高级总监,临床质量
Senior Director, Clinical Quality
Omada Health 正致力于改变慢性病的发展曲线。
职位概述:
Omada 正在寻找一位高级总监,负责建立并领导一个部门级的临床质量职能,对 Omada 临床项目的完整性、性能和持续改进负全责。该职位涵盖项目质量、认证、安全、健康公平性、临床质量分析以及支持当前和未来心血管代谢、与提供者整合及人工智能驱动护理模式的质量基础设施。
这位领导者将把 Omada 的未来项目愿景和路线图转化为实际的系统、治理、监控标准和运营流程,以增强临床严谨性并改善会员结果。该职位适合一位能够在高度矩阵化的团队中运作的高级医生领导者,能够指导复杂决策,并为公司打造持久的临床质量运营模型。
你的影响:
- 领导 Omada 的临床质量部门,涵盖项目质量、认证、安全、健康公平性和临床质量分析。
- 负责 Omada 临床质量基础设施的运营效率和核心项目的质量表现,包括项目级别的结果。
- 制定并推动近期项目质量路线图,包括临床质量与结果委员会(CQOC)重点任务、认证准备、质量分析和人工智能偏见监控。
- 将战略和新兴重点转化为清晰的质量系统、责任结构、监控标准和改进计划。
- 作为高级领导者,对 Omada 临床项目模型在产品和护理体验中的完整性和性能负责。
- 确保项目具有临床一致性、基于证据、可衡量、符合客户和会员的期望,并随时间不断改进。
- 建立持久的质量基础设施,超越治理委员会和回顾性审查,以支持不断增长的临床产品和护理体验组合。
- 与护理交付、产品、工程、商业、合规、法律/监管、数据分析和应用人工智能的负责人紧密合作,解决跨职能问题,加强 Omada 的临床质量运营体系。
- 参与塑造 Omada 共智引擎的临床质量组成部分,包括更好地理解会员轨迹和行为改变准备度所需的数据基础和知识层。
查看英文原文
Omada Health is on a mission to bend the curve of chronic disease.
Job overview:
Omada is seeking a Senior Director, Clinical Quality to build and lead a department-level clinical quality function with end-to-end accountability for the integrity, performance, and continuous improvement of Omada’s clinical programs. This role spans program quality, accreditation, safety, health equity, clinical quality analytics, and the quality infrastructure needed to support current and future cardiometabolic, provider-integrated, and AI-enabled care models.
This leader will translate Omada’s future program vision and roadmap into practical systems, governance, monitoring standards, and operating routines that strengthen clinical rigor and improve member outcomes. The role is designed for a senior physician leader who can operate across highly matrixed teams, guide complex decisions, and shape a durable quality operating model for the company.
Your Impact:
- Lead Omada’s Clinical Quality department across program quality, accreditation, safety, health equity, and clinical quality analytics.
- Own the operational effectiveness of Omada’s clinical quality infrastructure and the quality performance of core programs, including program-level outcomes.
- Define and drive the near-term roadmap for program quality, Clinical Quality & Outcomes Committee (CQOC) priorities, accreditation readiness, quality analytics, and AI bias monitoring.
- Translate strategic and emerging priorities into clear quality systems, ownership structures, monitoring standards, and improvement plans.
- Serve as the senior leader accountable for the integrity and performance of Omada’s clinical program model across products and care experiences.
- Ensure programs are clinically coherent, evidence-based, measurable, aligned to client and member expectations, and improving over time.
- Build durable quality infrastructure that goes beyond governance committees and retrospective review to support a growing portfolio of clinical products and care experiences.
- Partner closely across Care Delivery, Product, Engineering, Commercial, Compliance, Legal/Regulatory, Data Analytics, and Applied AI leaders to solve cross-functional problems and strengthen Omada’s clinical quality operating system.
- Help shape the clinical quality components of Omada’s co-intelligence engine, including the data foundation and knowledge layers needed to better understand member trajectories, behavior change readiness, treatment adherence, biomarker trends, and signals of underperformance.
- Advance proactive quality capabilities over time, including predictive risk identification, smarter personalization of interventions, more precise experimentation, and faster scaling of what works.
- Oversee clinical quality governance for AI-enabled products, workflows, and decision-support tools, including monitoring for quality, bias, safety, transparency, and performance.
- Lead and develop future program-level clinical owners and subject matter experts (SMEs) across cardiometabolic programs including obesity, weight management, GLP-1, diabetes, hypertension, and cholesterol programs.
- Represent Omada’s clinical quality strategy and standards with external stakeholders, including clients, employer and health plan partners, accrediting bodies, and other strategic audiences, while helping strengthen market credibility, support commercial conversations, and translate clinical rigor into external trust and growth opportunities.
About you:
- MD or DO with active clinical licensure.
- 10+ years of relevant experience aligned to Senior Director-level scope and expectations.
- Deep experience in clinical quality, quality improvement, and program design within healthcare delivery, virtual care, or digital health environments.
- Strong ability to evaluate and improve care models, member clinical care, provider and care team quality, clinical content, and safety implications.
- Previous management of clinical quality, accreditations, and data analytics functions.
- Demonstrated success building systems, functions, or operating models across multiple teams and diverse stakeholders.
- Experience working across clinical operations, product development, data analytics, and emerging technologies, including AI-enabled workflows or clinical decision support.
- Strong executive presence with the credibility to influence senior leaders on matters involving program integrity, risk, and strategic direction.
- Ability to convert abstract, multi-year strategy into practical near-term priorities, governance processes, staffing approaches, and operating routines.
- Comfort operating in a highly matrixed environment and partnering across clinical, operational, product, legal, compliance, and technical teams.
- A leadership style that combines clinical rigor, systems thinking, sound judgment, and a strong orientation toward execution.
- Passionate about creating a more efficient, effective, and equitable U.S. healthcare system.
Bonus Points for:
- Experience with NCQA population health program accreditation, ADCES, URAC, and/or other quality accreditation work (ideally at least one of the above mentioned)
- Program Management training or certification (PMP, Lean Six Sigma, IHI Quality Improvement or similar)
- Experience defining data requirements, analyzing data, and translating trends and findings into actionable recommendations
- Digital health industry, health plan, and/or employer benefits experience
- Additional background or interest in healthcare AI, clinical informatics, data science or telemedicine
Benefits:
- Competitive salary with generous annual cash bonus
- Equity grants
- Employee stock purchasing plan (ESPP)
- Remote first work from home culture
- Flexible Time Off to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions
- ...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
- Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
- Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
- Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
- Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
- Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
- Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.
Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations.
Zone 1: $243,800 - $307,750
Zone 2: $233,200 - $291,500
Zone 3: $212,000 - $265,000
Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date.
*The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity.
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