高级工程经理，基础设施
Senior Engineering Manager, Infrastructure
Patreon 是一个媒体和社区平台，超过 30 万创作者为他们的核心粉丝提供独家作品和体验。我们为创作者提供了多种与粉丝互动并建立持久业务的方式，包括：付费会员、免费会员、社区聊天、直播视频，以及通过一次性购买直接向粉丝销售产品。
我们的最终目标很简单：资助创意群体。我们在该领域处于领先地位，具体表现为：
- 自 Patreon 成立以来，创作者已产生超过 100 亿美元的收入
- 超过 1 亿个免费会员，这些粉丝可能尚未准备好付费
- 当前有超过 2500 万个付费会员在 Patreon 上
我们正在寻找一位高级工程经理来领导基础设施团队，该团队负责 Patreon 的基础设施。团队的使命是让 Patreon 的工程团队保持快速和可靠。
该职位的工作地点支持完全远程，或在纽约或旧金山采用混合办公模式，每周到办公室工作 3 天。
关于团队
你将负责整个平台的路线图和执行，平衡“保持网站运行”的可靠性工作与“让每位工程师更快”的投资。
关于职位
- 管理和培养技术人员；负责你团队的招聘、绩效和职业发展。
- 拥有运营卓越性：可观测性标准、值班结构、事件响应、SLA/SLO 以及生产就绪性评审（PRR）。
- 与产品工程、安全和数据负责人紧密合作，确保基础设施和工具决策不会成为产品交付的瓶颈。
关于你
- 必要条件：
- 10 年以上工程经验，其中 5 年以上工程管理经验，最好有跨多个团队管理经理或高级技术人员的经验
- 直接经验领导过基础设施、平台或开发者生产力团队，支持大规模消费者产品
- 熟悉云基础设施（AWS/GCP）、Kubernetes 和基础设施即代码工具
- 能够操作具有高可用性和性能要求的可扩展生产系统
- 有益条件：
- 有搭建或扩展开发者工具的经验（CI/CD、测试平台、内部开发环境）
- 接触过 AI 辅助软件开发。有在组织层面推出 AI 编码工具/代理的直接经验，包括采用指标和防护措施。
关于 Patreon
查看英文原文
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We are looking for a Senior Engineering Manager to lead the Infrastructure team, which is responsible for Patreon’s Infrastructure. The team’s mission is to keep Patreon's engineering org fast and reliable.
This role location is open to fully Remote or to those who are able to be in-office 3 days per week on a hybrid work model in New York or San Francisco.
About the Team
You'll own the roadmap and execution across the platform, balancing "keep the site up" reliability work with "make every engineer faster" investment.
About the Role
- Manage and grow ICs; own hiring, performance, and career development for your org.
- Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and the Production Readiness Reviews (PRR).
- Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery
About You
- Required:
- 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
- Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
- Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
- Comfort operating scalable production systems with high availability and performance requirements
- Nice to Have:
- Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
- Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.