战略客户经理 - 中东和北非
Strategic Account Executive - MENA
GitLab 是智能编排平台,专为 DevSecOps 设计。GitLab 使组织能够提高开发人员生产力、提升运营效率、降低安全和合规风险,并加速数字化转型。超过 5000 万注册用户,超过 50% 的财富 100 强企业* 信任 GitLab,以更快地交付更优质、更安全的软件。
我们产品中所秉持的原则也体现在团队的工作方式中:我们拥抱 AI 作为核心生产力倍增器,所有团队成员都被期望将 AI 融入日常工作中,以推动效率、创新和影响力。GitLab 是职业加速、创新繁荣、每个声音都受重视的地方。我们的高性能文化由价值观和持续的知识交流驱动,使团队成员能够在与行业领袖合作解决复杂问题的过程中充分发挥潜力。与我们共同创造未来,构建改变世界软件开发方式的技术。
*Fortune 500® 是 Fortune Media IP Limited 的注册商标,经许可使用。声明基于 GitLab 数据。财富 100 强指的是 2025 年 6 月发布的 2025 年财富 500 强榜单中排名前 20% 的公司。Fortune 和 Fortune Media IP Limited 与 GitLab 没有隶属关系,也不认可或推荐 GitLab 的产品或服务。
职位概述
作为战略客户经理,你将帮助 GitLab 在中东和北非地区扩大影响力,通过与大型组织的高级领导者建立信任关系,并引导他们进行复杂的平台决策。该职位主要关注新客户以及部分现有业务。你将采用咨询式销售方法,将客户的业务需求与我们基于 AI 的 DevSecOps 平台相连接,帮助团队提高开发人员生产力、降低安全和合规风险,并更有信心地推进软件交付。在这个职位上,你将支持整个客户旅程中的战略客户,从早期沟通到采用阶段,同时帮助我们将 GitLab 定位为法国市场领先的 DevSecOps 合作伙伴。
你将与售前、售后、合作伙伴、市场和客服团队协作,我们依赖你带来强大的客户管理能力、客户成果和清晰的沟通。在第一年里,你的影响将来自于为大型组织制定客户计划、开发新机会,并帮助客户以有效的方式成功采用 GitLab。
查看英文原文
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market.
You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you'll do
- Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements.
- Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
- Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
- Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
- Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
- Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
- Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
- Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you'll bring
- Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
- Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
- Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
- Strength in negotiation, presentation, and closing conversations in a clear and effective way.
- Comfort working independently on complex projects while coordinating with cross-functional teams.
- Fluency in English and Arabic required
- Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
- Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
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How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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