业务发展主管（EMEA）
Director - Business Development, EMEA
Cryoport Systems 是生命科学行业的综合供应链合作伙伴，为生物制药、细胞和基因治疗、生殖医学以及动物健康市场提供专业解决方案。我们的服务涵盖物流、BioServices 和生物存储、冷冻保存以及咨询，确保对敏感材料的最高质量与可靠性标准。凭借我们广泛管理解决方案平台和数十年温控供应链的专业经验，Cryoport Systems 通过在供应链中支持确定性和精准性，助力实现™成果，无论是在推进突破性疗法、支持家庭的生育旅程，还是提升动物健康项目。
职位简介
业务发展总监负责推动 Cryoport Systems 在 EMEA 地区的业务增长。在这个战略岗位上，业务发展总监将与内部利益相关者和关键外部客户紧密合作，了解复杂需求，设计高价值解决方案，并确保在生物制药供应链中的执行，推动战略客户扩展、提升客户体验，并帮助加强长期合作关系。
职责包括但不限于：
- 充分利用 Cryoport Systems 的全部产品组合，将公司定位为生命科学供应链中的首选供应商。
- 深入了解主要客户的需要、目标和运营环境。
- 在客户组织内建立并拓展关系，提供战略指导和定制化解决方案。
- 在 EMEA 地区推动新的销售机会，并将其转化为长期合作关系。
- 向客户和高级利益相关者展示有说服力的销售提案、方案和更新。
- 支持与新老客户的商业协议谈判和成交。
- 确保服务及时、高质量地交付，迅速回应客户咨询和挑战。
- 与业务发展、市场、质量、运营及其他团队紧密合作，确保服务无缝执行和卓越的客户体验。
- 领导战略活动，包括投标防御、报价讨论和合同管理。
- 使提案和解决方案与公司战略、临床需求和服务能力保持一致。
- 制作准确的预测和进度报告
查看英文原文
Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome™ by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs.
PositionSummary
The Director- Business Development is responsible for accelerating the growth of Cryoport Systems’ business across the EMEA region. In this strategic role, the Director- Business Development will collaborate closely with internal stakeholders and key external clients to understand complex requirements, design high‑value solutions, and ensure execution across the biopharma supply chain, driving strategic account expansion, enhance customer experience, and help strengthen long‑term partnerships.
Responsibilitiesincludebutarenotlimitedto:
- Leverage the full Cryoport Systems portfolio to position the organisation as the supplier of choice in the life sciences supply chain.
- Develop a deep understanding of key clients’ needs, objectives, and operational environments.
- Build and expand relationships across client organizations, providing strategic guidance and tailored solutions.
- Drive new sales opportunities within the EMEA region and convert them into long‑term partnerships.
- Present compelling sales pitches, proposals, and updates to clients and senior stakeholders.
- Support negotiation and closing of commercial agreements with both new and existing clients.
- Ensure timely, high‑quality delivery of services, addressing client inquiries and challenges promptly.
- Partner closely with Business Development, Marketing, Quality, Operations, and other teams to ensure seamless service execution and an exceptional customer experience.
- Lead strategic activities including bid defences, quote discussions, and contract management.
- Align proposals and solutions with corporate strategy, clinical requirements, and service capabilities.
- Produce accurate forecasts, progress reports, and market intelligence for internal and external stakeholders.
- Ensure sales targets are achieved by maintaining sales networking and client development
- activities.
- Maintain data integrity and accurate documentation in Salesforce CRM.
- Contribute to wider commercial strategies through competitive monitoring, market assessments, and product value analysis.
Competencies and Personal Attributes
- Excellent communication and interpersonal skills with the ability to engage clients and internal stakeholders effectively.
- Ability to identify, assess, and articulate customer requirements and propose suitable solutions.
- Strong negotiation, influencing, and relationship‑management skills.
- Analytical approach with the ability to interpret data and translate insights into action.
- Highly organized, able to manage multiple projects and competing priorities.
- Proactive, self‑motivated, and passionate about delivering solutions that support patient‑focused outcomes.
- Deep understanding of industry trends, market dynamics, and client needs.
Qualifications and educational requirements
- Minimum of 7 years’ experience managing major accounts in biopharma, healthcare, or diagnostics.
- Strong understanding of the biopharma and advanced therapy market landscape.
- Demonstrated success working within a matrixed, cross‑functional environment.
- Proficiency with Microsoft Office Suite and CRM platforms (Salesforce preferred).
- Strong business acumen with a solid understanding of commercial principles.
- Additional certifications in Sales, Account Management, or Client Relationship Management are advantageous.
Originally posted on Himalayas