客户成功客户经理，临床
Client Success Account Executive, Clinical
客户成功客户经理（临床方向）
简介
- 我们是一家快速发展的初创公司，致力于通过为医生、护士和护理团队提供实时数据，使医疗保健更加主动，从而挽救生命。
- 通过战略实施和生命周期管理，领导临床医疗系统客户，利用数据推动采用率提升、优化结果，并在临床模块中发现扩展机会。
我们是谁
Bayesian Health 的使命是通过为临床医生提供他们需要的洞察力，在诊疗过程中为正确的患者做出正确的决策，从而改善患者结果。我们是一支多元化的团队，包括临床医生、工程师、机器学习专家、产品设计师和绩效改进领导者，致力于通过解锁数据的力量，实现更智能、更个性化的护理交付。
我们获得顶级科技和生物科技投资者的投资：Andreessen Horowitz、美国医学协会风险投资部门、Catalio Partners 和 LifeForce Capital。我们的公司获得过许多奖项；最近的荣誉包括：福布斯 AI 50 强、世界经济论坛科技先锋、时代最佳发明、生物技术 AI 年度公司。
阅读我们在《自然医学》上发表的最新论文，该论文将我们的产品与挽救的生命联系在一起。
你将负责的工作
作为客户成功客户经理（临床方向），你将成为 Bayesian 对医疗系统客户的策略性代表，从实施到整个生命周期引导他们。你将培养高管关系，设计利益相关者参与策略，并带领跨职能团队推动产品采用和临床结果。你的临床专业知识使你能够传达临床决策工具的价值，同时利用数据展示影响、优化工作流程并发现扩展机会。你将获得护士和医生利益相关者的支持，协助临床研究评估，并通过客户的声音为我们的产品路线图做出贡献。此职位需要具备高管气质、临床可信度以及对改善医疗交付的热情。
职责
- 战略客户领导：在实施及之后作为主要联系人，与关键临床和高管利益相关者建立关系，设计战略参与框架。
- 流程开发：制定可重复的成功流程，通过客户的声音为产品路线图做出贡献，和
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Client Success Account Executive, Clinical
In Brief
- We're a rapidly growing startup on a mission to make healthcare proactive by empowering physicians, nurses, and care team members with real-time data to save lives.
- Lead clinical health system accounts through strategic implementation and lifecycle management, utilizing data to drive adoption, optimize outcomes, and unlock expansion opportunities across clinical modules.
Who We Are
Bayesian Health’s mission is to improve patient outcomes by empowering clinicians with the insights they need to make the right decision for the right patient at the point-of-care. We’re a diverse team of clinicians, engineers, machine learning experts, product designers, and performance improvement leaders committed to enabling smarter, patient-specific care delivery through unlocking the power of data.
We’re funded by top tier tech and biotech investors: Andreessen Horowitz, American Medical Association’s venture arm, Catalio Partners, and LifeForce Capital. Our company has won many awards; most recent recognitions include: Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, BioTech AI Company of the Year.
Read more about our recent publication in Nature Medicine that associates our products with lives saved.
What You'll Do
As a Client Success Account Executive, Clinical, you become the strategic face of Bayesian for health system clients, guiding them from implementation through their entire lifecycle. You'll cultivate executive relationships, design stakeholder engagement strategies, and lead cross-functional teams to drive product adoption and clinical outcomes. Your clinical expertise allows you to communicate the value of clinical decision tools while utilizing data to demonstrate impact, optimize workflows, and identify expansion opportunities. You'll gain buy-in from nursing and physician stakeholders, support clinical research evaluation, and contribute to our product roadmap through voice of customer insights. This role requires executive presence, clinical credibility, and a passion for improving healthcare delivery.
Responsibilities
- Strategic Account Leadership: Serve as primary point of contact throughout implementation and beyond, cultivating relationships with key clinical and executive stakeholders while designing strategic engagement frameworks.
- Process Development: Develop repeatable success processes, contribute to product roadmap via voice of the customer, and scale team capabilities as the business grows.
- Data-Driven Optimization: Utilize clinical and operational data to drive decision-making, demonstrate value, reduce time to treatment, and improve patient outcomes across your client portfolio.
- Adoption & Expansion: Lead cross-functional teams to drive platform adoption among nursing and physician users, building narratives around clinical value that unlock natural expansion into new modules.
Minimum Qualifications
- 5+ years experience in Client Success, Account Management, or Consulting managing high-priority customers with proven track record of driving renewals and expansion.
- Clinical background as a nurse, therapist, or advanced practitioner with ability to communicate value of clinical decision tools in driving outcomes.
- Executive presence with ability to lead and influence executive and frontline teams across varying backgrounds.
- Results-oriented approach with a track record of exceeding expectations and continuous improvement mindset.
Preferred Qualifications
- 3+ years proven ability to drive measurable value and unlock expansion opportunities with health system clients.
- Experience working with health system executives and utilizing tech platforms to drive clinical and operational value.
- Demonstrated problem-solving through clinical research or improvement projects.
- Ability to understand, interpret, and communicate clinical research findings to diverse audiences.
Bayesian Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.