商业保险专员
Commercial Insurance Specialist
关于Frontier
Frontier是Fresh Prints的子公司。Fresh Prints是一家总部位于纽约、快速发展的全远程公司，员工约150人，大部分团队成员位于印度和菲律宾。几年前，Fresh Prints开始帮助其他快速发展的公司组建团队。我们在这方面做得非常出色，于是成立了新公司专门从事这项工作——并将其命名为Frontier。
在Frontier，我们帮助公司在国外建立全职、跨职能的团队。我们雇佣最聪明的人，并将他们安置在最好的公司。三年来，我们从未失去过客户。如果你对Frontier的职位感兴趣并申请且被接受，我们会通过评估和面试筛选你，并力争在一个月内让你获得全职工作的面试机会。
把我们看作你的个人人才代理——祝你申请顺利！😊
请注意：为确保找到最佳技术匹配，我们的流程在面试前会先进行实际技能评估。
关于客户：
With Coverage为仅与领先品牌合作的专家提供技术驱动的专业保险服务，所有内容在一个地方管理，使客户能够通过有意义的节省增长业务。该公司正在寻找一位注重细节的专业人士加入运营团队，作为远程承包商。该职位通过管理关键的行政流程来支持保险专业人士，确保业务顺利运行。
职位概述：
作为商业保险专家，你将作为一位或多位风险顾问的高级支持伙伴，发挥关键作用，监督日常保险运营，确保高质量的客户服务，并在账户上保持运营卓越性。
我们寻求一位经验丰富的保险专业人士，具有扎实的商业和企业保险背景，出色的细节关注能力，以及管理多项优先事项的能力。该职位需要直接与承保人协调处理手动承保的商业保单的经验，并通过复杂的安排流程支持风险顾问，同时根据需要为初级团队成员提供指导或质量监督。
主要职责：
- 作为一位或多位风险顾问的主要运营和账户服务支持，确保商业保险账户的无缝管理。
- 准备、审核和处理商业保险申请、报价和提案
查看英文原文
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.
About the Client:
With Coverage provides tech-enabled specialty insurance for experts who work exclusively with leading brands and manage everything in one place, enabling clients to grow their businesses through meaningful savings. The company is seeking a detail-oriented professional to join the operations team as a remote contractor. This role supports the insurance professionals by managing essential administrative processes that keep the business running smoothly.
Role Overview:
As the Commercial Insurance Specialist, you will serve as a senior support partner to one or more Risk Advisors, playing a key role in overseeing daily insurance operations, ensuring high-quality client servicing, and maintaining operational excellence across accounts.
We are seeking an experienced insurance professional with a strong background in commercial and business insurance, exceptional attention to detail, and the ability to manage multiple priorities. This role requires hands-on experience coordinating directly with underwriters on manually underwritten commercial policies and supporting Risk Advisors through complex placement workflows, while also providing guidance or quality oversight to junior team members as needed.
Key Responsibilities:
- Serve as the primary operational and account servicing support for one or more Risk Advisors, ensuring seamless management of commercial insurance accounts.
- Prepare, review, and process commercial insurance submissions, quotations, proposals, renewals, endorsements, and policy changes.
- Coordinate directly with insurance carriers and underwriters on new business, renewals, policy revisions, subjectivities, and outstanding requirements.
- Support the placement and servicing of commercial insurance policies, including General Liability (GL), Property, Workers' Compensation (WC), Commercial Auto, Umbrella, and other commercial coverages.
- Prepare, review, and issue Certificates of Insurance (COIs), endorsements, evidence of coverage documents, and other policy-related documentation.
- Review policies for accuracy and completeness, ensuring coverage terms, limits, and endorsements align with client requirements.
- Gather, organize, and validate client information required for submissions, applications, renewals, and carrier requests.
- Maintain accurate records across insurance management systems, CRMs, and carrier portals.
- Manage and monitor billing-related items with clients and carriers, escalating discrepancies when necessary.
- Track outstanding policy requirements, carrier subjectivities, compliance items, and renewal timelines.
- Draft and send professional communications to clients, carriers, and underwriters on behalf of Risk Advisors.
- Conduct quality reviews of work completed by junior assistants or support staff, when applicable.
- Identify opportunities to improve servicing workflows, documentation standards, and operational efficiency.
What We're Looking For:
Required
- Strong hands-on experience servicing U.S. commercial insurance accounts.
- Proven experience working directly with insurance carriers and underwriters on commercial lines business.
- Experience supporting manually underwritten commercial policies, including submissions, follow-ups, negotiations, and revisions.
- Strong knowledge of commercial insurance coverages, including:
- General Liability (GL)
- Commercial Property
- Workers' Compensation (WC)
- Commercial Auto
- Umbrella/Excess Liability
- Experience handling renewals, endorsements, certificates of insurance (COIs), policy checking, and account servicing activities.
- Advanced understanding of insurance terminology, policy documentation, and commercial insurance workflows.
- Hands-on experience with insurance management systems and agency management platforms (AMS).
- Strong written and verbal communication skills with the ability to interact professionally with clients, carriers, and underwriters.
- Exceptional attention to detail and commitment to accuracy.
Preferred
- Previous experience supporting U.S.-based insurance brokerages or agencies.
- Experience using Applied Epic, AMS360, Vertafore, EZLynx, HawkSoft, or similar insurance systems.
- Experience reviewing policy documentation and identifying discrepancies prior to issuance.
- Leadership experience providing guidance, training, or quality oversight to junior team members.
- Experience with Front or similar shared inbox/customer communication platforms.
Success in This Role
·
- Takes ownership of accounts and servicing responsibilities.
- Proactively follows up with carriers, underwriters, and clients to keep business moving forward.
- Demonstrates strong judgment, accountability, and reliability.
- Thrives in a fast-paced environment while maintaining exceptional accuracy.
- Delivers a high standard of client service and professionalism.
Additional Details:
- You will be working 5 days a week, including one weekend day, but will have 2 days off in a row.
- Working hours will be 9am - 6pm EST (please apply only if this works for you).
- Location: Philippines, India (Remote).
Compensation and Benefits
- Competitive salary
- Opportunity to build valuable skills in the insurance industry
- Stable, long-term remote position
- Supportive team environment with training provided
- Growth potential for high performers