6385 - 项目经理
6385 - Program Manager
为潜在的联邦电信转换和支持计划提供高级别的项目管理领导。作为承包商的主要联系人，负责合同执行、人员配置、质量、进度、交付物、风险管理、客户协调和技术绩效。项目经理将有权调动组织资源，并对所有工作的技术准确性、及时性和质量负责。
关键职责
- 作为政府领导和其他项目相关方的承包商主要联系人。
- 计划、指导、协调和控制电信转换、行政、技术、工程、数据和客户服务活动的综合执行。
- 审查项目需求并制定人员配置计划、进度、里程碑、资金假设和资源分配，以完成工作。
- 管理人员配置、工作量分配、成本、进度、质量、风险、交付物和整体合同绩效。
- 确保员工完全入职、投入运营，并在预期的合同期开始第一天即可支持不间断的运作。
- 监督电信库存验证、转换订单、客户沟通、工程支持、资源配置、安装、切换和业务中断协调。
- 领导项目评审并提供简报、日程安排、绩效指标、风险登记表、状态报告和纠正措施建议。
- 监控转换里程碑、订单积压、客户依赖性、技术问题和进度风险；当绩效面临风险时实施恢复措施。
- 建立并监控高容量电信订单和转换流程的质量控制程序。
- 根据转换量、优先级和日程需求协调人员调整和紧急支援。
- 确保符合适用的合同、质量、信息安全、政府提供的财产、文件管理及报告要求。
- 支持转换进入、业务连续性、知识转移和转换退出规划。
资格要求
- 需要工商管理、项目管理、信息技术、电信、工程或相关领域的学士学位。
- 至少7年逐步负责的项目或项目管理经验。
查看英文原文
Provide senior-level program management leadership for a potential federal telecommunications transition and support program. Serve as the contractor’s primary point of contact and lead contract execution, staffing, quality, schedule, deliverables, risk management, customer coordination, and technical performance. The Program Manager will have authority to commit organizational resources and will be accountable for the technical correctness, timeliness, and quality of all work performed.
Key Responsibilities
- Serve as the central contractor point of contact for Government leadership and other program stakeholders.
- Plan, direct, coordinate, and control the integrated execution of telecommunications transition, administrative, technical, engineering, data, and customer-support activities.
- Review program requirements and develop staffing plans, schedules, milestones, funding assumptions, and resource allocations needed to perform the work.
- Manage staffing, workload distribution, cost, schedule, quality, risk, deliverables, and overall contract performance.
- Ensure the workforce is fully onboarded, operational, and prepared to support uninterrupted performance on the first day of the anticipated period of performance.
- Oversee telecommunications inventory validation, transition ordering, customer outreach, engineering support, provisioning, installation, cutover, and service-disconnect coordination.
- Lead program reviews and provide briefings, schedules, performance metrics, risk registers, status reports, and corrective-action recommendations.
- Monitor transition milestones, order backlogs, customer dependencies, technical issues, and schedule risks; implement recovery actions when performance is at risk.
- Establish and monitor quality-control procedures for high-volume telecommunications ordering and transition workflows.
- Coordinate workforce adjustments and surge support based on transition volume, priorities, and schedule demands.
- Ensure compliance with applicable contract, quality, information-safeguarding, government-furnished-property, records-management, and reporting requirements.
- Support transition-in, continuity of operations, knowledge transfer, and transition-out planning.
Qualifications
- Bachelor’s degree in Business Administration, Program Management, Information Technology, Telecommunications, Engineering, or a related discipline required.
- Minimum 7 years of progressively responsible program or project management experience required.
- Experience leading multidisciplinary teams and managing complex federal, telecommunications, network, information technology, or enterprise transition work.
- Demonstrated experience managing staffing, schedules, deliverables, quality, risk, and customer relationships.
- Excellent leadership, written communication, briefing, negotiation, and stakeholder-management skills.
- Master’s degree preferred.
- PMP certification preferred.
- U.S. citizenship and the ability to work remotely from an authorized location within CONUS are required. Periodic on-site support at Scott Air Force Base, Illinois, may be required for government-furnished equipment support and other mission needs.
- Must be available and prepared to begin work at the anticipated contract start date of November 6, 2026.
Required Systems, Tools, and Framework Experience
- Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
- Microsoft Project or comparable integrated scheduling tools
- Program management dashboards and performance-reporting tools
- Risk, issue, action-item, decision, and deliverable tracking systems
- Quality assurance, quality control, and corrective-action processes
- Federal acquisition and contract-management frameworks
- Telecommunications ordering, provisioning, inventory, and transition environments
- GSA Enterprise Infrastructure Solutions or comparable enterprise telecommunications programs
- Configuration management and document-control practices
Required Specialized Experience
- Management of federal telecommunications transition, provisioning, network modernization, or enterprise IT support programs.
- Oversight of telecommunications inventory validation, customer outreach, order development, installation, cutover, and disconnect activities.
- Management of high-volume workflows involving multiple customers, vendors, systems, locations, and interdependent milestones.
- Development or review of technical requirements, performance work statements, bid models, independent cost estimates, quality plans, and technical evaluation materials.
- Leadership of geographically dispersed teams and coordination with federal customers and telecommunications service providers.
- Development of executive briefings, integrated schedules, risk registers, corrective-action plans, and recurring performance reports.
- Working knowledge of enterprise telecommunications services, including data transport, voice, wireless, satellite, managed network services, and unified communications.
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and provide equal employment opportunity to all applicants and employees in accordance with applicable federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.
Salary: DOEOriginally posted on Himalayas