患者支持倡导者 - 药房技术员 - 罗德岛持证
Patient Support Advocate - Pharmacy Technician - Rhode Island Licensed
💊 药房技术员 - 先前授权与患者支持专家
对患者护理产生有意义的影响
您是否是一位经验丰富的药房技术员，热衷于帮助患者获得他们需要的药物？在这一职位中，您将作为患者、医生、药店和保险公司的重要资源，帮助消除治疗障碍，促进药物批准，获得经济援助，并支持药物依从性。
如果您喜欢解决问题、患者倡导、保险流程以及在协作的医疗环境中工作，我们期待您的加入。
🌟 您将负责的工作
患者准入与保险支持
✅ 直接与保险公司沟通，促进药物批准。
✅ 协助患者管理他们的药房保险索赔。
✅ 与临床办公室合作，支持前期授权请求和药物获取。
✅ 通过基金会、制造商和其他资金来源进行研究，寻找经济援助机会，帮助患者克服高自付费用障碍。
药房运营与患者护理
✅ 在药房运营系统中输入数据、审核测试索赔、处理处方续方并制定随访行动计划。
✅ 与医生办公室核对处方，以支持最佳的患者护理。
✅ 通过电话直接与患者沟通，支持药物依从性和合规性。
✅ 与药剂师和药房联络人紧密合作，提供协调一致的高质量患者护理体验。
文档与流程改进
✅ 在数据库、电子病历和电子邮件系统之间有效沟通，记录患者问题、前期授权状态和经济援助需求。
✅ 保持患者沟通的完整准确记录。
✅ 管理、组织和更新数据库系统中的相关信息。
✅ 研究和分析信息以支持战略决策。
✅ 将观察结果和建议应用于改进运营、生产力、质量和客户服务标准。
✅ 识别趋势，解决问题，提出改进建议并实施变更。
✅ 积极参与流程改进计划。
✅ 作为增值业务伙伴，与组织内的相关方合作。
✅ 通过保持信息的保密性来保护组织价值。
✅ 通过教育保持专业领域的知识更新。
查看英文原文
💊 Pharmacy Technician - Prior Authorization & Patient Support Specialist
Make a Meaningful Impact on Patient Care
Are you an experienced Pharmacy Technician who is passionate about helping patients access the medications they need? In this role, you'll serve as a critical resource for patients, providers, pharmacies, and insurance companies by helping remove barriers to treatment, facilitating medication approvals, securing financial assistance, and supporting medication adherence.
If you enjoy problem-solving, patient advocacy, insurance navigation, and working in a collaborative healthcare environment, we'd love to hear from you.
🌟 What You'll Do
Patient Access & Insurance Support
✅ Communicate directly with insurance companies to facilitate medication approvals.
✅ Assist patients with managing their pharmacy insurance claims.
✅ Work with clinician offices to support prior authorization requests and medication access.
✅ Research and secure financial assistance opportunities through foundations, manufacturers, and other funding sources to help patients overcome high-cost copay barriers.
Pharmacy Operations & Patient Care
✅ Navigate pharmacy operating systems to input data, adjudicate test claims, process refills, and develop action plans for follow-up.
✅ Review prescriptions with physicians' offices to support optimal patient care.
✅ Communicate directly with patients via phone to support medication adherence and compliance.
✅ Collaborate closely with pharmacists and pharmacy liaisons to deliver a coordinated, high-quality patient care experience.
Documentation & Process Improvement
✅ Communicate effectively across databases, electronic medical records, and email systems to document patient concerns, prior authorization status, and financial assistance needs.
✅ Maintain complete and accurate records of patient communications.
✅ Manage, organize, and update relevant data within database systems.
✅ Research and analyze information to support strategic decision-making.
✅ Apply observations and recommendations to improve operations, productivity, quality, and customer service standards.
✅ Identify trends, resolve issues, recommend improvements, and implement changes.
✅ Participate actively in process improvement initiatives.
✅ Act as a value-added business partner to stakeholders across the organization.
✅ Protect organizational value by maintaining confidentiality of information.
✅ Maintain professional knowledge through educational opportunities, professional publications, and industry networking.
✅ Minimal in-state or out-of-state travel may be required.
✅ Perform other duties as assigned.
🎓 Qualifications
Required Experience
- 1+ year of experience as a Pharmacy Technician
- High School Diploma or GED required
Required Licensure & Certification
We are seeking experienced, state-registered Pharmacy Technicians.
- State of Rhode Island Pharmacy Technician active license.
- PTCB or NHA national certification.
- If additional licensure is required, the successful candidate will commit to obtaining the required credential(s) within a mutually agreed-upon timeframe.
- Continued employment is contingent upon meeting all applicable licensure and certification requirements.
🔍 Ideal Skills & Keywords
Prior Authorization • Pharmacy Technician • Patient Assistance Programs • Medication Access • Insurance Verification • Pharmacy Operations • Specialty Pharmacy • Patient Advocacy • Medication Adherence • Financial Assistance Programs • Copay Assistance • Claims Adjudication • Healthcare Support • Pharmacy Benefits • EMR Documentation • Patient Care Coordination
❤️ Why This Role Matters
Every day, you'll help patients overcome barriers to treatment, navigate complex insurance requirements, access financial assistance, and stay on track with their medications. Your work will directly contribute to better patient outcomes and a higher quality healthcare experience.
Join a team that's committed to making medication access easier and improving lives one patient at a time.
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email .
Originally posted on Himalayas