内部销售代表 - 接收潜在客户
Inside Sales Representative - Inbound Leads
全职 | 按小时计薪+绩效奖金
⚠️ 地点要求：这是一个完全远程的职位。申请时，您必须永久居住在以下加拿大省份之一：
QC、ON 或 BC。其他地区的申请将不被考虑。
居家办公。主导关系。促成预约。
在Bath Fitter，这并不是一份典型的客服岗位——这些也不是冷电。
您处理的每个线索都是已经主动联系过我们的客户——无论是通过表单提交、来电或营销活动。您的职责是建立联系、赢得信任，并销售预约的价值——为我们的销售顾问进入客户家中创造机会。
如果您热爱与人打交道，在高工作量环境中表现优异，并且懂得如何将犹豫转化为“好的”——这就是您的归属地。
这份工作的特别之处
- 没有冷电——每个线索都是主动获取且由公司生成的
- 您负责自己的线索——没有交接，没有重置
- 您推销的是预约，而不是产品
- 以关系为导向，而非交易导向
如果客户说“10天后给我打电话”——您就在10天后打电话。您从第一次接触开始建立关系，直到确认预约。
您将要做的工作
- 以饱满的热情和一致性处理每天100+次的来电和外呼互动
- 通过突出预约的价值来安排上门或虚拟咨询
- 通过积极倾听、同理心和清晰沟通快速建立信任
- 从头到尾负责您的线索——包括跟进和回拨
- 进行重新跟进工作——重新吸引并转化之前未成交的机会
- 有信心克服异议，包括挽救取消的预约
- 在电话和聊天中提供高质量的客户体验
- 在多个系统中操作，同时保持良好的组织能力和准确性
- 在CRM工具中跟踪活动和业绩
- 持续改进您的方法、信息和结果
您是什么样的人（成功的样子）
您不只是“电话沟通好”——您懂得如何建立联系、影响他人并达成交易。
- 具有魅力、富有同理心且表达清晰
- 高度且持续的精力——第100通电话和第1通电话一样投入
- 以销售为导向，注重客户体验
- 自然地克服异议——您不会回避，而是主动面对
- 善于积极倾听——能听到别人忽略的内容
- 能够快速与多样化的客户建立信任
- 自主性强且适应力强——当脚本无法执行时，您能灵活调整
- 成长型思维——您渴望反馈、指导和提升
查看英文原文
Full-Time | Hourly + Incentives
⚠️ Location Requirement:This is a fully remote role. To be considered, you must permanently reside in one of the following Canadian Provinces:
QC, ON or BCApplications from other locations cannot be considered.
Work From Home. Own the Relationship. Sell the Visit.
At Bath Fitter, this isn’t your typical call center role—and these aren’t cold calls.
Every lead you work with has already raised their hand—whether through a form fill, inbound call, or marketing campaign. Your role is to connect, build trust, and sell the value of the visit—earning the opportunity for our Sales Consultants to step into the home.
If you’re energized by people, thrive in high-volume environments, and know how to turn hesitation into “yes”—this is where you belong.
What Makes This Role Different
- No cold calling — every lead is inbound and company-generated
- You own your leads — no handoffs, no resets
- You sell the appointment, not the product
- Relationship-driven, not transactional
If a customer says “call me in 10 days”—you call them in 10 days. You build the relationship from first touch through appointment confirmation.
What You’ll Do
- Handle 100+ daily inbound and outbound interactions with energy and consistency
- Schedule in-home and virtual consultations by positioning the value of the visit
- Build trust quickly through active listening, empathy, and clear communication
- Own your leads from start to finish—including follow-ups and callbacks
- Perform rehash work—re-engage and convert previously unclosed opportunities
- Confidently overcome objections, including saving cancelled appointments
- Deliver a high-quality customer experience across phone and chat
- Navigate multiple systems while maintaining strong organization and accuracy
- Track activity and performance in CRM tools
- Continuously improve your approach, messaging, and results
Who You Are (What Success Looks Like)
You’re not just “good on the phone”—you know how to connect, influence, and close.
- Charismatic, empathetic, and articulate
- High, consistent energy—you show up the same on call #100 as call #1
- Sales-oriented and customer experience driven
- Naturally overcome objections—you don’t avoid them, you lean in
- Strong in active listening—you hear what others miss
- Build trust quickly with a diverse customer base
- Self-sufficient and adaptable—you can pivot when the script breaks down
- Growth mindset—you want feedback, coaching, and improvement
- Confident, not aggressive—you influence without pressure
What You Bring
- 1–2+ years in call center, inside sales, or high-volume customer-facing roles
- Proven success in a performance-driven, metrics-based environment
- Experience handling high call volume with consistency and quality
- Demonstrated ability in objection handling and influencing decisions
- Comfortable working remotely with reliable internet and dedicated workspace
- Flexibility to work evenings, weekends, and shift variations
What You Get
- Competitive hourly pay + incentives
- Shift premiums for evenings and weekends
- Full benefits: Medical, Dental, Life Insurance
- RRSP + Profit Sharing
- Paid Holidays, PTO, and Mobile Days
- Career growth—we promote from within
Why Bath Fitter
We’re an industry leader in bathroom remodeling, proudly serving customers across the U.S., Canada, and Europe for over 40 years. As a Great Place to Work® certified company, we’re committed to building careers—not just filling roles.
At Bath Fitter, “You belong here” isn’t just a message—it’s how we operate.
Apply Today
If you’re ready to bring energy, build relationships, and turn conversations into opportunities—we want to hear from you!
#Wiseblatt
$19.50 / hourly
This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.
At Bath Fitter’s corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.
Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.
You can view our full Privacy Policy here
Originally posted on Himalayas