AI自动化主管
Head of AI Automation
关于 Dispensed
在 Dispensed，我们致力于通过支持更好的健康结果，帮助个人实现他们的全部潜力。我们认为，获得创新和替代疗法的途径可以改变生活。通过我们的远程医疗平台，我们在澳大利亚、新西兰和英国为患者提供负担得起、高效且可靠的替代医学服务。
关于该职位
在公司各个部门，我们的团队每天都在做本可以由一个完善的系统来完成的手工工作。我们希望有一个人专门负责发现这些工作，并通过构建真正的自动化并将其投入生产，让团队节省时间。
我们是一家远程医疗公司，在澳大利亚、英国和新西兰运营，涵盖患者注册、医生工作流程、药房履行、临床行政和患者支持。我们已经证明这类工作可以实现自动化——现在我们想在内部构建它。
这是一个亲力亲为的职位——少一些监督，多一些建设和交付。
你将负责
- 与团队合作，识别他们工作中可以自动化的部分
- 构建自动化、代理、工具或集成方案来解决这些问题，并将其投入生产
- 测量影响——在开始前建立基准，然后跟踪变化
- 在自动化稳定、文档齐全且团队知道如何运行后，将它们交接给团队
- 跟踪 AI 领域的新可能性，并将其转化为我们可以停止手动执行的任务
- 将目前外包的 AI 赋能工作带入内部
你的前 90 天将集中在三个领域：患者支持，然后是诊所和医生运营，最后是药房订单运营。理想情况下，你能在一个月内完成一个项目并使其运行。
你需要具备的条件
必要条件：
- 有构建 AI 驱动的代理、应用、自动化或内部工具的经验，并且这些工具得到了实际使用
- 能够独立编码和部署，不依赖其他团队
- 熟练掌握提示工程、评估、检索、API 和数据处理，具备足够的安全意识以正确处理患者数据
- 对于在陌生流程中找到真正的时间节省点有良好的直觉
- 能够与忙碌的非技术人员建立信任
- 能够在没有现成待办事项的情况下工作——你能够识别需要完成的工作
加分项：
- 有医疗保健、远程医疗或其他监管行业的经验
- 有前向部署或解决方案工程背景
查看英文原文
About Dispensed
AtDispensed,we are passionate about empowering individuals to reach their full potential by supporting better health outcomes. We believe that access to innovative and alternative therapies can transform lives. Through our telehealth platform, we facilitate patient access to affordable, efficient, and reliable alternative medicine services across Australia, NZ and the UK.
About the role
Across the business, our teams are doing manual work every day that a well-built system could take on instead. We want one person whose job is to find that work and give teams their time back by building real automation and putting it into production.
We're a telehealth business operating across Australia, the UK and New Zealand, covering patient onboarding, prescriber workflows, pharmacy fulfilment, clinical admin and patient support. We've already proven this kind of work can be automated - now we want to build it in-house.
This is a hands-on role - less overseeing, more building and delivering.
What you'll own
- Work alongside teams to identify the parts of their work that could be automated
- Build the automation, agent, tool or integration that fixes it, and get it into production
- Measure the impact - establish a baseline before you start, then track what changed
- Set the team up for success by handing over automations once they're stable, documented and the team knows how to run it
- Keep track of what's newly possible in AI and turn that into things we can stop doing manually
- Bring the AI enablement work we currently outsource in-house
Your first 90 days will focus on three areas: patient support, then clinic and prescriber operations, then pharmacy order operations. Ideally, you'll have something built and running within a month.
What you'll need
Essential:
- Proven experience building AI-powered agents, apps, automations or internal tools that saw real use
- The ability to code and deploy independently, without relying on other teams
- Solid skills in prompting, evaluation, retrieval, APIs, and data handling, plus enough security awareness to handle patient data properly
- A good instinct for finding where the real time savings are in an unfamiliar process
- The ability to earn trust with busy, non-technical operators
- Able to work without a ready-made backlog - you identify what needs doing
Nice to have:
- Experience in healthcare, telehealth or another regulated industry
- Background in forward-deployed or solutions engineering
- Founder or early-stage startup experience
Things to know before applying:
- We operate under Australian privacy law, UK GDPR and NZ requirements, plus medicinal cannabis regulation in three countries. Some automations need a different approach
- Success means what's still running six months later, not how many things were built
- This role works best when it fits naturally into how teams already operate
What We Offer
- Work From Anywhere
- A competitive salary & benefits package
- A supportive and positive work environment
How to apply
Send us your CV plus a couple of examples of what you've built - an agent, a tool, an automation. A repo, video or a short write-up. Applications without a build example won't be considered.
Originally posted on Himalayas