技术资格分析师 - LHB
Technical Eligibility Analyst - LHB
在 Luminare Health，我们的员工是我们与众不同的原因。他们的专业技能、奉献精神和对服务卓越的热忱是公司成功的基础。
我们致力于通过周到的发展机会、有意义的工作以及重视协作和持续改进的文化，帮助员工成长。加入 Luminare Health，您将加入一个以使命驱动的团队，专注于让医疗保健更简单、更好、更实惠。
职位概述
本职位包括一系列支持资格部门的技术任务。技术资格分析师的职责可能根据部门需求而有所不同，可能包括加载 Triple E 文件和手动更新资格信息。
此外，技术资格分析师还需承担与资格分析师相同的全部职责，包括根据既定流程和客户要求，及时准确地在 Luminare Health 系统中输入和/或修改资格数据，提供高质量的服务。该职位还负责回应来自员工/会员、客户和同事的电话、书面和电子查询。
所需职位资格：
- 高中文凭或 GED 等同学历
- 至少三年资格相关经验
- 能够在快节奏、以客户服务和生产为导向的环境中工作
- 出色的数据录入技能，注重细节
- 优秀的口头和书面沟通能力
- 能够与员工/会员、供应商、客户以及不同层级的同事（包括客户管理团队）有效合作
- 能够运用常识理解口头、书面或图表形式的指示
- 灵活，乐于持续改进流程
- 自我驱动的个体，在较少监督下也能良好工作
- 良好的领导力、组织能力和人际交往能力
- 展现出批判性思维能力
- 能够在各种情况下有效处理问题并找到解决方案
- 能够学习新的/专有系统，适应不同的系统平台，并有效使用 MS Excel/Word
优先职位资格：
- 本科学位
- 以往的领导经验
您是否被推荐至我们的某个职位？如果是，请向 HCSC 的联系人了解我们的员工推荐流程！
平等就业机会声明：
我们是平等就业机会雇主。
查看英文原文
At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
This position includes a variety of technical tasks that support the Eligibility Department. The responsibilities of a Technical Eligibility Analyst may vary depending upon the needs of the Department and may include loading Triple E files and manual eligibility updates.
In addition to these tasks, the Technical Eligibility Analyst is responsible for all of the same tasks as an Eligibility Analyst, including providing quality service by timely and accurately entering and/or modifying eligibility data in Luminare Health systems according to established procedure and client requirements. This position is also responsible for responding to telephone, written and electronic inquiries from employees/members, clients and co-workers.Required Job Qualifications:
- High School diploma or GED equivalent
- Minimum three years Eligibility experience
- Ability to work in a fast-paced, customer service and production driven environment
- Exceptional data entry skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff
- Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
- Flexible; open to continued process improvement
- Self-directed individual who works well with minimal supervision
- Good leadership, organizational and interpersonal skills
- Demonstrated critical thinking skills
- Ability to effectively deal with problems in varying situations and reach resolution
- Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word
Preferred Job Qualifications:
- Bachelor’s degree
- Previous leadership experience
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$18.07 - $33.92Exact compensation may vary based on skills, experience, and location.
Originally posted on Himalayas