高级社交策略与运营经理
Staff Social Strategy & Operations Manager
在ClickUp，我们正在打造未来的工作方式：首个真正融合AI的工作空间，将任务、文档、聊天、日历和企业搜索统一在一起，所有功能都由以情境为中心的AI驱动。我们是一家以AI为核心的企业。每位团队成员都被期望每天使用AI，并且我们在招聘过程中会评估AI的熟练程度。加入我们，一起重新定义可能的边界。🚀
简介：你将负责ClickUp的社交策略并建立系统以实现规模化执行。你深入了解每个平台的成功要素：格式、钩子、时机、语气。但你不仅仅是一个将计划交给他人执行的战略家。你构建由AI驱动的工作流程和自动化系统，使你的策略能够持续运行、从数据中学习，并超越任何团队手动操作的规模。你是一位精通社交的运营者，构建系统，而不是一位涉猎社交的工程师。
职责：
- 负责跨X、LinkedIn、TikTok和新兴渠道的平台原生社交策略：定义ClickUp在每个平台上的声音、格式和参与方式，根据该平台的有效性进行定制
- 制定并执行内容和参与策略，推动可衡量的增长，包括覆盖面、参与度和受众质量
- 识别值得参与的趋势、对话和文化事件，并快速行动以抓住机会
- 构建由AI驱动的系统和自动化工作流程，以规模化执行社交策略：监控、参与、回复和内容分发
- 在社交表现数据与策略之间建立反馈循环；利用信号来迭代内容制作和分发方式
- 主动参与：使用AI驱动的监控和自动化回复工作流程，识别并参与相关对话、提及和机会
- 开发自动化系统处理常规参与，同时将高价值或品牌敏感的对话升级给人工处理
- 全程负责执行：从策略到测量，对结果有明确的责任
- 与内容创作者、网红团队和品牌合作，确保系统能放大他们的工作
- 建立并报告社交增长KPI，具有明确的归因
要求：
- 5-7年以上社交媒体策略经验，具备平台原生内容和参与策略的显著专长（你知道X、LinkedIn、TikTok等平台的差异及原因）
- 有战略性地扩大社交影响力的成功记录：不只是发布内容
查看英文原文
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Summary: You'll own ClickUp's social strategy and build the systems to execute it at scale. You deeply understand what wins on each platform: the formats, the hooks, the timing, the tone. But you're not just a strategist who hands off a plan. You build AI-powered workflows and automation to operationalize your strategy so it runs continuously, learns from data, and scales beyond what any team could do manually. You're a social-native operator who builds systems, not an engineer who dabbles in social.
Responsibilities:
- Own platform-native social strategy across X, LinkedIn, TikTok, and emerging channels: define what ClickUp's voice, format, and engagement approach looks like on each, tailored to what works on that platform
- Develop and execute content and engagement strategies that drive measurable growth in reach, engagement, and audience quality
- Identify trends, conversations, and cultural moments worth engaging with, and move fast enough to capitalize on them
- Build AI-powered systems and automated workflows to execute social strategy at scale: monitoring, engagement, response, and content distribution
- Create feedback loops between social performance data and strategy; use signal to iterate what gets made and how it gets distributed
- Own proactive engagement: identify and engage relevant conversations, mentions, and opportunities using AI-powered monitoring and automated response workflows
- Develop automated systems that handle routine engagement while escalating high-value or brand-sensitive conversations to humans
- Own execution end-to-end: strategy through measurement, with clear accountability for outcomes
- Partner with content creators, influencer team, and brand to ensure systems amplify their work
- Establish and report on social growth KPIs with clear attribution
Requirements:
- 5-7+ years in social media strategy with demonstrated expertise in platform-native content and engagement strategy (you know what works on X vs. LinkedIn vs. TikTok and why)
- Proven track record of growing social presence with strategic intent: not just posting more, but understanding the mechanics of each platform and exploiting them
- Strong creative taste and editorial instinct for what resonates on social: you can look at a piece of content and know whether it'll hit before it goes live
- 2+ years building AI-powered systems and automated workflows to scale social execution (monitoring, engagement, response, distribution). Using ChatGPT to draft captions is not sufficient.
- Technical fluency: comfortable with APIs, automation platforms (Zapier, Make, custom), and can deploy integrations between systems without an engineer
- Strong strategic thinker who takes things from 0 to 1 independently: vision to execution, measurable outcomes, zero hand-holding
- Data-obsessed: builds dashboards, runs experiments, iterates based on signal not gut
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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