解决方案工程师 - 会说葡萄牙语
Solutions Engineer - Portuguese Speaker
在Algolia,我们自豪地作为AI搜索领域的先驱和市场领导者,帮助18,000多家企业实现高速、预测性的搜索和浏览体验,满足互联网规模的需求。每周,我们处理超过300亿次搜索请求——是微软必应、雅虎、百度、Yandex和DuckDuckGo的总和的四倍。
2021年,我们完成了D轮融资,筹集了1.5亿美元,使估值达到22.5亿美元。这一坚实的基础使我们能够持续投资于领先的平台,并为Under Armour、PetSmart、Stripe、Gymshark和Walgreens等优秀客户提服务。
解决方案工程师是进入市场的团队中的关键成员,与销售和解决方案团队紧密合作,在公司收入达成以及客户采用和最佳实践方面发挥重要作用。
Algolia解决方案工程师负责在机会和客户账户中实现技术优势和产品匹配。他们主导技术售前关系,与客户经理密切合作,展示产品和架构,克服异议,并提供创造性和咨询性的解决方案。
Algolia解决方案工程师既是高度专业的技术产品专家,也是擅长建立关系的人才。他们既能向CTO展示引人入胜的沟通体验,也能与客户软件工程师进行API沟通开发原型。
理想的候选人会对与工程师、产品经理和CTO交流感到兴奋,同时知道如何将技术概念转化为各类买家的业务价值。
SE还是客户利益的重要倡导者,与研发部门对接,创建有说服力的技术内容,支持其他团队,并参与跨公司的项目。
我们的优先事项由一个问题决定:什么能帮助我们的客户更成功地使用Algolia?
您的职责包括:
- 与销售团队和潜在客户合作,推动Algolia解决方案的评估和采用
- 理解客户目标以及Algolia解决方案如何满足这些需求
- 协助销售流程,包括技术调研、技术演示、概念验证(POC)和RFP响应
- 利用Algolia生态系统中的工具、框架和合作伙伴来验证技术和功能匹配
- 提炼并倡导客户利益、需求和产品反馈,以便传达给产品和工程团队
查看英文原文
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.
In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.
The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers.
The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions.
The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers.
The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers.
The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives.
Our priorities are determined by a single question: what will help our customers be more successful with Algolia?
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand customer goals and how Algolia’s solution can address those needs.
- Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.
- Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Bilingual fluency in Portuguese (Spanish: nice to have skill set)
- Previous software development experience in one or more of the following areas:
- Front End: JavaScript, TypeScript, React
- Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data formats and data transformation
- Great oral and written communication skills
- Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Obsessed with Solving Customer Problems
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
NICE TO HAVE:
- A background in the search industry or e-commerce
- Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, Commercetools and alike
- Knowledge in Analytics, SEO
#LI-Remote
Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.
On-Target Earnings Pay Range
$149,500—$193,500 USD
FLEXIBLE WORKPLACE STRATEGY:
Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.
We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.
WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.
We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice
We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:
- Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
- All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
- We’ll never ask for payments, purchases, or financial details during the hiring process.
READY TO APPLY?
If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!