高级客户策略师
Sr Client Strategist
高级客户策略师,支持金融服务部门,提供咨询和分析服务,利用来自多种来源的数据和见解,为多渠道营销策略提供依据。目标是实现各种金融行业(FI)成果——新家庭、账户、抵押贷款、HELOC/房产净值、以及其他产品的获取。与跨学科团队合作,推动创新,挑战现状,并实施解决方案和项目以推进优先事项。通过分析和见解提供战略方向,推动战略计划,使金融服务客户能够实现其既定目标。与内部和外部团队建立并维护良好的客户关系。作为变革的推动者,倡导敏捷的思维方式和工作方式,使团队和个人取得成功。在财务敏锐度、沟通(口头、书面和演示)、业务和战略规划、绩效监控和报告方面追求卓越。通过开发有说服力的故事和观点,将市场发展转化为实际可行的见解,并确定对当前和未来战略的相关影响。利用一流的数据可视化和建模专业知识,创建有说服力的见解和叙事,以支持客户优先事项。推动创新分析工具的实施,从大型金融服务数据集中提取可操作的见解。运用对市场研究和外部市场数据源的分析理解,为客户开发预测模型和情景规划。保持对不断变化的金融服务环境的最新了解,并将见解转化为对Vericast客户战略和业务规划的影响。
主要职责/责任
- 客户策略:与客户和内部团队合作,确定帮助我们的金融服务客户解决业务需求的目标和策略 o 解决客户问题的方案 o 进行市场研究 o 分析竞争对手,识别内部和客户策略的机会 o 跟踪技术和消费者行为的变化 o 确保所有内部团队都了解客户挑战 65%
- 客户演示:参与各级客户演示的关键成员 o 创建并呈现客户策略和市场简报 o 撰写并讲述数据故事 o 展示产品
查看英文原文
The Senior Client Strategist supporting Financial Services provides consultative and analytical services, utilizing data and insights across a variety of sources to inform multi-channel marketing strategies. The objective: to achieve a variety of FI outcomes – new households, accounts, mortgages, HELOC/home equity, and the acquisition of other products. Partners across multidisciplinary teams to drive innovation, challenge the status quo and implement solutions and programs to advance priorities. Will provide strategic direction through analysis and insights to drive strategic plans to enable financial services clients can meet their stated goals. Establishes and maintains strong customer relationships with both internal and external teams. Serves as change agent, championing agile ways of thinking and working to enable teams and individuals for success. Drives excellence in financial acumen, communication (verbal, written and presentation), business and strategic planning, performance monitoring and reporting. Translates market developments into practical, actionable insights by developing a compelling, persuasive story, point of view, and determines relevant impacts to current and future strategy. Utilizes best-in-class expertise in data visualization and modeling to create compelling insights and storytelling in support of client priorities. Champions the implementation of innovative analytics tools to derive actionable insights from large financial services data sets. Applies understanding of market research and analysis of external market data sources to develop forecast models and scenario planning for clients. Maintains up-to-date knowledge of the evolving financial services environment and translates insights to implications for Vericast clients’ strategy and business planning.
KEY DUTIES/RESPONSIBILITIES
- Client Strategy : Consults with clients and internal teams to identify objectives and strategies that help our financial services clients solve business needs o Finds solutions for client problems. o Conducts market research. o Performs analysis of competitors to identify opportunities for internal and client strategies. o Stays updated with technologies and consumer behaviors. o Ensures all internal teams understand client challenges 65%
- Client Presentations : Key member of selling team engaged in client presentations at all levels o Creates and presents the client strategy and market brief o Crafts and tells the data story o Presents the pre-Sales dashboard and current campaign results in client meetings 20%
- Subject Matter Expertise : Serves as a trusted advisor to both clients and internal teams on media strategies across Vericast solutions that will drive client outcomes and recommends solution enhancements to Product teams. Recommends post-program measurement and reporting plan for client o Understands clients’ businesses and pro-actively identifies opportunities to deliver on business goals 15%
EDUCATION
· Bachelor's Degree (Required)
EXPERIENCE
· Previous high-level role in banking required (SVP, CMO or CLO preferred)
- 7-10 years in FI Business Acumen- Both sides of Balance Sheet understanding how product drives the business- from a management perspective
- Consulting background preferred
- Understand Financial Statements and can interpret these into actionable strategies
- An analytic mindset with the ability to develop metrics, create reports, interpret results, and make appropriate recommendations; data driven with a focus on business results for projects undertaken
KNOWLEDGE/SKILLS/ABILITIES
- Demonstrated ability to analyze data insights and translate these into compelling story telling-beyond just the facts
- Demonstrated understanding of compliance and risk requirements of the financial services industry
- Excellent problem-solving and critical-thinking skills coupled with the ability to remove barriers and enable teams to complete their objectives.
- Excellent collaboration, organizational, time management, presentation, and writing skills; ability to deliver clear, direct, and effective communication (written & orally) for public consumption.
- Diplomatic communicator skilled in saying “no” when appropriate; able to negotiate internally as well as with clients to ensure solutions can both address client needs and Vericast capabilities
- Demonstrated proficiency running effective meetings, facilitating large scale executive workshops and getting buy-in and participation from executive leaders.
- Demonstrated ability to develop partnerships with key stakeholders.
- Advanced computer knowledge (Microsoft Office, Tableau)
- Independent self-starter with proven ability to both identify and solve client or internal challenges
- Entrepreneurial/flexible mindset unafraid to disrupt status quo while maintaining relationships
- Strong servant leadership mentality with the proven ability to identify and meet the needs of clients and customers at all levels of the organization
- Proven ability to identify opportunities that create value propositions
- Desire to learn more of the trends shaping consumer behavior today and, in the future
- Strong organizational, interpersonal, and project management skills
- Open to travel as necessary
- Experience and desire to work in a fast-paced, dynamic and agile environment.
- Must demonstrate ability and desire to continuously learn and keep up to date on market, industry and professional developments.
DECISION MAKING
· Must align media plans and deliverables to achieve financial benefits and desired outcomes. All decisions will be made with respect to these guidelines and with pre-approved guidance from Executive Sponsor / Executive Leadership.
Base Salary Range: $170,000-$200,000
Applications will be accepted until the posted deadline November 8, 2026 or until a sufficient candidate pool has been identified.
Position is eligible for a sales incentive/commission program
The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.
Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!
At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at . EEO is the law. To review your rights under Equal Employment Opportunity please visit: .
Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more.
Originally posted on Himalayas