- Excellent written English with the ability to explain complex concepts clearly to both technical and non-technical audiences.
- Practical experience using AI writing and coding assistants, combined with a rigorous process for reviewing and validating their output.
- Comfortable collaborating with distributed engineering and product teams across time zones.
- Strong ownership and attention to technical detail.
NICE TO HAVE
- Experience documenting cybersecurity, cloud, infrastructure, or AI/ML products.
- Experience with API documentation and publishing tools such as Redocly, Stoplight, Docusaurus, or equivalent.
- Basic Python or scripting skills for documentation automation.
- Experience working directly with engineering teams in a docs-as-code environment.
AI-FIRST TEAM
AI is a core part of how this team works.
During the interview process, you'll be asked about how you use AI in your documentation workflow, including the tools you rely on, how you validate their output, and where AI has changed the way you work.
We're looking for people who use AI as a force multiplier for research, productivity, problem-solving, and documentation quality, while maintaining a high bar for technical accuracy.
WHY JOIN
- Help shape the documentation for a new AI security platform as it moves toward general availability.
- Work directly with engineers, product teams, security researchers, and customers on emerging AI security challenges.
- Own a documentation ecosystem spanning APIs, integrations, deployment, administration, and product education.
- Work on technically complex products at the intersection of cybersecurity, cloud infrastructure, and agentic AI.
- Join a highly technical, distributed team where AI is a core part of daily work.
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.