欺诈策略专家
Fraud Strategist
职位职责:
Forward Deployed Fraud Strategist 作为客户生命周期中面向客户的欺诈和身份领域的专家,作为前线顾问,参与售前、开户及持续扩展的各个环节。在此职位中,您将直接与企业客户合作,设计最佳的产品实施方案,评估风险状况,并将 Jumio 的技术解决方案与客户的独特业务目标对齐。
欺诈策略师负责新部署的关键开户任务。作为战略顾问,您将直接负责推动高效的客户开户和上线,克服监管、法律或运营方面的障碍,以加快上线时间并最大化价值,同时确保解决方案的采用和长期信任。
职责:
- 与新老 Jumio 客户合作,评估他们的风险状况并设计定制的欺诈策略
- 提供关于风险缓解、用户摩擦和验证流程优化的专业建议
- 领导在 Jumio 产品中设计标准化的身份流程,这些流程针对不同行业和使用场景进行了优化,可以被新客户快速采用
- 主动识别并解决技术、监管或政策相关的瓶颈,以推动上线时间和价值实现
- 向客户的风控和欺诈团队提供新兴欺诈手段和行业最佳实践的建议
- 验证实施里程碑和成功标准的完成情况,并确认客户的集成符合 Jumio 的最佳实践
- 协调上线计划、准备审查,并支持上线当天的执行
技能、经验与资格:
- 5年以上相关专业经验,涵盖欺诈、身份、反洗钱/了解你的客户(AML/KYC)、数字风险或相关领域,包括在咨询、技术客户经理、解决方案、专业服务、产品或实施等岗位上的客户接触经验
- 具备良好的咨询、分析和战略思维能力,专注于风险策略和流程设计
- 项目管理能力,能够协调来自产品、工程、法律/合规等部门的跨职能团队,为 Jumio 客户交付成果
- 能够将复杂的、技术性的欺诈概念转化为清晰的价值驱动型叙述,供高管级利益相关者理解
查看英文原文
Role Purpose:
The Forward Deployed Fraud Strategist serves as a customer-facing Fraud and Identity subject matter expert across the entire customer lifecycle, operating as a forward-deployed consultant across pre-sales, onboarding, and ongoing expansion. In this role, you will partner directly with enterprise customers to design optimal product implementation strategies, evaluate risk profiles, and align Jumio’s technical solutions with customer’s unique business objectives.
The Fraud Strategist owns the critical onboarding mission for new deployments. Acting as a strategic advisor, you are directly responsible for driving efficient customer onboarding and rollout, and overcoming regulatory, legal, or operational hurdles to accelerate time-to-live and maximize time-to-value while ensuring solution adoption and long-term trust.
Responsibilities:
- Partner with new and existing Jumio customers to evaluate their risk profile and design tailored fraud strategies
- Provide expert recommendations on risk mitigation, user friction, and verification workflow optimization
- Lead the designing of standardized identity workflows within the Jumio product that are optimized for different verticals and use cases that can be quickly adopted by new customers
- Orchestrate launch readiness by proactively identifying and resolving technical, regulatory, or policy-related bottlenecks to drive time-to-live and time-to-value
- Advise customer risk and fraud teams on emerging fraud vectors and industry best practices
- Validate completion of implementation milestones and success criteria, as well as confirming that the customer’s integration aligns with Jumio best practices
- Coordinate go-live planning, readiness reviews, and support go-live day execution
Skills, Experience and Qualifications:
- 5+ years of relevant professional experience spanning fraud, identity, AML/KYC, digital risk, or a related field, including meaningful customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation.
- Strong consultative, analytical, and strategic thinking abilities with a focus on risk strategy and workflow design
- Project Management skills and the ability to coordinate cross-functional teams from Product, Engineering, Legal/Compliance to deliver outcomes for Jumio customers
- Ability to distill complex, technical fraud concepts into clear, value-driven narratives for executive stakeholders.
Preferred Qualifications:
- Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions
- Technical understanding of APIs, integrations, SaaS platforms, or implementation methodologies
- Project management certification or equivalent experience
- Experience working with global enterprise customers
- Bilingual (English/Spanish)
Jumio Values:
IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities:
Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
About Jumio:
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.
Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to .
Originally posted on Himalayas