区域服务工程师 - ServiceNow
Regional Services Engineer - ServiceNow
EXCLUSIVE NETWORKS | 简介
Exclusive Networks 是全球网络安全市场推广专家，为合作伙伴和终端客户提供广泛的服务和产品组合。公司在超过 45 个国家设有办公室，能够为超过 170 个国家的客户提供服务，我们结合深厚的本地专业知识与单一全球组织的规模和交付能力。
我们的顶级供应商产品组合经过精心挑选，涵盖所有行业领先厂商。我们的服务范围从托管安全到专业技术人员认证和培训，充分利用快速发展的技术和不断变化的商业模式。更多信息请访问 。
在 Exclusive Networks，我们热衷于创造价值。这意味着为我们的生态系统提供最佳解决方案，塑造一个繁荣且值得信赖的数字世界，并帮助我们的员工实现其全部潜力。
职责和要求 | 关于该职位
作为区域服务工程师，您将作为全生命周期技术顾问和专家，支持中欧和东欧（CEE）地区的本地服务工程师。您将提供技术领导力，支持战略客户合作，并帮助扩大组织内的专业服务能力。
在此职位中，您将：
- 支持本地服务工程师在战略机会和客户合作中的工作。
- 提供高级的售前和售后技术支持。
- 主导研讨会、演示、评估和概念验证活动。
- 支持大规模实施和客户转型项目。
- 开发可重复使用的技术资产、方法论和最佳实践，并作为复杂技术问题的升级处理点。
资格和经验 | 关于您
理想的区域服务工程师 - ServiceNow：
- 在企业环境中具有扎实的咨询和技术服务背景。
- 具备售前和售后合作的经验。
- 具有解决方案设计、架构和实施经验。
- 具有较强的干系人和客户管理能力。
- 能够支持复杂的企企业环境和转型项目。
- 具有出色的沟通和演讲能力，能够清晰地传达复杂的技术主题。
- 在区域环境中具备跨国家和跨职能团队工作的能力。
- 具有强烈的主人翁意识、责任感和客户导向。
查看英文原文
EXCLUSIVE NETWORKS | Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit .
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
DUTIES AND RESPONSIBILITIES | About the role
As a Regional Services Engineer, you will act as a full lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the
Central and Eastern Europe (CEE) Region. You will provide technical leadership, support strategic customer engagements, and help scale professional services capabilities across the organization.
In this role, you will:
- Support local Services Engineers on strategic opportunities and customer engagements.
- Provide advanced pre-sales and post-sales technical expertise.
- Lead workshops, demonstrations, assessments and proof-of-concept activities.
- Support large-scale implementations and customer transformation initiatives.
- Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Regional Services Engineer - ServiceNow:
- Strong consulting and technical services background across enterprise environments.
- Experience across both pre-sales and post-sales engagements.
- Solution design, architecture and implementation experience.
- Strong stakeholder and customer management skills.
- Ability to support complex enterprise environments and transformation projects.
- Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
- Proven ability to work across multiple countries and cross-functional teams in a regional environment.
- Strong sense of ownership, accountability and customer focus.
- Ability to develop reusable technical assets, methodologies and best practices.
- Fluent in English, both written and spoken. Fluency in the relevant local language is required, depending on the location of application (Polish, Czech, Romanian, Slovak or Slovenian).
WHO ARE EXCLUSIVE NETWORKS? | Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Originally posted on Himalayas